No matter the issue, JD Auto always gets the job done. Been bringing my cars here for 6+ years and I would recommend them first to anyone looking for a trust worthy, knowledgeable, genuine mechanic ! Thankyou JD Auto and the staff for keeping me and my family on the road.
Very friendly and helpful staff. Derek drove me home while waiting for my car to be worked on and when I called to say I screwed up and forgot my keys, he drove and brought them. Above and beyond service.
The guy at JD auto super friendly very honest I keep on going back to him and refer him whenever I can they replaced my engine. They fixed lots of wiring on my vehicles.
JD has been my go to mechanic besides the dealer since 2017 or 2018. I trust their skill and their communication. Their updated online quote system is very informative & helpful. Jose completely resurrected my teenagers 2009 Toyota Avalon’s headlights and completed all jobs requested. Thanks again JD.
Hands down, without a doubt, the best, most honest and reliable mechanic shop around. The wife and I have used this shop on multiple occasions now for both repairs and maintenance and they have always done great work and they do it quick. Called them first thing this morning when my truck began making a concerning sound in the front end and they got me in immediately. The problem was diagnosed within 10 minutes of arriving. I was given a more than fair estimate and got a text a few hours later notifying me my repair is already complete. I will never go anywhere else at this point. They fixed the air suspension on our cadillac the same day we dropped it off when nobody else would even look at it. Very friendly staff who treats you like family rather than just another faceless customer. Look no further, best shop in the mitten! Make these guys your go to mechanics.
Since my wife and I moved into the Jackson area a few years ago we have trusted JD Auto Service to ensure our vehicles stay up to par. Though vehicle repairs are never desired, it is inevitable and trusting this team with your vehicle is the best decision made to get back on the road.
I have trusted them for years to get my vehicle back on the road and they have delivered!! Always beyond satisfied when I end up having to get any work done. 10/10
I’ve spent thousands of dollars there in the last past year went there to get a simple fix this last time The mechanic verbally told me he wasn’t gonna charge me labor for adding a light. He was just going to charge me for the lightbulb. I get to the register expecting to pay the $337 and of course the lightbulb get to the register an its an extra 70 for a light lightbulb and labor, which I’m OK with paying for the lightbulb, but I was under the impression. The mechanic told me that I wasn’t paying for the labor. The manager made me very uncomfortable an insinuating that I was trying to get everything for free when I was told verbally from the The mechanic one thing if I was gonna be charged $70 for labor and a lightbulb I would’ve opt out of getting it there… Long story short, they are not good to people that spend money with them on a long-term basis you are just another car and a debit card to them
We always take our vehicles to JDAuto! We have always been happy with their work and communication, and I recommend them to all of my friends and family
These guys are THE BEST. Fair. Fast. Friendly. And I can't think of another F word to say they really know their stuff. They stand behind their work. They'll even give you a ride home if you are in town. I can't recommend them highly enough!
Great service I had the smart start system installed and the machine malfunctioned. They reimbursed me for the towing and fixed it for free first thing. Thank you for making everything right 5 stars Great job guys
Drop my car off with an intermittent ABS speed sensor problem. They actually took the time and pinned it down. Got a little worried because it took them the full day, but unlike most dealerships I’ve dealt with or mechanics still paid the same price they quoted at the beginning of inspection and got okayed for the repair for a price. I was more than happy to pay and was actually kind of shocked for how well of service. They were quick thorough and didn’t keep jacking up the price for difficult diagnostic they definitely found a new repeat customer.
They do really awesome work, they go above and beyond. Quick turnarounds on fixes and they work with the costumer on problems I’ve had a lot of mechanics shops for my vehicles but theses guys provide the service I’ve ever had
I had my brakes done before coming here air was in my break line I had one whole tire that needed a break and rotor they were so busy I explained I was trying to get a hour or so away. They got me right in and took great care of my issue. Very professional and reasonable with prices I appreciate you guys.
The first time I went here I had a fine experience. This time, I had an issue that's very common with older Ford trucks that causes the spark plugs to eject. I had the truck towed to them and after several days of them not calling me once with any updates, I called them multiple times to be told that they still hadn't even gotten a price to fix it. Then, they insisted that my engine was blown twice. They started my engine without the spark plug in it and came to the conclusion that I needed a new engine despite the fact that I inquired twice about them rethreading for the spark plug. I ended up calling Jimmy's and having them tow it to Masters Garage where he repaired it for less than $400 in a few days. In short, the incompetence of JD Auto almost cost me 10 times as much to repair my truck. Save yourself time and money and go to Masters Garage instead. I'm sure JD Auto will respond to this and argue with me, but I recorded all of the phone calls with them, and my truck works now no thanks to them, everything's documented.
I’ve been to JD twice now and both times they’ve been very professional and easy going. Both times I’ve went there I did not have an appointment but they never held it against me and still looked at my car quickly. I haven’t had any problems with the work they’ve done and they’ve been very fair. So glad to have found a local mechanic I can trust!
Let me start by saying I have went to this company since they opened and also sent a lot of business to them. I had an oil leak on a vehicle that I ended up lending to a friend so I didn’t have the repair done. This vehicle is still leaking oil now. Jose was mad that I didn’t have them do the repair and told his mechanic that they will not fix my other vehicle for this reason after having my vehicle there for weeks! They lied and said they ordered the parts but never had any intentions on ordering parts or fixing my vehicle! I also had a timing chain job done there and it broke again and Jose was mad that my warranty company made them warranty the job and he had to fix it again for free! I am now going to automotive solutions and am very pleased with the company and the work they do. You lost a long time customer and a lot of referrals!
I love this place. Derek is great and really seems to care about all his customers. Everytime I come in appointment or not he always manages to squeeze me into st least find a quick answer for me. My mom and I are both regular customers and prefer are vehicles don't go anywhere but here! Thank you JD!
If you want honest, affordable and people who listen and care, GO HERE! Had issues with my car for a week, tried to fix it myself to no avail, gave them a call on Thursday evening, dropped the car off Friday and all my issues were fixed by the afternoon and at such a reasonable rate! I will ALWAYS come back here. Too many other places are out for themselves, not this place, not at all!! Keep up the amazing service! This is what this world needs! Thanks for getting me back on the road so quickly!
I love how kind and quick they are. Derek is a rockstar along with the rest of the crew. I never want to take my vehicle to another repair shop again. They won’t scam you on repairs, I have a family of mechanics who all live hours from me and when I call about repairs to them I tell them what JD Auto is doing and what they are charging, my family says it’s a fair price. I love this place.
I broke down with a flat tire right next to JD Auto and was pretty much stranded had they not helped. I never caught the name of the person who helped me and put my spare (donut) tire on but they were awesome! I was so relieved and grateful that they lent a hand to me. The staff I interacted with were super friendly and I definitely know where I’ll be going next for any repairs!
My bf had his car towed to Tamrox because it wouldn't jump start. They quoted him 3K, he said he couldn't afford that and then they said okay well your alternator and battery need to be replaced which will be $1700. Which is absolutely NOT a realistic price for a 08 Impala. We brought it to JD and they quoted $550 including the tow there. They called the next day and let us know the alternator was fine and it was just the battery. Charged us a completely reasonable price and had it ready so fast. So grateful for their honest work.
Fantastic service! I showed up on a Saturday afternoon needing an emergency repair quickly, with almost no notice, and they had my car in immediately (seriously, within minutes). I then realized I didn't have my wheel lock key, though that was no problem for these guys, they were able to replace two suspension components with the wheel on in under 45 min for cheaper than what Midas quoted me and Midas said I'd have to wait several days before bringing my car in. I'm blown away by their customer service and expertise!
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