Jimmie's Towing & Auto Service in
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Address:4201 W Michigan Ave, Jackson, MI, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:49201
Working Time and Location
What clients say about Jimmie's Towing & Auto Service in Jackson (MI)
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As a first-time customer, I was blown away by the kindness & generosity of this business. They offered me an incredible discount and went above and beyond to help me out when I really needed it. It's rare to find such genuine customer service these days, made a stressful situation much easier to deal with. I’ll definitely be coming back — highly recommend to anyone looking for not only great service but people who actually care about their customers. Thank you!
Oct 09, 2025 -
Jimmies helped me to have my vehicle towed away FROM Phelps, who slammed the window in my face, hung up on me and were very rude when I said I’d get another opinion. Jimmies was so helpful. The driver, Trey was extremely kind and went above and beyond to help with my vehicle and getting it somewhere safe. They also are reasonably priced for a longer tow and not going to charge you an arm and a leg if insurance is out of the question! Go with JIMMIES TOWING FOR ALL YOUR VEHICLE SERVICES! Thank you
Oct 01, 2025 -
Let me tell you how they massaged me and stole my money.They came out to repair my truck. I told them what it needed to be replaced over the phone.They said they would call me back in ten minutes.And they did not sent the truck out there without the parked took fifteen minutes to look it over to see what it needed, and it needed the belt like I told him they left for about forty five minutes and came back with the park.Then, the guy acted like he didn't know, have the tools to put it on.I had to bring my box out and show him the tools.And when I did that, he freaked out.And the tools came out of his truck.All of a sudden, this is the way they screw people beware of these people.I would love to own her to call me.Because people don't get tired of being ripped off
Sep 25, 2025 -
you guys really suck for messing up my kids car dragging it onto your truck. it has been parked for a few months now so i dont assume theirs anything i can do now but none the less you guys messed up the rear control arm and tore the subframe. never seen that before and have been in the auto business for quite some time and have seen plenty of tows
Aug 29, 2025 -
Highly recommended. Will absolutely use these guys in the future as needed! Trevor was extremely professional and did everything he could to help make my experience go as smoothly as possible. He went above and beyond and instead of making me wait for a shop to open tomorrow morning, he not only towed my truck back to the Jimmie's shop but then repaired it himself as I waited. Best experience I've ever had for the crappy situation I was in. 11/10 couldn't be happier. Thank you Trevor you saved the day brother!!!
Aug 07, 2025 -
My tire blew on the expressway. AAA sent this company. The driver had no clue what he was doing and offered to tow it. Mind you it would have been over the 5 mile limit. He then left. I was able to drop the tire myself ( all 120lbs of me)and am now waiting on help again. Update- after sitting on the side of the expressway for 5 hours, AAA sent this SAME company who sent the same employee. I showed Him how I was able to drop the tire myself and he acted clueless as to why he hadn’t been able to do it. His comment was “ I don’t have those tools in my truck.” Very frustrating, I am new to the area and am very unhappy with the service. I would hope Jimmys has better employees
Jul 11, 2025 -
Had a DISASTER happen at about 7am this morning because I was an idiot....locked my keys in my RUNNING 2011 Chrysler 200... No spare key, I could not break in, I tried...my car is old and high miles, the car hates to idle with the AC on (of course it was) and I have had engine work done on the car in the past, so I was horrified....Nobody was answering my calls, one guy refused all together, I was running late for work, etc., Jimmy's came out in 30 minutes and got it unlocked for me. Took my long commute to work and no issues... Jimmy's Towing SAVED me today, 5 star did what no other company in the area could in an emergency.
Jul 08, 2025 -
They do ok. I sometimes wonder how they have grown exponentially and carry the yearly profit margins they do because they aren’t bad but aren’t great. Kudos to them some guy named mark blocked me for asking what motor a vehicle they were selling had in it
Jun 11, 2025 -
I’ve always have a great experience working with them, no matter the situation tow, lock outs, and tire services.
Mar 25, 2025 -
Had a tire blow out on the expressway and didn't have a spare. They towed me back to their shop and replaced the tire. Back on the road in a few hours and the price was better than I expected!
Feb 25, 2025 -
Honestly, haven’t had this good of customer service in a long time. Towed us due to hitting a pot hole. Took care of the damage on the vehicle (new axle and lower control arm) and had it back to us within 35 hours of the incident. Super impressed and reasonable priced as well. Thank you guys.
Feb 11, 2025 -
Had my vehicle towed monday, January 13th. My experience was okay, I suppose. Towed my car relatively quick. Although my clutch went out on my Corolla, so I had my emergency brakes on. And tow driver didn't unlock my car to release the e-brake. He then preceded to tow my vehicle on the interstate. So now i need to replace my brake shoes. Other than that the tow was quick
Feb 10, 2025 -
Jimmy’s has alway delivered and been there for me! Super nice and caring crew!!! The Jackson squad is the best! Please keep up the good work and continue to improve. I really appreciate you guys.
Dec 02, 2024 -
Jimmie's were great when we had a flat just west of Jackson. It was late on a Sunday, all tire shops were closed or didn't have time to get us in. Jimmie's worked with us as we weighed our options between getting towed to Discount Tire in Ann Arbor, Discount Tire in Jackson, or somewhere else. They ended up finding a used tire slightly smaller than what we had that could get us driving to Ann Arbor. Once they towed us into their shop, they determined the tire had a pluggable puncture and didn't even need replaced and we were good to go!
Nov 03, 2024 -
Have used Jimmy's towing several times. They are always available and there to help. Today I sat on the side of the road for 4 hrs waiting on my insurance roadside assistance finally I asked if they would reimburse me for what I spend and they said I called Jimmy's directly they had a guy come back to the shop to switch to come get my big lifted f350. Jimmy's towing is an exceptional company. I will use them when ever I need a tow thank you guys very much for always being there and for being very reasonable on your prices especially since most people will be looking a t some kind of repair bill so it really helps they treat you like family
Oct 22, 2024 -
Just wanted to say how appreciated we were of Zeb for coming out on Saturday and help us out. We were in an accident on 94, it was dark and raining. Zeb was able to pull out our bumper so we could safely drive home. This saved us a ton of time being we were and hour and half a from home. Zeb was timely, professional and helpful. Thanks again Zeb!
Oct 17, 2024 -
I’m a medical marijuana user and recently got into an accident. The cop gave me a ride home and I left my product I had just bought from my job in a bag in my car. The driver stole the whole bag. I haven’t had much help trying to get my stuff back. But the cop acknowledged that I did in fact leave my product in the car due to not wanting it in the cop vehicle. By the time I got there in about two hours to get my belongings out of my car, it was gone. I was advised to file a police report and to make a report to the board since everybody will be tested in the company due to it being illegal for the truck drivers to smoke weed and potentially lose their license and the company not wanting to do much to help me recover my stuff or talk to the truck driver. There will be a few reports made by me, my husband and our lawyer. I will also be turning over the hidden dashcam footage to the courts
Sep 02, 2024 -
At 11:30 pm on June 18, my husband and I were traveling on I-94 near Jackson when our auto became disabled. The tow operator arrived, got under the car to look at the issue, thought it was a simple fix and suggested towing it to their shop rather than the closest dealership. The skid plate had become loose & was dragging. After a simple fix to remove it & at no additional charge, we were on our way. You guys were the best! Thanks!
Jul 03, 2024 -
I broke down in my Jeep on the highway near Jackson and had to be towed to the dealership. I unfortunately did not get their names, but the dispatcher was very helpful, gave accurate time estimates and the driver was extremely kind. He took a look under the hood of my car and helped ease my concerns of what I assumed would be a very costly repair. He went above and beyond to help me and I really appreciate it!
May 23, 2024 -
I can't say enough. They are professional, quick & reliable and we will continue to use them!! Thank you to the whole team at Jimmie's Towing.
Mar 15, 2024 -
We needed our spare tire put in ASAP when our tire went out. We were 2 plus hours away from home and this shop was the only shop open. They did a great job and everyone there was friendly and professional. I would highly reccomend this business to everyone.
Feb 18, 2024 -
We have been doing business with Jimmie’s for decades. The staff is always friendly and helpful. The only negative is you can’t call them directly if you have AAA insurance. You have to go through their website. But this is not Jimmie’s fault. It’s totally because of AAA. We highly recommended these guys.
Jan 25, 2024 -
Driver, Pat, was amazing at 0630 in the morning when I got stuck on the ice. Arrived just when dispatch estimated and had me back on the road in minutes. With a rough start to my morning it was nice to be greeted with a smile and information on what he was going to do and how my car would react before he did anything. Instead of leaving with a black mood over my bad start to the day I left with a smile on my face and in a good mood when I got work. Great job, Pat!
Jan 20, 2024 -
Having a membership at the nations top services for towing and roadside assistance… I got tired of waiting after three hours And multiple automated messages telling me something is happening soon to take care of my son an hour and a half away to get the keys out of inside the vehicle, where he locked them accidentally. When I pushed hard enough to find a new dispatched service technician company. They contacted Jimmy’s. Jimmie’s not only was very polite when I talked to them directly, but came in 1/2 the time estimated and in less than 20 minutes after my call with Jimmy’s, my son was able to get his belongings and especially the key from the vehicle. Thank you Jimmie’s!!!!!
Jan 07, 2024 -
I ended up stranded on the side of 94 at around midnight, I was nervous calling a tow because I had literally just ran out of gas but couldn't think of any other solution. I called Jimmie's towing and the person who answered the phone was so nice and gave me a time frame and a price which was very reasonable. The driver showed up exactly in that time frame. The driver was so nice, he brought the gas and had to jump the truck because I had cranked it so many times. He was very nice and helped me get to a gas station (it had died again across the street of the gas station so he towed my truck to the pump.) Because of Jimmie's towing I was able to make it where I needed that night and I made it safely. Thank you so much.
Oct 07, 2023 -
BMW specialty tire blew right at exit and we were 2 hrs from home. First they were willing to tow us 2 hrs back to our house but came up with a tire that would get us home safely. Saved us money amd took GREAT care of us!
Aug 20, 2022 -
OPEN ON SUNDAY. Massive appreciation for their 24-7 availability. Also, they were super kind on the phone. I came with a nail in my tire and they had me pull right up to their dock door. Joe fixed up my tire within 15 minutes or less. Nice crew, good work, and timely! Thanks Joe!
Aug 02, 2020 -
Super nice people and they even let me get my personal things out of the jeep And the driver didnt even stay to make sure i was going to make it and it was his fault
May 09, 2020
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