What clients say about Carquest Auto Parts - GOLD AND SONS AUTOMOTIVE INC. in Montrose (MI)
My husband is a auto body mechanic n buys all his paint from here. I go pick it up a lot for him. They r a great group of people that will assist if they can. Always go out of their way to make customers happy. Finally a auto parts store that their staff knows about their job n how to help.
All the parts for anything that moves, and the advice you need to keep it running. Consumer & pro parts& tools in stock. Update 2025: walked in with a broken heavy-duty camera bracket I need for outdoor work with wildlife at dawn, dusk & at night. Bill took a look,measured mounting holes for a large strobe, came back with exact matched bolts, nylock nuts & washers, a bit of thread locker, and said "you needed solid, this will never let you down". A CAMERA BRACKET!!! It is still going strong & is rock-solid. We've been to this family-run store for 4 generations, got everything for cars, trucks, boats, tractors & more, but a camera bracket? Go figure! I've known this family & their work since 1964, and you'll never find better! They will special order, show you how things work, build, fix, find & replace damn near anything!
Seems like they would be a little more knowledgeable. Twice I've been here, young guy needs to get some experience. Bought parts I didn't need, hopefully he learns!!!!
Bad service. Would not recommend getting your rotors turned here, and I will honestly never be going back for anything. couldn’t give
a time estimate in case they got busy while the store was completely empty. Fine. However, they call me 20 minutes before the store closed to pick them. I get home and inspect the rotors and they still have grooves in them and rust on areas where the brake pads would connect. When I take them back THE NEXT DAY because of their lack of urgency on day one, they treat me like I don’t understand how rotors and brakes work or should look. The people at the counter refuse to acknowledge that they could have done a better job originally and instead act completely annoyed that they have to deal with my problem again.
Best place to get auto parts from small cars to semi trucks to farm equipment and even automotive paint, nice big store full of parts and the best customer services from amazing employees
If you like old school knowledge and not the keyboard warriors at the chains, you found your home. Their customer service and knowledge has been top notch. One of their staff was a lunch when they got a rush of customers. He stopped eating, came up from the back to make sure we got served to get our rig back on the road! Great job team!
By far the best parts store around. If someone tells you they cant get it... ask for the owner. He will actually open a book and get it ordered for you.
These guys are at the "Top of their game".
You supply them with your vehicles year, make, and model and they will find your part.
99% of the time they have the part you need in stock
Always prompt courteous service here. The folks know their parts and if they don't have them in stock they will get the parts delivered asap, most times the same day on parts delivery. Highly recommended
Probably wont go back. A pvc value here was almost 9 dollars, Auto Zone, it was 5. That pretty much explains the low rating. People are friendly, no doubt about that, but, pricing is high for the simpler things a do it yourselfer should really have to pay.
Was told they did not have my part. Was promised it would be ordered and arrive the next day. The manager never even ordered the part. They were front brake pads. Had to cancel trip until following weekend.
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