What clients say about Williams Auto Service Center & Towing in Levering (MI)
We broke down south of the Mackinac Bridge and the folks at williams auto picked us up quickly in their tow truck and helped us investigate the problem. Excellent customer service!! They drove us to a nearby hotel and picked us up the next day when our radiator was fixed. Went the extra mile and then some. Highly recommend ?
Called to get snow tires put on. Dropped car off , ran keys into olivia.. ran back in to tell her my tires are by the garage door and she's like perfect thank you!. Got there to get car and my snow tires are in same spot and car hadn't been moved. I get inside and she hands me a bill for tire rotation.. after I said I was there for snow tire swap she said she was sorry. Not a care in the world that I was upset .. she made me an appt for over a week later.. to say I was pissed was an understatement!. I will never spend another dollar at this place!!
I am so glad I found these folks! Great service, excellent communication, friendly, easy to schedule. All repairs have been solid, and I was happy to learn they can switch out snow tires at a good price as well! They send text reminders too which helps me a lot?
Brought car here for brake service. Needed brake cylinders in a master cylinder. When I got the call the car was ready I went out got in the car started heading down the driveway to the main road and had no brakes at all whatsoever. Quickly turn the wheel and slow to a stop throwing it in park. Went back and they didn't know what was going on so they thought they look again. Got the call saying it was ready again. And same thing no brakes. Told them not to touch my car again. Took my vehicle to another location to find out they put the brake cylinders on backwards and forgot a bolt for one of them. I'm sure you can imagine what the employees here are doing during their slow Time. If you value your car and even your own safety do not bring any vehicle here for service as you will also put your life in danger.
My son and I were traveling around the upper part of Michigan. Everything electrical stopped working in our car. We were lucking to just be driving into Levering, the people at the gas station said there was an auto place next door. The people at William's auto where very helpful. Even though they were busy they helped figure out what the problem was. They were able to get the part to fix our car and were able to fix it by the next day. In the mean time we were 15 minutes away from where we were staying. They drove us back to our hotel. The next day they came back and got us and took us back to our car. Thanks! everyone at Williams auto for all of your help. Janet and Ernie
Only heard of place from word-of-mouth and driving by. It decided to use it and I am so thankful the staff are friendly and knowledgeable. The prices are reasonable and the work is top-notch. Thank you everyone
My truck had some mechanical issues after a family camping trip. I called Williams for a tow, and they arrived really fast. They had my truck loaded up and off to the mechanic in no time. Reasonable rate and friendly service. I would definitely use them again.
My tire blew on my way to work today. I had to call the after hours line and the man who answered was soooo nice. He came to the side of the road and fixed my tire for me and gave me a great price. If I ever break down in the levering area again I know exactly who I’m calling. Thank you so much.
Took my 2014 equinox there and they looked it over and took care of my issue...great place great staff and great work. Can't say enough good thing about em
This place is awesome! First, the quote beat other local shops. Then, everyone I dealt with was friendly, helpful, and informative. The icing on the cake though, they got me in immediately and had it fixed same day! Glad I reached out to them. I will again.
Great service! I smashed a deer on the highway 400 miles from home and got towed 109 miles south to a Uhaul facility . We were lost trying to figure out how to get the car on the trailer and they even helped us with that. We would have been 2 stuck women in distress without the help. Also, fastest and smoothest I've seen a vehicle put up on a tow truck. Thanks so much!
We were visiting and just arrived in Mackinaw city. We drove three and a half hrs to get here. Just as we got here the brakes started squealing. I looked up car service and found Willam’s. What a great blessing. Wonderful people and highly recommended.
Im Happy with all the work that was preformed on my vehicle Last year and this year I had read a negative review and worried a bit cause after krugers auto closed in mackinaw ive been recommending These guys to anyone who ask and will continue doing so it’s worth the time to wait a day or two longer for the quality work you get in return
Great service in front n in back! Had tires put on, purchased there. They did a general check of codes n repairs connected got my hood to stay up. Explained everything they found n what was needed well in layman's terms. Good prices, good location!!
My car overheated and started smoking due to lack of coolant from a leaking hose, so my boyfriend towed it here for me. Not only was the lady I spoke with kind of rude, but I was also lied to about the price of one of their products. The whole time I interacted with anyone, I felt like they were just trying to get money out of me. They reassured me that they had fixed the issue by replacing the hose, then later found a crack in my head gasket that was causing it to leak as well (not as bad as it was leaking from the hose). So they put some tablets in my coolant tank which are supposed to seal the crack. Well, I went to pick up my car and not only did I have a very hard time starting it (which has never happened before), the low coolant light on my dashboard was on and there was a big puddle of coolant on the ground, meaning they indeed did NOT fix my problem and now I’m out $200. I’m beyond frustrated because I was told my car was fixed and now it seems like it has more issues now than it did before I brought it in. Don’t bring your car here unless you want to spend your money for no reason.
They Sent me into traffic with no brakes. Nearlly got me killed and almost crshed my car cause of them. Dont deal with these crooks if you value your life
The repair job was fine...but giving 2 stars because I know have a broken key fob and nobody will own up to it. My fob had scotch tape wrapped around it when I got my car back. Big crack on the top and fob won't fit together properly now and doesn't work. I was told that when they picked up my keys it fell apart in their hand. I dropped my car off and know that the fob wasn't broken. I told them that someone had to have stepped on it or dropped it for it to be in the shape it is in now. Very dissapointed ...no offer of resolution or even a plausible explanation. Just own up to it!
Amazing and friendly service. They pointed a few out of towners with a flat to a tire shop to get a new tire since they didn't have our size in stock. They did everything they could for us. Because of them we were able to get a new tire and head on our way .
We were on vacation when our power steering system blew a seal rendering us almost unable to steer our Toyota truck. Craig Williams and his team fixed our vehicle in three days and was reasonably priced, too. So thankful we had access to this professional repair shop.
