Tanner from Phil's Towing executed a flawless vehicle extraction. He arrived fast, correctly assessed the terrain, and deployed the winch to the rear axle. Zero vehicle damage. Zero wasted time. Zero administrative friction. Pure competence. Highly recommended.
Travis came out and analyzed my 2018 f150 and determined it was the starter. He banged out it a couple times and we got the truck running. Great service and a great employee!
I slid into the ditch and the tow truck driver named chase had excellent service, and felt like a friend doing it for me even if we just met, 10/10 I would definitely have him as my tow truck driver again, but hopefully I won't need another tow truck anytime soon
Our Jeep over heated tonight, we were headed home pulling a trailer. We called for a tow, and Phil's showed up fast!! Chase was the driver. What a great guy! He worked fast and proficient, He loaded up our jeep on the flat bed and towed our trailer behind, safe and sound, we made it home in no time. He was very nice and professional and felt the price was very reasonable. Thank you Chase! We appreciate your kindness, great conversation and help on this cold night!! God bless, The Clark's
Chase was so wonderful to work with as he claimed my nerves and changed my flat tire so I could finish my drive 2 1/2 hours home from Gaylord. When Walmart Auto Service wouldn’t help me with a quick fix of plugging my tire, Chase made a frustrating situation so easy and simple with his kindness and speed!! Highly recommended!
Travis was great and very professional! We were about an hour away from him but he came as quickly as he could. He called us to ask come clarifying questions about where we were located and what was going on with the vehicle and when he arrived he got right to work getting the vehicle loaded up. In a frustrating time like having car issues, the last thing you want to do is have to have the vehicle towed but he made the experience less stressful. Thanks again Travis!
Quick response and very professional pickup and delivery of my truck to the repair facility. I decided to pick up some donuts in Grayling for a nice morning treat and surprise!, the truck would not crank and I was stuck. I found Phil's towing in my search and called, and I am very glad I did. George came out and had me hooked up and delivered in no time. No problems and reasonably priced. Highly recommended!
My 1995 truck broke down, spoke to John who got me towed to Ferry's transmission. John was great,. When i went to pick up the vehicle the front cv boots had been cut by the tow hooks used to flat bed the truck to Ferrys.
Ferrys also has an opportunity to look at the truck and it was pretty evident the boots had been recently damaged because there is no grease on any thing, but where it dropped down. The boot was also twisted, from the him, holding the boot.
Called John didn't evade said he would send the photos i sent to Nick the owner.
Nick called me, paid for the parts no problem they were efficient, and honest, Very professional.
Responded in a timely manner for a auto accident. Good communicate. Towed my car 187 miles from Houghton lake area to Charlotte Mi. AAA Aproved. If you want Good Service call Phil's . Thanks Guys
Excellent service from this company. Not many towing services available in Houghton Lake. Our driver was able to get to us within 15 minutes. Friendly, respectful young man. Loaded our pick up on the flat bed, he dropped it at the dealership and gave us a ride home.
Phil contacted me just moments after I contacted AAA. He confirmed my location information and arrived within 20 mins (had me into my car within 2 mins). So thankful for the quick, efficient service. Appreciated his sense of humor after my challenging day.
My battery all of a sudden wouldn't start the car, got Phil's through AAA, they came in a very short time gave me a jump and followed me to the auto parts so I could get a new battery, recommend them highly.
100 percent recommended. They stayed in contact with me. Helped through the process. Got my daughters car 85 miles safely, helped us know what might be wrong. They are the BEST
Their driver picked our truck and boat up from the side of I-75, took us to get a rental vehicle and dropped our truck off at the dealership. Could not have asked for better service. He helped make a terrible situation better.
So warm, efficient, and professional! It is pretty much always a bad day when you need a tow truck, and we all hope not to need a tow often enough be able to rate one company against another. That said, we were very impressed with Phil's. The towing was the best part of a bad situation.
State Farm road side assistance app dispatched Phil’s when my daughter was broke down on Old 27, Houghton Lake. She was headed home with my 6 year old granddaughter. I live down state, over 100 miles away and was unable to help. When the app showed Phil’s accepted the tow, I called the business directly. The dispatcher was very friendly and understood my concern over my daughter being stranded. She called the driver and he was to the location within 30 minutes. From the time of filling out the app to the time she was home safe was around one hour. I would definitely recommend Phil’s Towing.
Busy Memorial Day weekend, blew a tire on my camper on I75 & US 127… had the spare but forgot to jack. AAA sent Phil’s Towing, after a long wait I called to check on status. Office Staff that answered was very friendly and helpful. Let me know we were next on the drivers call list. Driver called just as I was hanging up with the office to let me know he was 30 minutes away, but he arrived early. Changed the tire in record time. And we were on our way. Very friendly, professional, responsive.
Absolutely professional, courteous and fast. I was on the side of a busy expressway and safety for both of us was first priority upon arrival and again upon departure. As for the tire I need changed, Nascar pit road guys, have nothing on these people. Thank you so much Phil's Towing.
We live downstate. We were in town for my mother who was in the hospital and we ran over something and ended up with a flat tire. It was cold and raining. Phil's came to the hospital and put our spare tire on. They were fast and friendly. The driver had us back on the road in under ten minutes! We had a great experience with Phil's towing.
Phil’s Towing has been absolutely phenomenal! Unfortunately for me, I have had to use them multiple times this year for a couple tows, and a winch out the other day. Each time, no matter the driver, or my location, they communicated on how long I may have to wait until a driver became available. Luckily for me, they were very QUICK, EFFICIENT, and KIND. :)
Thank you, Phil’s Towing for your wonderful service and great attitudes towards those left in unfortunate situations needing your services! I highly recommend!
Good experience with Phil’s Towing. The contact person was very friendly, helping me get them a precise location. The tow truck driver was a very likeable young man. He was working extremely close to fast moving traffic and my car was not very responsive due to a unique problem. But he used cleverness and grit to somehow get my car onto his truck and haul it to a dealer. I would highly recommend this company. I got a lot of respect for that tow driver. Tough dude!
Our experience with Phil's Towing couldn't have been better. They were very responsive on a Saturday evening and took care to get us to the right place. Our driver was polite and very responsible. Our difficult situation turned out well because of them.
We recently totaled our car by hitting a large buck on I-75 near Grayling. I was going near 80. No chance to hit the brakes. BAM. We were freaked. It was 9 pm and dark. I called the rental car company. They sent a wonderful state trooper, Taylor DeBottis and Phil's towing. The driver from Phil's could not have been nicer. Very professional and compassionate. He even took us a gas station, in Graying so we didn't have to wait out in the dark for a ride. I didn't get the driver's name, but he is an asset to Phil's Towing. If you ever need towing, call Phil's first.
We were in route to an urgent medical appointment and hit a deer. The tow truck arrived quickly, driver Dakota was kind, caring and professional. He cleaned the debris off the road, loaded our rental car on the tow truck, delivered the damaged vehicle to the body shop THEN drove us 30 minutes out of his way to our Doctors appointment. We were so thankful to have them come to our rescue and they should be so proud to have Dakota as a driver to represent them.
We had to have our 2015 suburban towed to a transmission shop in Grayling, and Phil's driver( I don't even think we got his name) was so curtious and prompt. He even called and asked how many people we had turned around and got a bigger truck to fit our family of five plus our fur baby. I would recommend these guys for any reason you may need for a tow. Thanks Phil's towing.
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