I've had a very positive experience with Cooks Auto Parts. Both Kevin & David provided excellent customer service, including friendly conversation and expedited shipping. I expect to receive my used auto part on Tuesday. Hopefully, it will be the correct one. Marcus
Great experience. I waited several months to post this review to make sure the alternator worked more than a few weeks. It's been at least six months and still working. Will go back for other parts.
Ordered a climate control panel from a 2017 Grand Caravan .
David took care of my order and shipped the same day and the part arrived the next day .
Was exactly as described and worked perfect.
Highly recommend Cooks Auto Parts
Ordered a color correct fender for my car. But now I still have to get it painted because you use paint marker all over it. Not happy it could have got one locally and had it painted
This place was really helpful with assisting and replacing a van seat for us. We were fortunate to find a matching color seat for a really reasonable price.
Excellent to work with! We are another salvage yard and know how things should go. These guys nailed it! Would definitely do business with them again. Fair Prices, speedy delivery and Excellent communication!
Bought a transfer case on 1-12-26 was told 1-2 days it will be available for pickup it's now been 4 days no calls.. I call them get Tina in accounting transferred to a voice-mail I call back only to be told rudely to just leave a voice-mail for $500 how about you just tell me if my part is there or not and learn some customer service I'll never give you people another dime 1st and last time customer
Cook's was very helpful in getting me my elusive windshield wiper linkage/transmission with motor. These are out of stock new or not sold at all anymore online by most of the places I buy from. The dealership is the only place you are able to get both still connected so you don't have to worry about separating the motor and getting the new one on. The dealership also has inflated the prices for it 4 times over. Cook's had them in stock and pulled in the same day I called and for a fair price. Can't thank them enough!
I called Cooks in Harrison Michigan and spoke with Kipp. What a great helpful staff member he was. He was friendly, knowledgeable and made the purchase of my engine very easy. I would not hesitate to do business again ??
I had an excellent experience at Traverse Auto Parts. The staff was friendly, knowledgeable, and went out of their way to help me find exactly what I needed. The prices were very reasonable, and the parts were in great shape— much better than I expected for used. They even helped load the part into my vehicle. I’ll definitely be coming back here for future projects and highly recommend this place to anyone looking for quality parts and great service!
Pleasant, and easy ! Had parts that I couldn't find anywhere... staff was friendly and helpful . Will definitely be recommending. And already have . Prices are reasonable! Thank you ?
Cook's Auto Parts were friendly and great to work with. They quickly located my parts and had them ready when we showed up. And the parts were in very good condition as well as reasonably priced.
Purchased a replacement axle after my original pinion gear fried. The axle I needed was located out of town, and there was no problem to have it delivered at my requested salvage yard. So far put a 100 miles on the replacement with no issues. It’s nice having peace of mind with the offered 90 day warranty. Would recommend all used replacement parts from Heights Auto.
Don’t care for the payment process and the delay. Part was in good condition and worked fine after installation. The cost was fair and much better than a knock off.
Cook’s was easy to shop at. I was able to find the part over the phone and they sent an invoice directly to my phone to process payment, no going online or create an account. When the part arrived my son was able to pick it up easily.
Very business like and honest. I found them on a parts interchange and purchased a fender for my Ranger. The transaction was straightforward and quick: Dave sent a link to my phone and 30 seconds later the transaction was finished. They pulled the part the next day and Dave sent me three photos of the fender showing slight damage to two areas. I went to pick it up the following day and, after I inspected the part and commented on its condition (two minor imperfections) Dave refunded 45% of the purchase price before I even suggested what price adjustment I would like, and the adjustment was more than I would have asked for! Like I wrote above, very business like and honest. Highly recommended.
I recently bought some car parts and had a great experience. Mr. Jason was extremely helpful and patient with all of my questions, taking the time to explain everything clearly. The prices were reasonable and the customer service was excellent. I highly recommend this place!
Bought a VW 2.0 engine sight unseen but the listing claimed in good condition. Price was very reasonable. Pick up was professional, helping me load into the back of Suburban. Didn’t want to take my trailer and bounce it all the way home. Came with all the top air intake that I needed, fuel rail and injectors, coolant pump, etc. Will definitely check with them for any future needs.
I needed a dirver side and passenger side overhead airbags. Called a few other salvage yards, none of them had any. So I tried cooks, they had them and within a few hours had them pulled and ready to be picked up. The facility looked rough from the road but was clean enough in the show room.
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