What clients say about Gerred's Automotive Solutions LLC in Boyne City (MI)
Very friendly, prices more than far. Gerred took car of my Avalanche with à ground problem and à issue with à spark plug so we could leave for vacation on time. Thank you.
Great Service from Shane with a fuel pump module. I will return for more service when needed. Well worth the 45 minute drive for a truthful and trustworthy service.
I was up at Boyne Mountain for a ski trip and my truck was sputtering. I took it in and Shane got the truck in and fixed in less than 24 hours! Great place and great employees!
We drove to Boyne Mountain from Detroit and during travel our Car had issue with brake lights as those were not turning on due to some issue. We went to this place and told the issue . Shane was point on his analysis and resolved the issue within few minutes for which other repair shop in that area wasn’t able to figure out easily. Other shop had told that it may take few hundred dollers if issue is complex and related to switch. Shane refused to take money for his time and skills. Really recommend this place and people here !
Attention to detail, customer service, and going above and beyond what is expected.. Gerreds Automotive has never failed to impress me, both with their experience and communication to their guests.
This place is the cream of the crop when it comes to vehicle repair! The best, most honest, fair service I've ever had from an auto shop. Will always bring my stuff here!
I'm very happy with the work Gerred's did on my vehicle. Shane does an amazing job with customer service and made sure all my repairs were addressed. His father spent time with me making sure I understood how to use my new brake controller. I highly recommend their shop!
Had an emergency fuel pump issue and they were able to not only get it in to look at it they finished it same day. Was able to get on the road same day. Great people, great service and don't charge an arm and a leg. Definitely recommend.
By far some of the nicest and helpful people. We were from out of town for our daughters wedding and our AC belt broke. They were super honest and made the whole experience top notch!!!! Highly recommended
Highly recommend this place! Reasonable prices and great customer service!
I was on vacation at the Bluegreen Resort and while on vacation we started having brake issues. Took our vehicle into the shop on our last day of vacation when they opened. They were obviously busy, but Shane told me he would fit us in to ensure we had a safe trip home. Vehicle was finished and back on the road around noon.
I wish this place was closer to my home because I would definitely go back!
While on vacation had an engine light with a code showing misfire on one of my cylinders. Arrived at 8:30a and they had it finished by 11a. Diagnosed and replaced spark plugs. Would recommend to anyone.
Met with them this afternoon about problems with my truck. What I thought was going to be an expensive fix, turned out to be a simple fix thanks to him. Highly recommend.
Took my 2014 Dodge Ram 1500 here for the first time and I’m glad to have found a reliable and trustworthy mechanic shop. They did a fair amount of work for a fair price. I fully recommend these guys.
I can’t thank Shane enough for doing everything he could for me on my 2016 Silverado. He went out of his way to diagnose the issue right away, at the end of his work day no less. I didn’t end up using Gerreds for the work I had done, but it was Shane who did everything he could to seek out help for me. It’s very apparent that he takes his job very serious and is willing to help out customers in need. I recommend these guys to anyone and everyone looking for honest trustworthy work.
Excellent work from some honest and amazing people! These days we take our vehicles to Gerred's for anything big or small. They have been particularly great at letting us know about upcoming maintenance concerns, which allows us to budget for them in advance (unlike most places we've been over the years that spring the bill on the day of!). Rates are reasonable, and better than the corporate box stores further into town, plus they always seem to fit us in without much delay. I really can't recommend them enough!
We had a minor problem with our vehicle while on vacation. They fixed the problem in a few minutes and did not charge us anything. He was very respectful and professional. He was very friendly. I would recommend him to anyone who lives in the area or is on vacation and needs automotive service. Thanks.
My husband and I have taken both of our vehicles to Gerreds Automotive! Shane is amazing with what he does! Always able to get us in and our vehicles fixed in an officiant timely manner! Highly recommend!!!!
I traveled to Boyne City from Ohio for vacation in Sept. 2023. My truck had a very small oil leak so I stopped by Gerred's. Shane dropped what he was doing, crawled under the truck and identified the leak. The leak was nothing serious but he suggested I return to have fluid levels checked before returning home. Shane would not accept any payment! I took the truck back to Gerred's the day before my return trip. Neil put the truck on the lift and did a double check of the leak while checking fluid levels. Again would not accept any payments! There are still amazing people out there while Shane and Neil top the list. They were polite, professional, helpful and informative. I highly recommend Gerred's Automotive Solutions in Boyne City Michigan.!! I wish I could add 5 more stars to this review!! Thank you Guys for all you do!!
I can’t thank Shane enough! My husband and I are here on vacation and our truck decided now was a great time to act up. We tried several different dealerships to look at it with no luck. Shane took the time to check it out (so our vacation could go on) and had the problem fixed in no time. I highly recommend these guys!
They fixed my engine and I got my family hauler back. Great communicating, and they're master mechanics what else needs to be said. Honest mechanics who are skilled are hard to find, so I'll be returning as a customer.
Great shop. Shane diagnosed and fixed some engine noises and an exhaust leak that had been plaguing my Subaru. Very thorough and friendly service from their team. Will be my go to shop in the area. Thanks!
This shop is run by one guy and his wife. So you know your vehicle is being worked on by someone very knowledgeable and reliable! Phenomenal service, more than fair pricing. There trustworthy people who understand people aren't made of money and I'm sure can accommodate even the tightest of budgets. Great honest staff, great pricing/ rates. Relatively fast especially considering the staff is small.
Last Wednesday on 10-27-21 my wife and I was on our honeymoon when our leased 2019 Ford Edge power train light came on. The owners manual recommended that we seek a dealer immediately. After speaking with 3 different Ford Dealers and explaining our problem, and that we were from the Detroit area 264 miles away and on our honeymoon, we just wanted to know if we had a serious problem or a problem that could wait. All three Ford dealership said they couldn't take the time to help us. So as we were driving down the road wondering what to do next, we passed Gerred's Automotive Solution LLC. We decided to pull in to see if they could help us. Shane came out and we told him about our problem. I asked if he could hook up a diagnostic analyzer to tell us what the problem was. Shane said no problem, in 5 minutes he let us know that this was something that could wait until we got back to the Detroit area. We then proceeded to have a very pleasant conversation after which I asked what I owed him, he replied nothing. If I could, I would bring my car to him whenever I had a problem, but a 264 mile trip to get to him isn't feasible. I would however recommend to anyone that lives in the area and has a problem, to take it to Gerred's Automotive Solutions LLC. It's nice to find people that have compassion for others and is willing to help. If I'm ever out that way again I will definitely stop in to say hi and bring something to show my appreciation. Thanks again Shane, hope to show you the CTSV next time, for now the picture will have to do.
Ed and Jean.
Was extremely pleased with the pleasant friendliness of the staff. Would highly recommend this shop as I am a mechanic and was on vacation needing brakes. So blessed I was able to get in the same afternoon upon arriving at boyne. Very hospitable.
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