What clients say about Grand Beach Towing in New Buffalo (MI)
Wow! I did not use them because they are over the border in IN and we are in SW MI but they recommended another company in MI. So nice and super helpful! Honesty goes a long way! Thanks! 😊
All I did was ask questions but the guy I spoke with was very nice and answered my questions and concerns. If I need towing, I will definitely give them a call. Thanks for great customer service.
Perhaps the best service in a time of need I have ever experienced. These guys are truly the best. 5 plus stars. Professional friendly and fair. And I have used many other tow truck services in the past. These guys are my go to for life!!! Josh
Excellent service. Very friendly and fast. Got a flat 40min away at 8pm. Got towed and got my tire changed right away. Was very grateful for their fast and efficient work.
We were in Michigan for my birthday and our car basically blew up in New Buffalo 3 miles from literally ANYTHING. No cell service or anything at all. After we got to a hotel we called them at about Midnight and completely shocked by everything and blessed that we weren't hurt...The gentleman on the phone sent his son to get us so we could take him to the car. His son was here with the tow truck before we got off phone with his dad and mom who were already getting things in motion to ensure we could get back home. Absolutely amazing service from this family and they'll never know the blessing they were to us!!
Our vehicle broke down while out of town in the New Buffalo area. We called Grand Beach to tow the truck and the service was amazing!! Jason was able to get to the vehicle quickly, knew exactly what he was doing, was friendly and great prices!! I would recommend Grand Beach to tow anyone's vehicle.
Great place great people. I got a flat and pulled into Rogers towing parking lot at 6pm. I called and he said he was closed call someone else. I called Grand Beach towing and they were there within 10 minutes and had us back on the road. The driver was awesome. Thanks again to Grand Beach towing.
We broke a spring on our 5th wheel and Grand Beach Auto got the call from our roadside assistance company. Jason went above and beyond what he was required to do.
We had a tire blowout on I94 on Labor Day - not an ideal situation because most shops weren’t open, or if they were, were not willing to do anything for us. Grand Beach Auto was able to pick us up (and tow the car) back to their shop, fix the tire, and send us on our way in a short period of time. It was a fantastic customer service experience from start to finish and an incredible value to boot. This family runs a great business!
When we were stranded on the side of the road on a holiday these people came to our rescue! They were so fast and kind and SO FAIRLY PRICED. I’m so grateful!
It's a shame I can only give 5 stars. Grand Beach Towing is worth 10 at least. They came quick after one phone call. Jason was professional and friendly. Jason treated my motorcycle as if it were his own. Their equipment was top notch. Had my bike on the flat bed and strapped in no time. Thanks for rescuing me from the side of the road.
If I could give these guys 10 stars I would! More than half of the cost of what AAA was quoting us for a tow! Timely, communicative, and super professional. We were traveling with two kiddos and a dog from Colorado to upstate NY and had issues (we thought) with our transmission. Let's just say that Jason and his son Dustin went WAY beyond the call of duty and helped us identify and fix the real problem (trailer brakes). They even helped getting us settled into a camp spot near by. It was a total blessing meeting these two guys.
They were very prompt. They found and picked up my truck where I left it. I had to return to work. The driver was great on the phone. Excellent service.
Not speaking just of my own, but don't forget to "like" reviews and photos you like. This helps the reviewer.
Grand Beach Towing is an exceptional, fast, respectful, and affordable service. I needed my crossover towed 15 miles from New Buffalo to Michigan City, and they were able to do so within the hour for $90. I greatly appreciate their service, especially since I am from out of town and didn't know anyone in that area.
My fiance and I are so thankful for the quick service we received. My fiance waited in our car for almost 4 hours on the side of the road after our car broke down. After calling a closer towing company and getting no response, Grand Beach Towing arrived quickly, especially considering the distance. We can't thank you guys enough!
Jason took great care of us when our vehicle had a flat on the toll road in the middle of the night! He was timely, got our vehicle to the dealership and updated us with a text and pictures when he dropped our car off. We appreciated how professionally he communicated with us, and how he took care of our car. If needed, we would use Grand Towing again, and would definitely recommend to others.
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