Did a great job of diagnosing and finally fixing an ongoing sensor issue I've had that other shops were not able to diagnose. It's hard to find a good diesel shop around these areas, so I'm glad I found one! Fair pricing, too!
If it wasn’t for them we wouldn’t have made it home. My in-laws had engine trouble and started at the ford dealer treated terrible these guys stoops what they were doing and helped us get the truck fixed parts next day back up and running so they could get home. Highly recommend.
9/9/25 was my first experience with Richie Truck Repair, replacing a heater core in a Ford truck. I can not believe Adam had this replacement in and out the same day. These guys, Adam the owner, Christian who gave me the quote and appears to run the front desk are incredible. I've been in business my whole life and this garage/company runs their business toward customer service and fair pricing. A gem for sure in northern Michigan. Thank you for the great service.
Very friendly and helpful. Had some tire issues on my fifth wheel during a camping trip. Needed 4 new trailer tires. He had 2 in stock and was able to order the other 2 and get them before I needed to leave camp. Made it quick and easy. And the tires were a very reasonable price. Next time I need tires on the trailer I will plan on getting them from there. I will recommend this shop for anyone who needs something done when in the area.
This Auto Repair shop went above and beyond! We had fuel filter problems with our diesel while camping at Harrisonville State Park. They ordered the filter we needed then got us right in and fixed us up! A huge Thankyou and we Highly Recommend Ritchie Heavy Truck and Auto Repair!!!
The whole reason I went to a new shop because his guys refused to tell me about a bad wheel bearing that's been bad and never said a word a different mechanic told us it was bad. Our wheel was about to fall off had a new mechanic not replaced. Not cool to not tell customers. At least I go to a shop that actually gives two s
Excellent service, very knowledgeable when it comes to fixing automotive. They never fix something without asking first.
I highly recommend them!!!!!! 💯%✌️
I can only say the most honest people you will meet....had my engine light come on twice and we all know what that means...NOTHING...told me it was no big deal....no charge...come on man...and I brought the truck from freedom motors so you know the piece of I have..
I recently had the misfortune of my trailblazer breaking down over a weekend due to transmission lines issue, leaving us completely stranded. Yet, out of this unfortunate situation, a beacon of service excellence emerged - Ritchie Heavy Truck & Auto Repair.
Once my truck was towed to Ritchie's, a gentleman by the name of Tristin promptly contacted me. Despite only having spoken to him over the phone, his professionalism and understanding were palpable. He was empathetic to my budget constraints, and instead of pushing for a full-scale, costly repair, he wisely suggested targeted fixes that would get me back on the road without breaking the bank.
The team at Ritchie's carried out the repairs, which included the installation of new transmission lines. After the work was completed, they thoroughly tested the transmission to ensure all was in order. I'm delighted to say that my trailblazer is running smoothly again, all thanks to their diligent efforts.
Ritchie Heavy Truck & Auto Repair not only exhibited impressive technical expertise but also demonstrated remarkable communication skills, keeping me informed and reassured throughout the process. What truly stood out, though, was their genuine consideration for my predicament and their dedication to providing solutions that were in my best interest.
In addition to their excellent service, the cost for the repairs was very reasonable, which further boosted my appreciation for this repair shop.
In conclusion, Ritchie Heavy Truck & Auto Repair turned an unexpected vehicle breakdown into a stress-free experience with their superb workmanship, excellent communication, and fair pricing. I can't recommend them highly enough for any auto repair needs.
Had an alignment done and change 4 tires. They were done in just over one hour. Did a good job. They also alerted me to a few other issues. Much appreciated. A different truck went in to get an encoder motor changed on the transfer case and he pointed out that one of the front drive shafts was starting to slip. While I am currently waiting for the parts to get in, the knowledge that it is slipping will keep me from using 4 wheel drive and possibly causing even more damage. They have saved me again.
Had my car brought here after waiting 2 weeks for my car to be fixed at a different dealership. Ritchie’s had it done in a day and for a very reasonable price.
In Harrisville for the Harmony Weekend art show and the serpentine belt broke on Labor Day. With nothing open I was stuck until the next day. Was in their parking lot before the 8am opening time when Adam arrived. I told him of my problem. A new belt was ordered, delivered, installed, and was on the road by 9:20!. That great service deserved bill payment and a tip. Done.
Great service from a very knowledgeable and friendly staff! I recommend this shop to all my friends family. Mention my name for $5.00 Off lol just kidding
I spoke withe a gentleman on Monday about ordering tires, he was very polite, he had my tires ordered, and I went into his place of business on Wendsday, no appointment. He got me right in, and within a half an hour my tires were, and ready to go. Very clean business also. I recommend this business to others.
Excellent, fast & affordable service. Very pleased to have had them recommended to us. Though its a bit of a drive for us, Richie's will be our go to auto shop.
Came in cause I found a screw in my front tire while getting gas across the road from this shop. Pulled in and asked them about looking at it and he took me right away. When we looked at the tire the screw had fell out. But the man helping me raised my truck up on the jack and used soap spray to test all the areas on the tire for leaks. I was lucky there was none. But this shop was wonderful in the way they treated my wife and I. Thank you.
They work on all of my vehicles, they do great work. They have friendly and knowledge staff. If you want something repaired correctly, Ritchie Heavy Truck & Auto is where you want to go!
Excellent service very respectful and transparent on all cost and items needing repair. Was able to get us in quickly and the job completed with great expertise. Excellent to work with and extremely reasonable.
This is the only place in town but it doesn't matter. Adam is super nice and very efficient. Even if there were other options, I would go here. The shop dog is a real sweetheart!
They were so nice and totally helped me with my trailer hitch lights not working! Got the work done really quick even when I told them they could take their time, and the best thing was it was so reasonably priced! Thank you Ritchie Repair! You rescued my vacation! I'm a fan!!!
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