Uxbridge Auto Inc in
Uxbridge Township (MA)

Great "home town-like"car dealership. Great staff.they have good work ethics.I have been satisfied with all service done there.We bought a 2017 Crosstrek and if we decide to buy a car again,we will buy it there.Thanks everybody.God bless you all.

Excellent small dealership. Luke was very helpful, did not pressure a decision. There was no "what will it take to sell you this car today" approach at all. The truck was a very reasonable price. We were able to make most of the purchase arrangements through texting and mailing until I showed up to collect the truck. I would recommend this dealership, and especially Luke, to anyone looking for a quality used vehicle.

I bought my car from Uxbridge Auto over 2 years ago and their service has been absolutely amazing. They have helped me and my family out with their cars and stand 100% behind their service. They are kind and know their customers by name. Everytime, myself, my daughter or fiance get their vehicle serviced there they are given a rental at no additional charge. They are an amazing company to deal with and I will never shop anywhere else, for cars or services.

Do! Not! Go! To! Any other place to buy a vehicle! This place may seem like a small place,but good things come in small packages in this case everything is big,big on service,repairs.the service is of quality professional grade in a timely manner, your even provided a free rental free of charge,who does that,this place does.it would be in anyone best interest to buy here or get your repairs done here they truly care and they put you first.

Purchased from a private owner and on a friend's recommendation, I used Uxbridge Auto to get the inspection and required repair work done. Repairs included replacing the rear brakes, and replacing portions of the muffler system. I had to spilt the repair work into two separate visits for financial reasons. The rear were locking up for some reason, likely a combination of age/rust and the E-brake line needing to be replaced. The E-brake was not mentioned in official documentation I received after paying for the initial repairs on the car. While waiting on the tow, the Mechanic happened to see me and in passing mentioned an issue with the E-Brake and that I shouldn't use it. This information should have been included in the documentation, because once I got the repair work done on the muffler, my rear brakes where once again locking up due to the e-brake line. When I initially brought it to Uxbridge Auto, I specified that the rear breaks were locking up, and by not informing me of this until my second visit, I was not able to plan out payment properly, which would have resulted in my Inspection being failed once again had I not pushed back. Why was I not informed of a problem on official documentation that the service-member had clear knowledge of before accepting my payment? Why did your Customer Service Team not reach out before the initial repairs were completed to inform me about this issue? My final question is why should I return to Uxbridge Auto for these repairs when you have damaged my trust, should I expect a new repair to be mentioned with each visit? I have attached all receipts, with personal information redacted, below for your viewing. I do not have a problem with the fact that more repairs are needed. I have a problem with the fact that your business failed to provide me with complete information to plan my repairs. I do not care if your mechanic thinks E-brakes are not an important enough repair to mention when I trusted your business to inform me of what was causing an issue with my car.

Everyone is nice to deal with from sales to service… I brought a 2018 Ram Longhorn in 2021 still have it in 2025. With and extended warranty, from Endurance. Any that failed was repaired with little or no deductible. Just a great experience! Wish there were more salesmen like Josh and Luke. Not like those new dealerships…See you next buy!

After 14 years, it was time for a new car. We had many recommendations to try Uxbridge Auto and boy am I glad we did!! Luke was amazing to work with from start to finish. Completely took the stress out of car buying and made the whole experience so simple and lovely. Loving my new car and will absolutely be back to buy my next when the time comes! :)

Small operation but I think that's a good thing! Luke was a breath of fresh air to deal with and not just in the intimidating world of buying a car- but in any B2C situation. He was quick to respond to my calls, texts, and emails with tons of questions he fielded for me. Luke made himself available for my schedule, was personable, and kept integrity and transparency in every conversation- not just telling me what I wanted to hear or what would close the deal. He showed me comps online and printed up all the info and numbers on the car's history. At one point Luke said, "I know this is a big decision and investment- so don't worry about all the questions and concerns-it's great that you're being organized and thorough". I've gotten cars through big dealerships before feeling like just another number - but I felt so much more like a valued customer at Uxbridge Auto Inc. Buying a car can be stressful and overwhelming- I recommend these guys to make the whole process easy.

My wife and I just bought a vehicle from Uxbridge Auto after being referred there by multiple people and we couldn't be happier. Not only is the vehicle in great shape but Luke the salesman was great to work with. This place is top notch for sure and I highly recommened going here if you need a new car and make sure to ask for Luke!

I had been dreading the car buying experiences, based on previous car dealerships, but buying my new to me Honda at Uxbridge Auto was the easiest, least stressful car buying experience ever. Luke was great as a salesman, attentive but not overbearing, and was so easy to work with. When I called with questions, Ali was friendly and helpful. I have already recommended this place to several people.

Once again need my yukon looked at was suppose to leave it get a rental get there no rental so I said another time I'm home and Josh calls me I got a rental for you I was like oh wow ok cool he made sure it got in for service thank you Josh I'm just gonna say my experience with u guys has been great truck is fixed and running awesome thanks again uxbridge auto and Josh for getting my service done see u at my next oil change friendly people in the office.

I’ve been a loyal customer of Uxbridge Auto for over six years, both for vehicle purchases and service, and have always appreciated the professionalism and honesty I received—until my recent experience. I brought my vehicle in due to multiple check engine codes and a knocking noise. I shared diagnostic results from the dealership and explained that the codes had reappeared after a reset. I was told by your team that only the electronic grill flap code was present and that the knocking was due to suspension issues. I was assured multiple times that no other codes were active and proceeded with the quoted repairs. However, upon picking up the car, the alignment was visibly off, suspension still had a knock, and the check engine light returned within hours. After bringing it back multiple times, it became clear that the original issues I flagged—EVAP and fuel sensor codes—were present all along. Your team admitted they had seen the EVAP code but chose to clear it without informing me, and also acknowledged your scanner is not as thorough as the dealership’s, and use the excuse of being very busy and over looking / missing things due to being short staffed due to a tech call out. After several frustrating conversations, the only proposed resolution was to refund the alignment that could not be fixed after 2 visits, and then charge me again for additional work needed, including the suspension that still had a knock. despite knowing upfront that further investment in this vehicle wasn’t practical. I am extremely disappointed in how this situation was handled. I trusted Uxbridge Auto to provide honest assessments and quality service. Unfortunately, due to the lack of transparency, accountability, and proper repair work, I no longer trust uxbridge auto to do any sort of service to my vehicle.

Absolutely incredible experience. Found a car on their website I wanted. Called in a deposit and test drive appointment. Got down there and the car was running and waiting for myself and my wife. Took the test drive and made the purchase that day. No hassle, no up sell. I was taken back by how calm cool and easy the salesman made the process for me. Seriously like no other car purchases I've made in the past. The staff was ABSOLUTELY WONDERFUL to my kids and my wife. Made us feel at home. The salesman Luke made my experience there a breeze, Catered to my and my families needs, and took 100% of the stress away from the car buying experience. I live on the other side of the state and I WILL be making my next purchase at Uxbridge auto inc.

My 5 star rating is for getting a state inspection sticker. Went there today (cold and rainy). Was greeted quickly by a friendly guy (didn't get his name). They were able to take care of my needs in a timely manner. This place is better than a typical gas/service station type place for a sricker because it offers a nicer (large, clean, heated) waiting due to it being a car dealership as well. Came in handy on a day like this when the weather isn't nice to stand outside waiting for your car.

I had a subpar experience here. Actually, at first, I was not happy. Then I realized they didn’t do something that I they charged me for. I’m updating this review to reflect that they did eventually make things right, which I obviously appreciate and is all you can really ask for.

Uxbridge Auto is truly fantastic in every way! My husband and I have purchased several vehicles from them, and each experience has been nothing short of incredible. Our most recent purchase was a Jeep, and the staff at Uxbridge Auto, from our salesman Luke to Ali at the front desk, along with the mechanics working behind the scenes, have made this entire experience exceptional. They've been supportive from start to finish and throughout every step in between.

We have bought 2 vehicles from here. Both Josh and Luke were professional, knowledgeable, helpful and personable. Recently had a check engine light on, they diagnosed issue, gave an estimated day of completion ( I left the car there ) they completed much earlier than anticipated. Highly recommend**

Love this place!! Great staff!! Always have our vehicles serviced here without having to worry if I'm getting shafted! Recently sent a friend to check out some suv's there and he also bought a vehicle from them . Great little dealership without all the big dealership b.s.

I went into Uxbridge Auto to test drive a 22’ Santa Fe Limited and the had an amazing experience. I first inquired online and was texted by Luke, one of the sales managers there. He was attentive and knowledgeable and we set up a time for me to go in. I went in and Luke was very friendly and asked how the test drive went. I loved the vehicle and we sat down and discussed warranty options and payment options. Luke was extremely honest with me about the vehicle and it’s history, and made the process of me trading in the vehicle in that I was driving super easy, and trust me, I had a unique situation that felt complicated, but handled it quickly and felt like a friend. I love my Santa Fe and I WILL be back for any future vehicle needs! Thank you Luke and Uxbridge Auto!

This review is long over due. However, Luke and his crew were incredibly great with the process of buying my first truck. Communication was fluid, the experience exceeded expectations, and I thoroughly enjoyed the process. There’s a lot more to this story, but let’s just say the truck is back in the fam where it belongs.

I cannot recommend this place enough if you are looking for a car. My wife and I worked with Luke. Prior to the visit, I did hours of research because of how dealerships can be and I wanted to be as prepared as possible. Luke made it so I didn't need to use any tactics, gimmicks, etc. when buying a car. They were fine with us getting a PPI as well before purchasing the car as well. The entire time, Luke showed he did care about making a sale, but also cared about us as customers just as much; if not more. Thank you to Luke and Uxbridge Auto for making the car buying experience so stress free and being a great business!!

14 years ago I bought my first "new to me" car from Uxbridge Auto.....fast forward to now and it was finally time to let go of my old girl and get an upgrade. Luke couldn't have made the process any easier!!!! His friendly smile and demeanor from my very first interaction made what is typically a very stressful process a breeze! My son bought his 4 Runner from Luke last year, same first class treatment then and he loves his ride. 😉 I love to keep my business local. If you need a "new to you" vehicle this is your place, everyone is so friendly and Luke is truly the best! 🙌

I just dropped by today and they politely helped me immediately and enthusiastically with a 2 minute tweak to my car. This was after being dismissed by 2 other places, and a 3rd down the street with consistently awful service that I hoped to avoid resorting to. It was so nice to actually be helped and not insulted or ignored. I will be back soon to Uxbridge Auto for an inspection and other various repairs on my 3 cars.

Conveniently located near downtown Uxbridge makes for a quick state inspection, tire repair or replacement, or simply shopping for a used car. Receptionist was friendly and I was greeted with a smile.

I usually don’t write reviews but I just had to give a huge shout out and even bigger thank you to Luke. Luke was my salesman and he was the most helpful in my situation. I haven’t bought a car in over 6 years and Luke just made the whole process just a breeze. Most salespeople are over bearing and too much pressure but Luke made me feel comfortable right away. So grateful and thankful for you Luke! You the man! The Jeep is doing great so far :))

The mechanics at Uxbridge Auto did a thorough inspection of my minivan. My heat and air conditioner were not working and I had waited months and months to have it fixed. The AC air is the coldest it’s been - colder than when I purchased the vehicle back in 2019! In one day they completed the job. Great service!

09/03/22 Another successful transaction with UA. Luke has got to be one of the easiest, down to earth guys we've worked with in buying a car. Thank you for your help. Have been buying cars here for years and we are treated with respect and honesty. Forget the big dealer in Mendon; they brought us nothing but frustration and disappointment. Try these folks and buy locally and they will work hard to earn your trust.