Emo & Scott thanks once again.i fell like family when I'm at your shop.my radiator went out on me at the new Hampshire line.They towed my truck and trailer back to the shop.This was 2 days before Christmas. Had the radiator ordered before I got there.they had me out by end off the day.Emo explain all the cost to me.i have to give Scott a refresher course on the driving.(lol).right now I am lost for words how genuinely nice they are at this shop.i made my deliverys in Maryland later that night and on my back to Texas. Their prices are fair.i will always be greatfull.blessing too all.
I can’t say enough good things about River Edge. They towed my box truck at a very fair rate and went above and beyond to help me get back on the road without breaking the bank.
Originally, the parts they were quoted came in extremely high, and instead of just passing that cost on to me, they spent an entire day making calls and searching for better options. Because of their effort, they were able to bring my repair quote down from $7,500 to under $3,000. That kind of honesty and dedication is rare.
I was extremely happy and genuinely grateful for the service they provided. They clearly care about their customers and do everything they can to find the best solution, not just the most expensive one. I highly recommend River Edge to anyone needing truck repairs—you’ll be treated fairly and with respect.
The 2 owners, Scott the Manager. David the mechanic every one just incredibly friendly. They rushed to get the parts my truck needed to get me back on the road to be able to finish my deliveries. Highly recommend them for service. Plus they do mobile repair and tows as well. Really just a great experience. Thank you everyone at Rivers Edge.
Worst company to deal with period!
I got stuck on the road and arranged for them to come out, they sent me the link for payment and I almost paid it, come to find out driver was never even going to show up to tow us out!
They wanted $750 for it too.
DO NOT TRUST THEM, Driver James was the one who mistreated us.
Now I’m sitting waiting for a different tow who I refused to come out before!
Thank you for your excellent service!! Having car trouble at midnight in Boston was stressful enough! You guys came super fast and your driver was super helpful and friendly and did a great job😊
Was involved in a accident with my Truck...they took me in immediately and did the repairs...made me feel welcomed and took care of my issues...owner great gentleman.
O/O OTR
1 injector failed they squeezed me in by 3 pm i was out
Repair was made fast , they didn’t cut corners and pricing was more than fair.
Nice people and facilities , i wish to have a shop like this where i live.
If i will have problems when im in this area will be the first place to call
Thank you!👍
It was the best experience in late 2021 when my truck shut down on the highway. The tow services and repair was fast and affordable and good enough they made me feel that I was their only customer. They came and towed my box truck in less than an hour. They also offered repair service at a great price. Its worth calling them.
I broke down on RT146 they send a mechanic to look at my truck and my compressor was the problem, they found me a new one on a Friday afternoon and got me rolling at a reasonable time only because it was Friday night it took longer but these guys are awesome and the prices for their work are even better thanks from Black Tiger Trucking.
Horrible service and lying personal specially the owner, he charged me 2000 extra for storage fees, the truck had stolen goods, truck motor keeps giving me issues. Paid a total of 5260 dollars and the truck came out worse.
I had an exceptionally positive experience here. Jon was very helpful and quick inspecting my trailer. They also helped me out with some lighting issues I had on my trailer and they did it absolutely free of charge. Awesome people and awesome place! Thank you and keep up the good work!
My DD15 took a dump on me, had it towed to them, came back and not only told me but showed me the metal shavings from a spun main. Emo and Stcott took care of me like family! They went over and beyond to help in ANY way they could. I flew back home and shopped for a motor, Emo gave me great pointers in what to look for while shopping for used motors. Finally found one and had it shipped to them. They knocked it out and installed it, Scott and Emo constantly kept me in the loop. Got my truck back and she perred like a kitten! Emo touched bases with me a few week's later to see how everything was. All I was able to say was "PERFECT!". The guy's there are truly stand up guy's, they genuinely care about their customers. There is no shop that I've EVER been to that did a quarter of what these men did for me. I'm forever grateful and HIGHLY RECOMMEND to ANYONE! A+++ Thank you Emo and Scott, I now know where to go when I have a issue, in the area and know my equipment will be in great hand's!
Charged me a reasonable price to take care of my drive shaft that I blew out while backing up to a dock. The towing was fast and cheap too. The only issue is that I waited 5 days to get the parts. Good job on the truck guys, but maybe get somebody more reliable for the parts that you order.
Delivered in Sutton, Mass to realize that my front differential and power divider had came apart. Gave them a call and they was there within the hour with there wrecker to tow me to there shop. They diagnosed the problem and got me rolling quickly. They stand behind there work 3 days later I was in Florida and noticed the pinion seal was leaking, I called them up and they found me a shop down here and paid to have it fixed. It’s hard to find a stand up shop anymore and these guys is top notch! Highly recommended!
Took my truck there because it runs like crap on cold days on start up they had it for 2 weeks did not fix the problem guy there stated they wanted to TRY several different things it could be and when I told him no your not going to just throw parts at it in hope of fixing he got a attitude and charged me over $400 for them doing nothing. Place is garbage
Earlier in the week l was hauling a fifth-wheel camper and the fuel tank strap broke on my truck. Stuck on Rte 146. Called River's Edge and spoke with Bob. He said they don't normally work on small trucks, but bring it in and he would see what he could do. Two hours later, I was back on the road with brand new straps. I can't praise Bob and his crew enough. Kudos and many thanks to River's Edge Truck Repair.
Took my 6.0 cuz I broke down in the area, after 11 days no progress so I had it towed to a mechanic I know an had it fixed in days, they couldn't diagnose the issue could not fix the issue and also damaged my radiator while taking apart to try to figure it out, definitely not a recommendable shop
Payed overprice 2,000 when value of work was 800-1200 . to realize nothing got fixed. Gave me a warranty said they would stand by it. Dropped off to fix and held it for a week and didn't touch it. Went in and owner threatened me and punched me in the throat and slammed the door on me on the way out when I was being respectful . screwed me on the job/ money and did not stand by their warranty. AVOID AT ALL COSTS. OWNER HAS DONE TIME AND GOT ARRESTED for this incident
Absolutely amazing people. Broke down at CVS distribution on 5/4/17 at 3pm. Called around shops and no one would come out to repair the truck not even NET that's right next door to CVS. The first mechanic charged us $475 to spin on a fuel filter and tell me he couldn't fix it. On 5/5/17 Rivers Edge came out in the morning and diagnosed the issue. The mechanic got the truck running and I am back on the road. Can't say enough they are amazing AMAZING people.
Thank you for allowing us to maintain our high level of customer service and minimal down time with your fast, efficient and knowledgeable repair staff & 24/7 emergency service when our delivery trucks break down. Its so nice being able to have peace of mind knowing we can really rely on you guys!! You have been lifesavers!!!
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