Rt 117 Used Auto Parts JunkYard in South Lancaster (MA)

I purchased a part for my vehicle, no problem. Went on vacation and when I came back my car couldn't be fix while I was away because they sold me the wrong part. I understand that they have a 30 return policy and when I went in, it was well over the 30 days and I made that clear. The customer service is disgusting! They have their receipts on their end, so if a customer is telling you that you sold them the wrong part, why not work with them to keep them? You sell them a wrong part and on top of that, you want to charge a 25% restocking fee? The part clearly has their writing on it. And they can verify thru their receipts but I guess they rather lose business.

Went in today for the last time, will not be returning due to the extremely rude and arrogant man behind the counter. (fat guy with glasses and beard) he's a jerk, plain and simple. Not sure if he is owner or just an employee. He's been rude to many other people also, look at the reviews. You lost another customer today.

I am very impressed by the quality of service that I received here. The price of my alternator was significantly less than the other yards. The guys on the yard were very helpful and friendly, and the guy behind the desk with the headset didn't mind giving me some advice about how to find a junked van from a private seller. The headset guy even gave me a discount on my visor because I pulled it. I cannot say enough good things about this yard; I will definitely be going back!

These folks actually had the part I needed from a 25 year old vehicle (seems like most of them have been crushed by now!). The price was reasonable, condition was good, and the transaction was quick and easy. I paid over the phone, they removed the part, and I picked it up after work. I look forward to doing business with them in the future.

Nice counter guys help me very polite. Even though they didn't have what I needed they let me check the yard just in case they might have part. 6/15/2020 Went back to 117 Auto Parts and again great pilot counter guys that let you check there yard for the part or parts you need. This time I was able to find the part I needed which was not available to buy anywhere. I can't begin to tell you how happy I was to find this hard to find part under the dashboard type of a part which holds the cable to the shift pointer which has a adjustment wheel. There just is nothing bad I could possibly say about how my visit went today. I will be back next time I'm looking for parts for my car. Chris helped me out again.

They want to buy cars almost for free and on the other hand they wanna sell parts like they are new in very high price.

These guys ROCK! I needed a window regulator for my cabriolet and these guys had one. I thought I was stuck with a broken window and these guys saved the day. Other sellers wanted a small fortune and/or it was it poor shape. Route 117 sold me a great part for a very reasonable price. Regulator came in great shape and was exactly as advertised. Will DEFINITELY buy from again. Thanks!!!!!

Guy seems like he's never had his cup of coffee in the morning. I've went out there few times and each time there was something wrong. The last one I needed calipers for my car and he told me that no matter what I had to pay for them broke or not .....well I've never done business like that why would I pay for a part broken or rusted to hell???

I have visited RT 117 a handful of times to locate hard to find parts for my super old 1995 Toyota Tercel! If they don't have the part they will locate it for me within their network of used auto parts. Everyone is very nice and easy to work with

Picked up 2 gently used tires at a great price! The staff was knowledgeable, helpful and very polite. Highly recommended!

Bad Place 25% restock fee witch is too much for used parts. I deal with lot of companies normal charge 5% which is fair , don’t call this place don’t go there because they make money on restock fee they don’t make money on relationships between seller and costumers

Much help was offered to find an odd part for an off year vehicle. Dave and Brian were super helpful.

Great place to get used auto parts, all the guys who work here are very knowledgeable,and take pride in what they do even if it's just asking a question.

Bad place rude peoples 25% restock fee they made the mistake and they charge you for it , I will never go there ,there is so meany places

Good quality used Auto parts at a reasonable cost. I have places closer to home but I will go there again if there's a need.

Great service both at the counter and in the yard. Fair prices. Quick. Computer searchable database.

Great prices and good people. This place is worth checking out.

Have your pieces ready for you. Great n respectful service. Cnt beat their prices...

Had the part I wanted at a good price. Courteous and helpful.

They had no idea what cars they had on the lot for parts so i had to drive 23 miles to get there and find that they did not have a car that meet my needs for used parts.

Courteous employees, great parts selection, very reasonable pricing

They pay well for junk cars and sell parts quite reasonably. Even compared to other salvage yards

Jeff is nice to work with when buying used car parts.

Call first. Make sure they have your vehicle in yard.

One of the guy there is really rude. Does not know how to talk to customers

Friendly and helpful staff! Good group of people to deal with!

Very fast service and the staff there are very friendly.