European Car Service Inc in
Northborough Township (MA)

HONEST, FAIR, TOP TIER. Chris is an old school auto guy that’s an expert in his craft and he runs a great business and is always willing to help. By far the Best for European car service but also has taken car of my American made Japanese brands as well. They are busy and you need to get on the schedule usually couple weeks out and that’s for the obvious reason that they are the best around! Thanks for everything

Excellent service at fair prices. I have absolute trust in Chris and his team of mechanics for servicing my Audi and Mercedes

Chris and his guys are always professional and friendly. They go over and above in both customer service and car care. Prices are always reasonable and they never try to sell you something you really don’t absolutely need. If there were an option for 10 stars, I’d give it to this business. Thank you Guys

They are perfect ! I brought my VW CC to their shop, they could diagnose the problem very accurate. Then solved problem with a reasonable price (about 2/3 of dealership)! Previous time I went dealership and they charged me a lot less, I wish I knew about here earlier Highly recommend!

If I could give more than 5 stars I would. Chris and his team are nothing but the best. Very courteous and customer friendly. They do a great job at very reasonable prices. I have a Volvo and BMW and only goto Chris for my servicing.

I get all my cars work done at this place. Chris is really good. Always do the best job and reasonable prices.

Very knowledgeable and experienced staff. They were nice enough to squeeze me into their schedule to take care of a nagging problem. The labor rate was $150/hr

I took my car there for service to install a complete steering rack. I will say they performed the service in two days. Chris is a good person, BUT his employee was NOT. When I picked up the car there was a binding noise, and a loose strut mount. Chris tightened the strut mount, informed me that the binding noise was most likely from the car being on the lift and hanging when the rack was installed, and that I should drive the car and see if it corrects itself. I drove it for the weekend with the binding noise. It did NOT go away. I called Monday morning, and got one of his employees on the phone who tried to convince me that the car came to them with the binding noise.. NOT...then proceeded to shout at me, to let me know Chris was out giving a customer a ride home, and then hung up. I called 4 times to speak to Chris, with no return call. It was very disappointing that they did NOT handle the situation and correct the issue.

My car had an issue where it kept beeping / saying the hood was open when it wasn’t. Called here and was told to come down whenever and they’d take a look. Turns out that the wire for the hood sensor had an issue so they got it to stop beeping but said it is fine for now and next time I’m in having something done they can replace the wire then but probably not worth it right now. When I asked what I owed he said don’t worry about it. Great service, will definitely be back next time I need work done.

Was taking my car to BMW dealer and on my way saw European car. Stopped by and within 30 mins Chris fixed my leaking tire due to a nail. Very honest, reasonable and qualified. I found my car caretaker from now on. Came to know BMW does not believe in tire rotation and dealers dont even do it.

It's so hard to find a good mechanic that you can trust. This is one of those. I take all my cars to Chris - my BMW, my son's Camry, and my daughter's Lexus. I can't say enough good things about European Auto.

Over 25 years, excellent care for our 9 vehicles and over 1.6 million miles they've carried us. ECS have kept all 4 of us rolling safe and secure through 2 long jobs (lots of commute miles), 2 high school graduations (lots of learning miles), 2 college graduations, (lots of long trips) and into 2 retirements. Clear, honest, and direct advice and skilled maintenance. We totally trust them with our lives.

They go above and beyond - European Car Service has a hard to find honesty with their cost effective quotes ... you won’t find better customer service either! 5 star for sure.

The owner Chris is a wealth of knowledge with Mercedes, their work there is second to none and any and all work you have done there will be less than half the cost of a Mercedes/BMW/Audi dealership. STOP GETTING SCREWED @ THE DEALER and call European Car Service for anything from an oil change to an engine rebuild! 👍🏼👍🏼👍🏼

Chris and team are really good at taking care of our cars for the past 20 years. Always honest and trustworthy at reasonable cost. Highly recommend them.

This place is awesome. I brought my x5 in for repair and, not only did they repair it, but walked me through the process. The car was ready the same day. They were reasonable in price. Second Review: This guy is amazing. Not only did he not charge to look at my car (I asked him if he was sure) he fixed problem for 21.95. Highly recommend. In fact...I would only recommend. I wish I could give more stars.

Make an appointment, this place books out 2 or 3 weeks in advance because customers are so satisfied with the service they would prefer to wait than go somewhere else. The mechanics here are strait shooters, and the most junior mechanic has been with the shop for over 10 years. Your car will thank you.

Everyone customer in the shop raved about them, they were incredibly knowledgeable and found my problem immediately. I haven't paid them a dime yet and they've still been more helpful than any other shop I've gone to.

Would not take my Audi anywhere else. Very honest. Very reasonably priced. I've had a few times where they've found something simple and not even charged me! Excellent people. Excellent work.

Very prompt service with a very direct and to the point analysis of any auto related questions and diagnostic issues. The price is very reasonable and they will not gouge your wallet like a dealership is prone to do. I have a new forever mechanic and I would suggest them to all of my friends that are looking for a personable no frills mechanic that will get the job done quickly and within the budget.

I have a 2001 beamer that I inherited. Chris has always worked on this car. They are honest and trustworthy. I totally recommend their services to anyone with s foreign car. You won't be disappointed. Trust me.

serviced a first gen x5 bmw suv; fine repair work at v reasonable prices, for things like ball and CV joints, worn bushings, etc. what really makes this place five stars though is the solid honestness and straight-forwardness. brought a 335 coupe on CPO in thinking i needed a CV joint. I did; but after spending time diagnosing, and even putting the car on the lift they did not perform the work because CPO covers CV if the boots aren't cracked. Well, Chris and team saw no cracks in the boots, so they informed me to repair it under CPO at the dealer. They then refused any payment, and believe me, I tried to pay them for their time. The only neutral thing I could say is they'll work on non-european cars sometimes and it can be a couple weeks to get shop-time for non-vital work. but that's not a negative thing if you own Japanese!

Chris and his team the best I have ever dealt with in this business. Myself and my entire family have brought our cars here for years on end and will continue to do so. Time will be taken to answer questions truthfully and well.

We have an older BMW X5 that has been repaired and receives regular maintenance here. Where other repair shops tried to guess at what was going on with the car, this shop really knows foreign cars and; therefore, everything is an easy fix. They are trustworthy and competent. I wouldn't take my vehicles anywhere else.

The very best place in MA to take your car, period. Honest people who do great work at affordable prices! I moved up here about 8 years ago and I won't take my car anywhere else.

Chris and his whole team have never been anything less then professional and courteous. His prices are fair especially compared to the dealership and they always back up their work. We bring all of our cars there and as long as we live in the area will continue to do so.

You won't find a better auto service anywhere. They do excellent work. They treat you with respect, patiently answering all of your questions. I've been there several times and had them say there was no charge, because the fix was simple and quick. They're very busy, because they know how to keep customers happy. I just had them look at a used car before I bought it. The car is practically new, so they didn't have much to check, but they answered my questions and told me I was buying a good reliable car. No charge.