Chris has been very kind and sincere. Every car funeral I've had was with them . I had to get rid of my Yukon recently l and I cried Chris was so understanding! He even sent his guy over 80 mile voyage instead of letting me pay for a tow truck. Thank you Chris for always being kind thru every car death . They're reasonable and thorough i recommend them 10 out of 10. Even when I need parts they help me with the most affordable options
Chris at Cote's was the best to me! He went outta his way and was so nice Cote's is a place I use quite regularly and always liked everyone. But today was a lil extra. Made my day Thank you Chris!!
Great people to deal with even though they are a distance away they told me my parts were ready and they were. I would not hesitate to do long distance business with them again.
E.T. Cote is hands down one of the most honest and personable small businesses in the central MA area. I’ve done business with E.T. Cote by choice in multiple occasions to shop for used auto parts for my vehicle and to sell some old rims I had on my vehicle. And unfortunately not by choice most recently when my vehicle was towed from the side of the road in the middle of the night. On every occasion I was able to speak with an actual human person without any generic recording or automated system which is a huge relief. But not only was I able to speak to a human typically on the first or second ring I was treated with the utmost respect and HUMANITY. Which in my opinion is a breath of fresh air here in 2024. My car was carefully towed by Chris, who in a very difficult time for me showed compassion and understanding. On top of that I never even considered that there was a chance that they would nickel and dime me to retrieve my car from their impound lot and luckily for me and my bank account I was right. Every employee I spoke with showed me sincere empathy and in the end what could have been an absolute disaster turned into a manageable inconvenience. I personally will always contact E.T. Cote for all of my auto parts needs because I’m confident that they will either have what I am looking for and provide it to me with the utmost respect and care or they will point me in the right direction.
Extremely Dishonest. Sold me rims drove over an hr to get there and sold them again before I could pick them up. They have no problem doubling dealing and wasting your time. They make deals and don’t keep their word. Learn how to keep your word.
I've dealt with E.T. Cote on many levels for many years. From junking cars, to parts, to towing. My dad did for many years as well, when he lived in the area. Just as importantly as knowing their business and doing it well, these guys know how to treat their customers. I would recommend E.T. Cote Auto Exchange to anyone for any and all of their services.
Told me Thursday they had a windshield I need and to come for it Monday. Called again Friday and they tell me they’ll call me on Monday when it’s ready. Monday comes they open and close without calling me. Tuesday finally they call me just before noon to tell me they don’t actually have the part. Sucks. Bye.
Best place around to buy a perfectly working used car battery. Don't pay over $150 from an auto parts store. Only $30 for a used battery with warranty.
I’m not a car person, so to say the least I get anxious whenever something comes up with mine and I need to figure out how to fix it. After calling 5 yards and visiting 3 of them I finally located the part I needed from these guys. Pretty friendly and helpful! Highly recommend checking them first if you need a part.
I’ve gone through Cotes for a few years now for junking my cars and for used parts. I have never had any issues. They pull parts when they say they will.& they offer the most they absolutely can for junks. I recently bought a lemon that Chris was more than happy to help me get rid of. I cannot thank them enough for being so amazing with all they do . I will continue to keep this the number one go-to place.! Thank you guys so much again .!
Recently scheduled Cote's to come & pick up 2 vehicles for me. There were issues that made things a challenge. But Chris went out of his to make me feel like an important & valued customer. He made sure I got something out of the transaction, although in the end he probably will lose money out of the deal. He helped me out knowing my family is in a bind. I am now a loyal customer and I highly recommend their services. He truly lived the "Do unto others, as you would have them do unto you." motto! Thank you, Chris, for your compassion and empathy during a stress-filled time! :)
Great place to get used auto parts or 2sell your junk car thats taking up the space in your driveway. They'll come pick it up as well. Competitive prices &They have a wide variety of parts for numerous yr, make &model vehicles. &if they don't have it today they might have it tom, they're always getting in new inventory.
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