This rating is based on customer reviews, inventory size, pricing, and service quality
Rustys in Leominster, MA shows a largely positive trend based on recent reviews, with quick arrivals, courteous drivers, and helpful follow-through earning praise; overall 88/100. Customers note professional, compassionate service and fair problem-solving; pricing is viewed as acceptable to slightly high. Wait times are usually short. Complaints mention boundary issues, lack of compassion in a few cases, storage-fee shocks, and one unsafe tow in snow. Little info on parts inventory, yard organization, or ease of finding parts—most feedback concerns towing—so junkyard shoppers should verify stock and pricing in advance.
Had my car for two weeks, didn’t know what was wrong. He also doesn’t know boundaries since I was hit on the first day meeting this man. And refused to jump my car when I was 15 minutes away. Do not take your car here.. excuses for days.
Repair of scratches on drivers side door. Rusty did an AWESOME job!! Highly recommended. Repairs done in a timely fashion. Excellent work. Thank you Rusty.
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