Thanks Matt! Great service had me on the truck quickly even though it was a tough spot and dropped my truck off in seconds very painless and smooth! Not to mention he’s a good driver!!!
These guys are straight up Awesome!! Very friendly & understanding!! I live in Downeast Maine (5.5 hours away) and my daughter was in the Marshfield area and needed her car pulled out of a snow bank. They where extremely quick to respond, very friendly & you can tell they care about there customers and take very good care of the cars they haul!!!
(Photo is after I drove down and picked up the car, damage was done before they got to the accident but they still treated it like a 0 mile car)
If you have an accident, need a vehicle moved, or just need a quick tug out of a snow bank or ditch these are the only guys to call!!
I had my car towed through AAA by this company and the kid who put my car on the truck bottomed out and hit my muffler. Now I’m here 3 days later and there is something happening under my car where there is a jingling noise and my muffler is very loud. I called to report the problem and the owner of the company said “I don’t think it was my employee and I don’t know what to tell you” so needless to say the response from the owner of this company was very unprofessional and you should use someone else for your towing needs. 0 stars all around!
I called for a tire change. The driver got out of his truck as i exited mine and saw me, then said "i dont think ill be able to help you. If there's any rust, i cant do it." Then he walked to the truck and bent down without fully looking under and said "yea there's rust. You have to call a tow truck to take it to a tire shop, " as he was already getting back in his truck. (My truck came from California, and this is the second year in MA, so it hasnt seen new England conditions) I told him i had never heard anything like this before, and he said "its rust, so it will snap off. Call a tow truck, " then got back in his truck and drove away. Im VERY unhappy and STRONGLY advise AAA not to use this shop anymore if they'll allow a driver like Collin D. to handle these calls. I didn't call for a favor.. i pay for this service and had to pay other sources to resolve this issue. This was a huge inconvenience and makes me not want to even have AAA anymore!
They charged me an outrageous amount for less than 24 hours that my car was in the yard, including some fees I've never seen (even my own tow driver was shocked by the price charged), including $50 for mileage for a 2.5-mile trip.
In addition to complaining that I went to pick up the car, it was out of gas after I had filled it up less than two days before the incident. It's absurd, and these guys don’t deserve anyone's business.
Website
