I went to this Auto Zone on August 13, 2025 with a dead battery. AAA confirmed it needed to be replaced and suggested this location. The staff were so friendly and helpful, and most importantly, were kind to each other. One staff member asked another if they could watch them replace the battery so they would know how to do so next time. They were patient and helpful, explaining how to do each step and answering questions as they went. We'd definitely go back!
Delivery was very quick. I had a slight problem with one of my orders, and I brought it to my local Autozone . It was replaced immediately, and no questions asked.
My windshield wiper wasn’t working correctly and leaving a portion of my window still dirty and I recently changed them. I went here to get a new one thinking it was broken and the staff was very helpful. They not only checked them, they fixed the issue efficiently. They are very kind and friendly. If I lived a lot closer I would always come back there to obtain items for my car.
My son and his gf live near this store and their battery failed after they spent all their money on another repair and maintenance. I wanted to buy a battery for them but the online stire said only the buyer could pick it up. I called the store and spoke with Steve who understood the dilemma. He helped me find the right battery for them so i could order it and he attached her name to it so she could pick it up. Wonderful customer service and a lifesaver for my kids. Thank you so much!!
Excellent service as always, employees are extremely courteous and professional, I am a commercial account customer and your store has 99% of what I may need for parts in stock all the time, if not I can usually get my parts same day
The best costumer service you’ll ever find. Each employee there is always willing to help and will go out of their way to do so. Notable mentions to Brad and Frank, they’re really easy to talk to and they help you understand what’s going on with your car. If they don’t know they will urge you to go to Chucks auto body which is a lovely place with a respected owner as well. Even when your car is broken down the staff there makes your day a little easier!
How am I supposed to describe this place other than children not knowing what they are doing. I order an Optima battery that they clearly say will fit my car. It's coming from the Plymouth store. It arrives the next day. I have to call the store to find out what the status is. I get there and it is not only the wrong battery but the wrong brand. One clerk tells me that this is what I ordered (Mr. Hotshot), another says he remembers me from the previous day and confirms my request (and just leaves). Hotshot says that if I had ordered the Optima I would have had to pay in advance. I tell hotshot that if asked I would have payed the deposit. The battery that shows up is too long to fit. Now I only get lip service from Hotshot because it's all my fault. He keeps asking for a part number for the correct battery (I thought that was their job). Why would anyone think to mouth off at a customer that did their part (order and pay when delivered) and make a bigger effort to fix the problem. Too much mouth and incompetence. Fire the person that ordered and Hotshot. You don't need staff that argues with customers, asks to do their job, and doesn't follow through with a proper part order.
I came in for a battery for my Highlander, but before I could ask for help I heard screaming from the back of the store. I was on the verge of calling the police but thankfully nobody was hurt & it was just an employee screaming at another employee.
Altogether I don’t think I’ll return considering I wasn’t able to get my battery although they had told me previously on the phone that they had it in Stock.
Frank was very helpful and friendly. He knew right away what my car needed and what to do. I was very satisfied with my purchase and the employee help.
This afternoon, Friday March 26, 2021 my wife and I shopped at Auto Zone for a set of replacement windshield wipers for our 2018 VW. One of the store clerks, Brad, was extremely thorough, polite and went above and beyond in helping us sort out the proper equipment for our car. He not only assisted with the selection process but also assisted with the installation. His attentive, professional and courteous help is exemplary of first rate service. Thank you Brad!
Brad was very helpful and kind, went above and beyond to help me, he changed my headlight, my wipers and filled up the antifreeze container for me.
Thank you so much Brad! We're forever grateful to you!!
This location is easy to get to and well stocked and staffed. The layout of the store is nice and items are easy to find. Staff is available if you need assistance. You can also pick up online orders, if you order from their website. The prices are reasonable and comparable to other auto repair stores.
Adam was amazingly friendly and we appreciated his knowledge and helping hand. Wish all Auto Zones had an Adam. Van lifers this is a good stop if you’re in need of basic service assistance.
I always find what I need. Don't always go with an employees opinion on what you need to fix your problem.they have been wrong a few times.they have even had me buy parts that didn't belong on my car, and they told me I needed them
Super helpful and personable employees. Recently had to replace the power steering pump on my Grand Prix and they saved me over a 100 dollars by suggesting I get a refurbished part instead of waiting for a brand new one. So far, no regrets.
It's ok. If this is the one at Wareham crossing then it's new and clean. C to B line parts at a good price, but no large assortment of things like springs, o-rings, nuts and bolts and the like which really limits the usefulness of this store. They sell online, but so does Amazon.
well stocked, competitive prices, knowledgeable staff. Parts needed have always been correct and in stock. Located in shopping plaza so loads of parking, but you wouldn't know it was there if you weren't looking for it.
My preference, drive 5 minutes down the road and go to advance auto parts. This auto zone is good if you go there and know exactly what you need. If you ask for help or have them order anything, it'll be wrong 60% of the time. It's exhausting. Also, don't bother calling them to check on a part, or to order one; they place me on hold everytime I call, then forget about me. One time I waited 30 minutes before hangin up.
tldr: go to adv auto parts down the road
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