More than 100 years ago, NAPA brought Know How to auto parts distribution nationwide. Now, 6,000+ NAPA Auto Parts stores and 18,000+ NAPA Auto Care centers connect automotive technicians, aspiring mechanics and everyday drivers with quality parts, professional tools, aftermarket accessories and car care products. We are proud to serve the greater Quincy, MA area. Don’t forget to take advantage of our Ship-to-Home option, and sign up for NAPA Rewards to save on your next purchase!
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What clients say about NAPA Auto Parts - General Auto Supply in Quincy (MA)
Yesterday, I was in Quincy for a funeral service, I was not able to find parking, so I entered the Napa store on the corner of washington street and kittredge, I explained my situation, offered to pay the owner / employees to allow my vehicle to park there, long enough for the service. They both looked at one another, and insisted, you park there, and stay as long as you need. Their kindness, and respect touched my heart, my family and I are grateful, but more importantly, I hope other people in Quincy, know how lucky they are, to have these people in their court. God Bless caring people in Quincy, Mass.
Debbie Phaneuf, Conway, New Hampshire
Overheard a manager speaking to an employee so disrespectfully, calling him names, etc. Won't shop at a place that tries to embarrass and belittle their employees. Do better.
I've dealt with this Napa through my job and for my personal needs/wants. The drivers are friendly and the parts are quality. Customer service is great; I've been in a pickle a few times and they've always pulled through!
Recently my car took a dump around the corner from these guys in the parking lot of the ice cream joint down the street (Frozen Freddies). In an attempt to avoid calling AAA, I stopped in here to get some advice and satisfy my own rookie suspicions. They listened to my story/analysis and narrowed it down to two issues based on my story (and they were right). They offered advice and I used their battery tester which proved further that they were correct in their diagnosis. Very helpful. Very friendly.
To be clear - I spent absolutely zero dollars here but got treated like I had a fleet account that was decades old.
Highly recommend.
I recently had the pleasure of using NAPA to repair my 1998 Toyota Cummer, and I couldn't be happier with the service I received. From the moment I walked in the door, I was greeted with a friendly and knowledgeable staff who were more than happy to help me with all of my questions and concerns.
The staff at this auto parts store were incredibly helpful in finding the right parts for my car, and they even took the time to explain the different options I had available to me. They made sure to get me the best deal possible, and they were even able to get the parts to me in a timely manner, despite the fact that my car is an older model.
The staff at this auto parts store were professional, friendly, and knowledgeable, and I couldn't be happier with the service they provided. I would highly recommend this store to anyone in need of car parts or repairs, and I will definitely be returning in the future for any of my automotive needs.
Jim was very helpful and went out of his way for arranging delivery of 6 gals of antifreeze, good prices excellent service will recomend to friends and family to shop at Napa auto parts
Extremely warm service people. Might not be the fanciest shop, but they treat their customers like family. They gave me a lift home after I purchased a battery and stayed till they knew everything was going to work out okay. It didn't, so they gave me a lift to a nearby competitor so I could pick up a part they didn't have in their shop, then drove me back to my house. Everything worked out great in the end. Work ethics like these is extremely hard to find these days!
Came in looking for an oddball part. They found the part I needed and ordered it. The part arrived promptly and I was notified asap. Will definitely give them future business.
Arrived prepared to buy a tool to fix something on my car myself, but instead Michael insisted on fixing it himself for no charge at all.
Since then, my boyfriend has gone their asking for advice for different parts and such, and everyone has always been so helpful and knowledgeable with helping us find the right parts for our vehicles
I went in to grab a rear windshield wiper for my SUV and Steve was a great help. He got the part for me quickly and even put it on for me. Will be back!
South shore flagship Napa store. Get the right parts or tools the first time. Extensive plow parts. Last place that makes hydraulic hoses around here. Ask for the round man and tell him I sent you for a special discount.
Facility is small but stocked with the essentials. While the staff are very knowledgeable, they get distracted by the constantly ringing phones which can slow you down at the register.
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