Really questionable business.
Took in my car with and got a list back of needed repairs. The only thing was, this repairs suggested had just been done. I was taking it in for a second opinion. Was told my breaks were dangerously worn and calipers needed replacing despite being only 1 month old. Was told my air filter was filthy, despite having been replaced 2 weeks prior. Work I KNEW wasn’t needed was recommended and the actual problem was never identified.
Was given a quote for work which was about 50% higher than other shops around.
So it’s not the worst place out there, but the standard problems you see with all garages.
An actual honest place to get anything fixed with your car. The customer service is better than any dealership or vendor I have used. I have brought my car to Chris' over the past few years and they have always been upfront with costs, never try to sell me anything I don't need, and they have a very cute dog too! I spoke to an employee who works there and I asked, what the culture was like. He said "Chris' really take care of their employees." He said they were very good people and enjoyed working there. I highly recommend you give them a chance if you ever need anything. THANK YOU!
The team is the best in the business, fair pricing, excellent customer service, and do great work. I don’t have enough good things to say about Chris’ auto, HIGHLY RECOMMEND!!
Awesome service, brought my car there on a Wednesday and needed it back by Thursday. Somebody stayed overtime to ensure I would have my car back. They called me with updates multiple times which was very appreciated. 100% recommend.
I’ve used Chris’s auto for the last 15 years for 4 of my cars.They are one of the few auto services that don’t try to sell you service you don’t need. I can always trust them to give me an accurate and honest assessment of what my cars need. I called my Toyota dealer recently to inquire about when to flush my 2018 Toyota’s coolant system and was told every 30,000 miles or 2 years. I checked my users manual which stated every 100,000 or 120 months. I asked how much to just eyeball it and see if it looked like it needed it and was told $150
I went to Chris’s got my overflow reservoir topped off, reassured I won’t need to flush till 100,000 miles and they didn’t even charge me. You can’t find people like them these days!
Cliff L
You can’t possibly find a nicer, more honest, qualified mechanic/ business on the planet. They are such a pleasure to deal with for unpleasant auto issues.
Where to begin....Chris and Christine are exemplary in every department !!! I use there service for business and personnel. I have written reviews for great service in the past but none as deserving as this company. I highly recommend and only wish more businesses conducted themselves in the same professional manner.
I don’t write many reviews, but having been a business owner myself I know the importance of stellar service.
I have been going to them for several years for my beat up little Ford Fiesta, my Jaguar, my moms Mercedes, my sons pick up……etc.
I felt compelled to shout this out because in the 44 years I’ve been driving, I have NEVER had the experience of car repairs that this business has shown.
Aside from excellent service, I never once felt I was overcharged or taken advantage of.
In fact, on several occasions, with my little warrior Fiesta they listed all the things it needed and right out told me it was time to retire it.
It would be a waste of money to sink into it, especially when I’m just starting to get back in my feet from financial hardship.
They could have easily worked on one thing, then the next and so on because it was still drivable and I could have sunk so much $ that wasn’t worth repairing.
Bottom line is everyone there is truly honest, very profession, the ladies in the office are always so friendly and greet everyone with a warm welcome.
I know this is a long review, I can’t say enough about them because we rely on our vehicles for everything and when you have a trusted mechanic, that to me is as important as your Doctor.
I will never go elsewhere, so grateful I found them! Thank you!
Chris's Auto is fantastic! All the guys are really nice, very skilled, and they charge a fair price. Because they are so good they are pretty busy. But I wouldn't take our vehicles anywhere else.
Chris's Auto & Truck has been my go-to mechanic for many years now. They provide quality service in a friendly environment. They always let you know where things stand in a straight forward way with fair prices.
Great guy, he didn’t end up finding anything wrong with my car to fix but did a test drive, ran a diagnostic, and gave some great advice. I’ll be back when it’s time for an oil change or if anything crops up before.
Great experience working with Chris and Chris(tine) :) prompt response to initial request, accommodated my request to call me before starting any work, and sourced my needed part SAME DAY and were able to fix my issue at a lower cost than I expected. I also needed to use a few different payment methods, and Christine was super flexible and allowed me to use 3 different credit cards lol. Genuinely felt comfortable here as a young female, every step was explained and costs were broken down. Great experience, and they followed up with a nice note in the mail and discount card for next time. Hope to not need to see them super soon for a car problem, but will not hesitate to use them again!
Excellent!! Got an appointment easily and quickly. Took time to go over problem and fix it and told me what was going on. Didn't break the bank and gave honest assessment of what needed to be done. Highly recommended. Awesome people to deal with.
Highly recommend Chris’ for all your auto needs. I am new to the area and am so glad we found Chris’. I’ve had nothing but the best experience with them and excellent customer service. They are extremely friendly, honest, and reliable.
Friendly, professional, reasonable and transparent. Cost estimates have always been spot on. Service has been conducted in an expedient manner consistently. Book oil changes early, Chris' is popular so don't wait til your car is due, reach out a bit before. Make a loaner available when things take longer than anticipated.
Chris is so sweet and thorough with customers. He even opened my hood and showed me exactly what was done. As a female going to mechanics can be hard and some mechanics take advantage of young girls when it comes to prices, but not at Chris's. Everything was reasonably priced and he was able to take me in an emergency. I found my new mechanic!
First off, I want to say that Chris and his team are very Professional. I had pulled into their shop with a flat tire that I had just gotten on Route 109.
They were very nice with helping me out.
Finding the right tire for me on the spot,
and getting me back on the road. Thank You for amazing Customer Service!!
Chris is always honest, and when I email or call them for quotes I get quick responses from Christine. I recently purchased tires from them and paid $75 more than other non-local owned tire shops just to give him my business. He's helped diagnose complex issues for my car and has been a lot of help. Their customer service is outstanding. Highly recommended!
Chris and staff have been amazing. It's hard to find a mechanic you can trust and talk to these days. Chris and crew have gone out of his way multiple times for me and my family to get my vehicles looked at and maintained. Wont find anyone better.
I am a new customer and will certainly be back. Chris did the little things we hope for but don't always get, like responding promptly to my message, to scheduling a timely appointment, and also the bigger things of quickly diagnosing the problem with my 2003 Ford F250 6.0 Powerstroke diesel engine, and repairing it in the same day. Chris and his staff did this at a reasonable cost and with courtesy. I highly recommend Chris and his team.
Chris is personable and professional. His staff is always friendly and knowledgeable. I am not in the habit of writing reviews but felt the need due to the great service I have received. I highly recommend this auto repair shop.
Chris is always so nice and professional. He has gone above and beyond. So nice to find a mechanic that is honest and trustworthy. He and his staff have the knowledge to repair anything I have thrown at them. I own a bmw x5 among other vehicles, and being unwilling to take it to a dealer it is nice to have someone I can trust. Don't forget about tires, he has the knowledge that some tire specialty stores don't have. Highly recommended!
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