This shop's estimate of $2700 for a front brake job and a windshield wash leak looked very high. When I went to get my car back so I could get a second opinion, I was presented with a $185 bill just for making the estimate. I hadn't agreed to pay for the estimate, and I've never heard of this practice in 5 decades of car maintenance experience. I went to another shop and got the required work done for $983. So the estimate itself was very poor quality. Avoid this shop!
I’m very pleased with the service I received at Weston Automotive. My car, Mini Cooper, had to be towed into them as the clutch was completely disengaged. It’s a big repair and they explained to me what parts were needed and the labor required since they had to take it apart to do the work. They also found a corroded starter cable which they also repaired. My car is driving great now and I like that they made sure to test drive it to make sure everything was repaired properly. I feel they were very reasonable and honestly diagnosed and accessed what I needed to have repaired. I recommend them highly to others.
I had an issue with my muffler that required a dedicated muffler shop. Weston automotive really help me out by being willing to shore up my muffler enough to enable me to drive to Waltham and get it properly fixed. This saved me the cost and headache of having to have the car towed!!
Tire pressure light came on while I was far from home, they were kind enough to squeeze me in in order to get my tire plugged. Staff was courteous, professional, and quick!
Great team at Weston Automotive. They were able to address my issue the very next day after I called, and did a great job. Calling me back to get the car long before I expected it. Great service!
My community recommended Weston Automotive when I asked for help. Cannot be happier. The repair was under warranty and I didn’t know. They told me to go to the dealer, wrote down what they have found. They saved me money. They are honest. Highly recommend. Will go back.
Brought my truck in for some electrical diagnostic and was very pleased with the quick turnaround and more importantly the explanation of what was found and what was done to fix it!
Want to give a big huge SHOUT OUT to NICK & CHRIS. Thank you Nick for always helping out with quotes, prices and for being so friendly and nice and to Chris for starting my car on Labor Day. You two are FANTASTIC !
Weston automotive is very professional and personable. Whenever they have suggestions for work that needs to be done they’re very clear about explaining it. I feel like my car is in good hands when I drop it off, love the early dropbox system.
I trusted this shop because my friend recommended it, and I even came back here again for what should have been a simple state inspection. This time, however, I learned a very hard lesson.
They charged me $129.50 for what was supposed to be just the inspection and a $7 car key battery replacement. The explanation they gave was that they “handled the car for over 30 minutes” and counted that as labor. In all my 16 years living in Boston, I’ve never experienced anything like this at an inspection station.
What should have been routine turned into a day of frustration and shock. I expected professionalism and fairness, but this felt like an unreasonable charge for such a basic service.
Battery died, WA drive over and jumped battery and we drove car to their garage. Offered me ride home. They ordered and replaced battery later that same day. And offered to pick me back up. Sweet!
We had a great experience, Nick was very helpful accommodating us and added us to the schedule last minute, he finished the job as promised, we will definitely use them again for our automotive need.
Recommended by another repair shop because of their expertise and record with MERCEDES, I went to their website and was assured not only by their staff resumes and expertise, but with the ownership's mission statement. They were all exceptionally informative of the car's needed repairs and there were many which required special knowledge and training. They told me , which repairs could wait. I couldn't have been happier with their work, staff, honesty, service and fair price.
Cyril Spratt
I called from an appointment for an oil change for a BMW. Had an appointment available in three days for 8:30. Dropped off Car went and had breakfast in Weston center came back in an hour and the oil change was completed. Everyone was professional and courteous. Will definitely be going back.
Nice people, do good work, but there are cheaper places elsewhere for equal quality. They also charge a credit card fee and don't tell you verbally. They have signs posted. You're not looking for signs when you're stressed about your car getting fixed. Surcharges for credit cards are also illegal in Massachusetts. Won't be coming back, service patron beware.
I have been taking my car to Weston Automotive for a few years and couldn’t be happier with their services. Nick is always friendly and very professional! They are quick and reliable. I highly recommend them for your auto needs.
Knowledgeable BMW mechanics. Won’t upsell you unnecessary services/parts replacement that the Dealer try to push on you. I recently had a clean bill of health from them and went to dealer for a recall repair… after the “free inspection” I was presented with $7000 worth of “recommended safety repairs” marked in red by dealer! Declined them and brought car back to these guys… they advised, nothing needed. My car still operated well.
I have always had a good experience at Weston Automotive, ranging from the annual inspection sticker up to more substantial maintenance and repairs. Plus they will drop my car off at home when finished (although I am only a mile away)! Prices are not super cheap but are much less than the dealers for equivalent quality in my opinion!
We needed to repair a leaky trailer tire. We dropped it off, and by the next day, they called us to pick it up. They were upfront and told us they weren’t confident the patch would hold air, so they didn’t charge us for the repair. Their honesty and integrity were truly impressive. We’ll definitely be back for any future needs. Highly recommend!
Weston Automotive is now the only place I will be taking my car. I was trying to find a mechanic to look at my car before a weekend trip and they were very accommodating and fit me in last minute. They confirmed the issue found by the dealership as well as some other things that the dealership had missed. All communication was excellent and the work was done very efficiently and for a very reasonable cost. Pick up and drop off was easy and I had my car back quickly. Thanks so much for everything!
Stopped in with a giant screw in my tire on a busy 95-degree day. The techs were awesome and got me in and out in 10 minutes with a quick tire plug.
Inexpensive and I'm impressed with their honesty, positive attitude, and customer service. I was in a jam and they could have taken me for a ride pretty easily, but they were great.
Nick and the boys were very helpful. They were direct and honest but still considerate. They followed safety and covid protocols and maintained health conscious setups.
Very knowledgeable team and they do guide their customers in correct direction by providing necessary detail and laying out the pros and cons.
Sometimes you wish that a 6th star were possible. These guys saved me in the most complicated situation. In the middle of the pandemic, when I had nowhere to go to fix a tire as I was driving from Boston to New York, they waited for me when they were about to close, spent an hour fixing my problem (being very resourceful), and then sent me on my way free of charge. One doesn’t often find a place where they know what they are doing, go out of their way to find a solution, were extremely friendly, and did not take advantage of my desperate situation. These guys deserve all the business they can get. I mean it.
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