What clients say about Maynard Motors in Maynard Township (MA)
Extremely poor service. The front desk person was very rude and provided misleading information. It’s hard to trust a business when the first person you meet is unprofessional and dishonest. There are much better shops in the area that are honest and polite. I definitely do not recommend this place.
Great shop, always very professional, they do GREAT work and easy to communicate with. Today I had a leak in a tire, they saw it the same day I called, pulled a nail, patched it and charge me $30! Awesome experience!
These guys are not professionals run far away i only brought my trucks because it was close to my house. Brought it back tor a power steering leak after changing the pump over 5 times ended up changing the hose myself. Changed my engine and now oil pressure switch doesn't work. Changed evap core and now the accumulator leaks at the quick disconnect. I could go on and on but it is what it is again these guys are not professionals just hobbyists trying to run a businesses
AMAZING PEOPLE! I was stranded at the dog park -- my car wasn't even turning over and big dogs with me on a very warm day. AAA was very slow. A friend told me to call Maynard Motor. After a brief 1 minute discussion they guessed a diagnosis that my batter needed tightening, actually drove TO ME at the dog park, tightened it, it started, I followed him back to the shop where it was tightened more and they didn't even charge me!!! I am FOREVER going back there for ALL of my vehicle needs. Honest mechanics are so hard to find! :) <3 Thank you so much!
I brought my car in for a smell in the A/C, oil and transmission fluid changes, and an inspection sticker. They charged me for a replacement air cabin filter, A/C parts (recently replaced by another mechanic), fluid changes, and a light to pass the inspection—totaling $700.
A week later of no communication I call and they tell me its fixed. After a day, the smell persisted. I brought it back, and after a week of no communication I had to call again, they told me the only solution was to dismantle the entire dashboard at a cost of thousands, suggesting I "just spray Lysol into the vents." Frustrated, I took my car to "My Mechanic" in Ayer. They found that Maynard Motors had shoved an incorrect-sized air cabin filter into place (one I had ordered from Amazon), and fixed the smell quickly with the correct filter and a vent cleaning.
I also checked my engine oil—Maynard Motors claimed to have changed it, but it was still dirty. After two separate visits, my issues were unresolved. What I got for $700 was a light replacement and an incorrect air cabin filter I had already bought. All while the actual problem was misdiagnosed or ignored. I would not recommend this place to anyone.
Someone already mentioned integrity and $500 saved. I could have paid them $3000 for work that was needed but they advised to reconsider and that it was probably time to think about getting a new car for various reasons. Unbelievable integrity and a customer for life.
Went to get my car inspected and failed, no big deal it was a minor problem which is annoying but fixable. Came back the next day during inspection hours and they said they weren’t going to do it, came back AGAIN the day after on my lunch break and the “inspection machine is off”. Go literally anywhere else for inspections.
Their integrity saved me over $500. A shop that recently rotated my tires told me I needed new front brake pads and rotors. That I was down to only a few thousand miles of pad left.
My mechanic at Maynard Motors showed me upwards of nearly a centimeter of pad left, worth tens of thousands of miles with my EV. I'm very grateful he spoke up. I wonder how many other shops would have just gone ahead and taken the sale.
amazing place! highly recommend! they do not scam anyone ever. they are honest and do things right the first time. they take the customers concerns into account and ensure you get what you need. Whenever my car goes in and they find something unrelated that should be fixed soon they call and ask if i'd like it fixed that day or if i'd like to wait.
Brought car in for AC repair. Told them that there must be a leak, as it was charged less than 2 years prior. They returned the car charged and said there were no leaks found. 5 days later it was no longer blowing cold air. Brought it back to have inspected. Now a leak was located, but they cannot fix.
I’m no mechanic, but I have to think there’s a better option to find a leak than what they did.
I had tires put on at Maynard Motors today! They were so helpful during the process of finding my tires, getting them delivered and on my car! From start to finish was under 24 hours! Dave, Mark and Scott were amazing! Even giving me a ride home during the snow storm to try out my new tires!! They were beyond reasonable and have finally found my new shop!! I will be back soon- thank you for making my vehicle safer for my children & family!!!
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They are so nice and always explain everything to me in detail. They are reasonably priced and local which is important to me. I would definitely recommend Maynard Motors...
I started my day with a bit sad,because I had a flat tire on my way to work. Whenever there is something wrong with my car no matter it big or small, I will become so stressful. I did a bunchof Google search and tried to look for a good and legit auto repair shop. I decided to go with Maynard Motors.
I went to Maynard Motors after my long day of training and I was so grateful to found this place. They made my day. I would like to say thank you so much. If I could give them 5+I would. They are so nice and professional.
Very helpful staff! The man working there at the time made my first time renting a UHaul truck very easy. He instructed me on how to book the truck and then retrieved it for me. I also was able to do a walk through of the truck with him and we inspected it for any damages that had been missed after the last person had used it. It was a great experience overall
Even when theyre packed you get quick friendly service. Dont listen to the reviews of failed inspection stickers. There are cameras for that now. Its not like they have control over it. I failed for a plate last year.. quick stop to see my insurance agent.. went back with my receipt for a new plate, got a sticker right away.
At the suggestion of a local repair shop, I took my vehicle to Maynard Motors for MA inspection. Never had an issue, never failed. Car is 10 years old. Of course it was rejected. Why? Because the guy said one of the license plates was starting to fade and needs to be replaced. Failed the car under the "SAFETY TEST" for a slightly (and I mean.......SLIGHTLY) faded plate on the front of the car. What a joke. Sure you can get the plates replaced by mail, which will take 14-16 weeks while driving around with an out-of-date rejection sticker on the window. Or, I can blow off a half day's work to go into an RMV site to get new plates (not the same plate # mind you, totally new plates). I will NEVER go to this place for anything again. Completely ignorant decision to fail the vehicle for this joke of a reason, with no consideration at all for the time that I now need to spend to get it resolved. Can't wait to go back for my "passed" inspection sticker and let them know exactly how I feel. If you want to get treated with a little consideration and decency, don't bring your vehicle here.
Don't know much about the dealership side, but there service department is top notch, I get my cat inspected here still even though I don't live in the area anymore. They have fair prices and their mechanics are very knowledgeable and have always shot straight on what it's going to take and how much it's going to cost.
Fantastic Service. I too started with them after continual questions about the honesty of my Factory Dealer. I've NEVER had any question about their ability or their honesty (and I was careful after the dealer service ).
I have taken my car to Maynard Motors on several occasions in the past 3 years. The team is always friendly and does great work. They diagnose the problems and give options for the repair based on cost/longevity/etc.
In my most recent trip, I went in for a wheel bearing. They called with an estimate of $620 (parts, labor, tax) which was reasonable. They called later to say it was ready and that they were able to find a better price on the parts and the bill was $500. They could have easily kept the old price and made extra profit, but they passed along the savings.
Very honest folks at Maynard Motors. They have my business for the foreseeable future. They have never tried to sell me anything beyond what I went in for.
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