Wilson's Service Center in
Groton Township (MA)

Had car troubles down the street from the shop and chris was so wonderful and came to where I was and helped with my problem. Could not be more grateful

Needed a quick tire patch after a screw poked into it before my road trip. Showed up as a walk in on a Friday afternoon and got my tire patched in under 25 minutes for $30. Staff is friendly, office is small. Overall great service.

They were very attentive and friendly. I came for an inspection and it didn't even take 5 minutes. Thank you.

Fast and friendly. Had my inspection done. I highly recommend.

Went in to get my inspection sticker, super friendly, and incredibly fast, I was in an out in less than 15 minutes. Super knowledgeable with wonderful advice 10/10

Capable, honest, fair-priced. I've been a customer for years.

Always fits me in, great customer service, quick and thorough job. Will use again

I went there for an oil change. While they did complete the oil change, they also replaced the battery in my car without asking for my permission. They gave a vague explanation, saying they had to jump-start the car and that the battery was 4 years old. However, in the 4 years I've owned the car, I've never had to jump-start it. I was very upset by this. They should have contacted me before making such a decision. I do not appreciate that kind of service.

They are honest. I took my Nissan Sentra for transmission issue. They told me the story up front and possible outcomes of an expensive fix, which helped me to make the right decision.

Kind and wonderful staff. My car broke down in the Mill Run Plaza, and they were super awesome and helped get my car into shape. Everyone was lovely and patient with us, who are not car experts. I’d recommend them to anyone, they’re the good guys!

The service at Wilson’s is phenomenal. They are fair, friendly, and kind. I will not take our cars anywhere else.

Once again, I'm compelled to compliment Gary Wilson in Wilson's service center. Gary and his staff are always so helpful consistently go above and beyond. Thank you so much for everything you do.

2013 GMC Sierra steering suspension issues Called today, explained the issues. Told them it’s my only means of getting to work and their answer - bring it in now, today! No other place has that service !!!

Great auto shop. I've brought my vehicle to Wilson's for a few repair jobs (most recently for power steering rack replacement) and their work has been excellent.

Always friendly and helpful, I went there for a car inspection. They are always quick, even on the busiest days. They accomplish this task without trying to find additional expensive work for themselves. They are always busy servicing vehicles for their many loyal and satisfied clients. Honest and considerate without padding bills.

I recently took my son's vehicle in for an an oil change on a Saturday (knowing they closed at 2:00) before he went back to school the next day on Sunday. They called and said the truck needed some additional repairs which they were happy to do while they had the vehicle. But, I guess one of the parts they ordered failed, and they scrambled for hours to repair it and then replacing it again. They ended up working on my vehicle until 6:00 (4 hours past closing) because they knew my son was going back to school the next day. While the whole team there was fantastic, a special call out to Nicholas Dunsmoor who was exceptional and was totally committed to getting my truck finished. Great customer service.

Always great service at Wilson's from a 6 year customer with multiple cars and company van. They always answer the phone and have good follow-up. Whenever possible (almost always), they return the vehicle to my driveway! Never disappointed....all my service is available on a website that they use and it makes it easy at tax time for expenses.

Very positive experience with Wilson's. I needed an oil change and for them to look at rattling underneath my truck. I called and told them it was my only car, so I would be waiting for it until they finished up. They recommended I show up the next day right when they opened, which I did. They took it in almost right away and it was ready before I could finish my breakfast next door! Very fair pricing as well. I'll be going back to them in the future, as well.

Place was crowded with others doing inspections, but the work was done amazingly fast. Still, I will not come back. In fact, even though I got a rejection, after I get my vehicle repaired I plan on paying a second time elsewhere for a sticker just to not have to ever go here again (yes, I would legitimately rather pay twice than deal with a bully). I literally got yelled at a one-legged man for not being telepathic and knowing how to read frantic hand signals in a crowded parking lot. Guy points at his prosthetic and says "I'm not &%$#$#& walking to you." Place had raving recommendation by JSK in Pepperell and it is a real shame that someone is working directly against this positive endorsement to ruin it. I was going to just ignore the behavior and not write this because everyone is entitled to a bad day, but then I saw the careless job that was done with the new sticker just being thoughtlessly stuck on top of the remnants of the last sticker on my windshield. I'm sorry, is this your first time doing this? You don't have a method down pat yet with 30 or so inspections a day under your belt for god knows how many years? Or is it just that you didn't like me for some reason? In any case, I literally can't believe the sloppiness at this place.

Rude receptionist, no upfront communication regarding last service. $278 for oil change and tire rotation plus an additional service fee of $10.00 for using a debit card. Outrageous and disrespectful. Will not recommend

Took my 2006 Silverado there recently for a loud clunking noise in the front end, Jeff and his team diagnosed it correctly, replaced the needed parts and had me back on the road the same day. They are my "go to" repair shop for quality work, fair treatment and prices. I also have them do some work on my classic cars, and my wife's Buick, trust Gary, Jeff and their team to do the work right.

Best place to bring my car for complex service issues. I trust their expertise more than the dealers who seem to always want to up sell their services and recommend items that aren't always necessary. Priced reasonably, Gary and his team will always make sure the repairs are done right without adding unnecessary expenses.

I dropped my car off for filters and fluids to be changed and it took 3 weeks to get back! When I picked it up it made it 2 miles up the road and there was no compression in the gas pedal and the car rolled to a stop. I called and let them know something was wrong with the gas pedal and I needed a tow back. Only 2 miles away it took 30 minutes for one of there mechanics to show up with a can of gas. I told him I dont need gas I have 3/4 tank, which i also told them over the phone. He put it in anyway and nothing changed so he left. 30 minutes after that, 2 mechanics showed up and were able to get the gas cable Jimmy rigged enough to drive the car in first gear with the hood partially opened back to the shop. I waited another 3 weeks, so now we're at a month and a half and I get a call shes ready to go. I made it home only have clutch issues all the way there, which was only 10 miles away. I called them back to ask if they bled the clutches slave cylinder and was told they weren't sure. So I asked to bring it in for a bleed and was told the owner would call me back. That was over a week ago and still no call. Needless to say I hired another mechanic and will never use Wilson's again. I strongly advise anyone thinking about using them to run the opposite direction

Two other people I know agree with this statement. They are overpriced. In my experience and one other person's, they also don't fix the right problem. They simply tell you things must be replaced fully. This was either an uneducated answer or a lie. Then, they charge a lot of money for the repair. Perhaps some people shell out the money because they honestly don't pay any attention to the parts cost and the necessity for the type of repair. Maybe I'm missing something? I have been to Wilson's three times. I gave them two stars because I don't want to hurt their business with bad reviews, but I would like to 1 - save people's time and energy. If you're looking for a fair price and the right job to be done for your money, I personally would not tell you to go here. 2 - Maybe enlighten people at Wilson's about what 3 locals all noted independently about the way they have done business and charged people. All services were at least quoted within a day.

Great service pricing and very friendly. Knowledgeable mechanics, they do very good work. However, vehicles never ready when told they would be. Had to wait a few hours to a few days longer than told. But they did keep me informed and the pricing for mechanical work was extremely reasonable and did quality work

Great crew of folks here. They are fair, honest and go out of their way to take good care of their customers. Quality service! I always know my car is in good hands with them.

I’ve been coming here for awhile. My step father is friends with the owner so it was convenient, but I’ve always been pretty unhappy with their service over all.. but this really takes the cake.. The last time I brought my car (2013 Subaru Impreza) there, I was having what seemed to be a transmission issue. They took it for the day, and when I got it back they told me they took apart the throttle and cleaned it and it was all set. The issue continued, then worsened.. So I took it to Subaru. Come to find out that there were wires that run from the transmission to the cars computer that were cut, and then poorly soldered and taped back together with electrical tape. 😡 Also, there are known issues with my make and model’s transmission.. there is an extended warranty. I feel like the guys should have known about this and told me, they didn’t.. AND they didn’t tell me about the cut wires. AND my automatic starter was improperly installed by them as well, which also had to be fixed. In addition to the above mentioned issues, overall this place is flakey and poorly managed. It’s like they don’t communicate, no one knows which way is up.. and they always have my car for way longer than expected. I’m not even going to contact them about the issues because I know they’ll just brush me off, so I’m sharing this instead. They clearly don’t care about their customers. The place is just a disgrace, do yourself a favor and avoid it.