Take your car here! I've been coming here ever since I moved to Cambridge and every time I bring my car in I get straight facts, Beyond excellent service, and my car obviously comes back better than when I brought it in but sometimes it feels like it's brand new all over again and my car is 20 years old! They have helped me out and many binds I hope the day my car kicks it the gang will be ready to help me bring my baby back to life! #scionislife
This shop owner charged me $105 for state inspection! On September 29th I took my Dodge Caravan to this shop for state inspection. It failed the inspection as OBD is not ready for the test. The vehicle got a new battery a couple of hours before the inspection and this battery replacement caused this OBD failure. However, the shop owner intentionally hide this information from me. He did not tell me that the vehicle failed inspection and he did not give me a printout of the inspection results. Based on my prior experience, by default I assume that the inspection passed. Four months later on January 29th 2026, I got a police ticket and stated that my vehicle inspection failed. I was shocked and noticed that the sticker had a black R on it. I googled and became aware that “R” means rejection. I found the inspection report online which clearly indicated that OBD failed inspection. On January 30th I took my vehicle back to the shop for inspection again. This time the OBD worked well and passed emission inspection, however, the rear driver side tire failed inspection. The shop owner charged me $35 2nd time for this inspection and told me that I do not need to pay inspection fee again if I fix this problem in 60 days. On February 10th I took my vehicle back to the shop for the 3rd inspection and it passed without any issue. However, the shop owner charged me $35 again for the 3rd inspection and his excuse is that my vehicle failed inspection on Sept 29th 2025 and I did not bring it back for inspection within 60 days. Now I realize that this is a scam and the shop owner intentionally hide the 1st inspection failure result so I have to come back to the shop and pay him inspection fees. The shop owner’s attitude is outrageously arrogant and brutal and he refused to acknowledge that this is his scam to gouge more money from customers. I hope I can give this shop a “-5” star if possible. Stay away from this despicable, unconscionable, greedy and crooked repair shop!
One of my tires got bumped and completely lost air. I drove over and they helped me change the tire. I found them very helpful and kind. They also checked the overall condition of my car, which I really appreciated.
With car repair businesses, I’m never quite sure what to expect when it comes to pricing, so I’m including my receipt here for reference for others. Overall, they are nice people and provide good service. I would recommend them.
If i could write no stars. I would. Came here only for a safety inspection coming from a terrible night shift at work and felt like an ambush of scam artists that pressured me to change all my tires and brake pads which i felt like was a hard sell from the dealer. My car is a cx5 2022 41k mileage and just had a changed oil 3 months ago and the owner mentioned that my brake was severely worn out and i must changed it along with my tires. Please for the love of God avoid this shop at all costs! No dept measurement of tires whatsoever which is like a standard practice for these kind of service!
I was going to go honda shop but it was closed then that was the closest shop that i found. I just needed to loosen trunk lashes with screw driver for now as a solution and it took 2 mins then they tried to charge me for $65… They said do not open trunk as a solution or change it completely. I saw people kept calling this place a scam and i see why
Toyota Highlander 2005, Charged me for alignment but couldn’t fix it bc i had to change rear arms first, i changed them in another shop and then i was told to to pay full price again to redo unfinished alignment
Best place I've ever been to for all my car repairs....friendly, fast , reliable, reasonably priced. Clean bathroom and nice seating......thank you....
They do an amazing job! The team keeps you fully informed by sending pictures and personally showing you what’s wrong with your car and what needs to be fixed. They’re honest about what repairs are urgent and what can wait. The customer service is excellent everyone is super friendly and professional. We’ve worked with them on multiple jobs and have never been disappointed. The quality of work, quick turnaround times, and fair pricing make them our go-to shop every time!
Who is Andrew? You're incorrect these guys just don't play games because that's how they have to run business when there is a high traffic of trouble makers from the city passing by. I got a great deal. And dude helped me when my car broke down after hours and I was stranded. Bob is a master mechanic and alignment technician. I saw a big Volkswagen SUV getting the entire engine swapped. This is a full service station. If you want good service, be polite. If you want cheaper price, bring your own parts but understand they can only guarantee the service if you buy the parts through them like any other shop. you will get dealer quality service here for a fraction of the price
I had an extremely disappointing and frustrating experience with this company. They initially quoted me $3,000 to repair the exhaust manifold on my truck, which was already quite high, but I agreed and authorized the work.
Not long after, they called again saying the ball joint also needed replacement, adding $1,100 to the total. I approved that as well. Then they called a third time claiming the truck needed a turbo clamp and another gasket, which cost me another $420. The total bill ended up being $4,520, though they “generously” offered a $20 discount to make it $4,500.
After paying the full amount over the phone, they confirmed the payment was processed and even gave my driver a receipt, but then refused to release the truck, insisting that I personally come in to “sign for the transaction.” If that was required, they should have told me before accepting my payment. The entire reason I paid over the phone was because I couldn’t get there in person.
As a result, my driver had to leave the truck behind and take an Uber home — costing me even more time and money.
I have attached a screenshot below showing the $4,500 payment that was made, yet they still refused to release my truck.
The staff were rude, unprofessional, and completely unreasonable. I truly believe this company takes advantage of customers with surprise charges and dishonest practices.
⭐ I’m only leaving a one-star review because that’s the lowest option available. If I could give them -5 stars, I absolutely would.
Do yourself a favor and stay far away from this place.
DO NOT COME HERE these guys will 100% try to pull a fast one on you. I came here for a small check up and keep trying to add stuff one. THEN they tell you that you need it done otherwise you can’t drive your car out of the shop which is absurd!!
I decided to post this review because even after a year, the negative experience I had here still bothers me—and I think it may help others.
My first visit was excellent. They fixed my muffler system quickly and at a fair price.
Unfortunately, my second visit was very different. I brought my car in over a long weekend to have the parking brake repaired. They also told me my regular brakes needed replacement, which I agreed to. When I picked up the car a few days later, I immediately noticed that 75 miles had been added to my odometer and gas was missing. I called and was told I would get a call back, but never did. When I followed up the next day, I was told that the repair required “multiple test rides” and that this was the reason it had been driven 75 miles. Of course- testing brakes does NOT require 75 miles of driving. I felt talked down to, dismissed, taken advantage of, and never received an acknowledgment or apology.
Despite that, I went back a third time out of necessity. I was quoted a specific labor price, but when I picked up the car, the labor charge had mysteriously increased by $100. To their credit, they corrected it immediately when I brought it up—but I have a hard time believing it was an honest mistake.
Needless to say, I will not be going back there as they have lost my trust.
Bad customer service and no knowledge of hybrid vehicles. I went in with an electrical issue, but they did nothing to solve the problem because they lack experience with hybrids. Despite being referred by my insurance company for a diagnostic, they charged me $95 without providing any real solution. Not recommended at all—especially if you own a hybrid.
Worst place to get your car fixed. They overcharged me for everything, including labor. They wanted $295 just for labor on an automatic transmission fluid change, and on top of that, charged $150 just to check what’s wrong with the car. Do not go there. THEY WILL OVERCHARGE YOU FOR EVERYTHING
My bulbs were working fine until I went there for oil change and suddenly one bulb goes bad, happened it twice(2 different cars) , definitely sure that they are the ones making it go bad to make more money. Stay away from this dishonest shop.
Super kind, took me in for an inspection and oil change an hour before close and put two guys on the job to get me out of there faster without me even asking. However I asked them to fix my brakes which were squeaking and they chalked it up to salt on my undercarriage and never fixed the squeaking, but charged me for the labor of rotating my tires without diagnosing. Went next door to Honda and spent $900 to have the rotor and brake pads replaced, which actually did solve the problem 6 months later.
Very knowledgeable team, fair pricing, quality/durable service, always leave with a well running car and a good experience. Replaced rotors, pads, exhaust part, engine stabilizer, and more. Tough work. Thank you Eli and team at Abe's Auto.
I came in on a Saturday night with concerns about my car and it was ready to go by noon on Monday with several parts replaced. They showed me what was going on and honored the first quote. I am impressed by their willingness to talk through the problem showing you on your car and suggest other repairs with reasons. Reasonable costs
This was honestly one of the worst experiences I’ve had with any mechanic shop. The staff here seems to only treat you decently if you nod your head and ask no questions. The moment you try to understand what’s being done to your vehicle or ask for clarification, the attitude completely changes.
There’s also a particularly rude guy with glasses who stands near the front of the garage — very dismissive and unprofessional. His tone and behavior made the whole visit feel uncomfortable. If you care about respectful service and transparency, I would strongly recommend going elsewhere. This place does not seem to value customers who want clear communication or fair treatment.
Incredible service! I don’t know much about cars and they actually brought me out to the floor to show me what was wrong. I only asked for an oil change and they fixed a bunch of other stuff for me as well. It was very fast and the employees are very friendly. Prices reasonable too compared to other Boston area shops I’ve been to. Will definitely be back!
This is the kind of attitude you feel every time you're here—serious about their work and truly caring about every job they take on. They’re not just working hard—they’re working smarter and better than you'd expect.
I came in to change my tires (based on advice from another garage), but Eli and Naem here took a proper look and told me the real issue wasn’t the tires at all—which would’ve cost me at least $1000 for mid-range ones. Turns out, the shaking problem was actually due to a control arm issue. Totally different kind of problem!
So instead of wasting $1000 on the wrong fix, I spent less than $285—and left not just with my car fixed, but with some new friends too.
I had extensive work done on a vintage Dodge van based motor home. In total I spent over $15,000. The van had a consistent vibration and I suggested that the motor mounts be replaced. They told me that they couldn’t find the mounts. I checked and easily found the mounts which I bought and bought to them for installation. It took much longer than it should have and by closing time they still were not done. They finally got it done but as I drove away, the vibration was so bad that I couldn’t drive it safely. I returned immediately and when they put the van back on the lift it was obvious that engine was not straight in the chassis. I ended up having to supervise the re installation myself. These guys don’t have a clue about how to properly do repairs. I will never go back there and recommend that no one else use them also.
The response from Abe’s is total BS. They told me that they could not get the mounts for my van. I sourced them in a matter of minutes and they installed them improperly. Parts for old Dodge vans are generally quite available. They produced more vans than any other manufacturer during those years and there are a remarkable number of them still running. I wouldn’t even consider having them do anything for me. Not even an oil change.
I have long neglected my 2013 Honda Fit with only 8000 miles but owner Elie performed necessary maintenance and needed repairs and my car is brand new!!! Elie was very professional and carefully explained all needed work before making the repairs so there were no surprises. He even called the next day for follow up. The waiting area is very clean with a TV. I plan to make them my go to for car maintenance and repairs
I’ve been Gustavo’s customer for 5 years. Now he works here, I took my car for inspection and fixing dent. He’s always patient with my questions, and always answers or shows the damage clearly and kindly. He listens my needs and safety including financial concerns, and that always helps me to prioritize what needs to be fixed right away or what can wait. He also never forces anything and tells me when things are unnecessarily. That’s why I trust him. I live little far now so I tried few different repair shops near my house to get the estimate for dent, and one said $1500 and another one said $3500. I didn’t know who to trust anymore and they didn’t take their time to explain it to me either. So I ended up taking my car to Gustavo and it was definitely worth it. He explained everything clearly, and he fixed it so well and so quickly. The price was more reasonable than other shops too. I really recommend contacting him especially if you don’t have much knowledge about cars and don’t know who to go to. Everyone else at this shop also has been nice to me and glad I got my car fixed there.
I would like to say your Amazing team, with very experienced staff who get the job done with great attitude towards customers and clients. Thank you all for amazing work each visit for the past year or so, as you can see we drive cars that require getting experienced hands on them only if you need your car to be fixed and taking care of you can definitely trust this team. I would like to express my sincere gratitude to your exceptional team, comprising highly experienced professionals who consistently deliver exceptional service with a positive attitude towards customers and clients.
Thank you all for your outstanding work during each visit over the past year. As you can see, we drive vehicles that require specialized expertise, ensuring that our car receives the utmost care and attention. You can always trust this team to provide the best possible service.
Absolute nightmare inspection experience. I BEG you not to come here. Something in my heart said not to come here and I truly thought I was going to the Mobil. They told me I would be getting an R sticker because when my windshield wipers wipe there is a streak when it is first activated (which complete drives and is clean in 4 seconds). That how I knew they were planning to try to lie and deceit me trying to convince me that there was issues with my car that were not real. I am sick and disgusted and I beg you not to come. I’ve lived in MA for 30 years and my mechanic evaluated my car last week saying it was good to go. terrible people. STAY AWAY. They’ll lie on the inspection report. I hope the $35 was worth it!! Please don’t ever come here no matter how desperate you are. They are dishonest thieves.
I recently had my Ram 1500 repaired at Abe’s Complete Auto Service, and I couldn't be more pleased with the results. After I brought it to an initial mechanic, he told me my car was totaled, but George and Eli reassured me and got my car fixed in less than a week! From start to finish, the experience was seamless and professional. The staff was incredibly knowledgeable, taking the time to explain the repair process and answer all my questions. The quality of the work was outstanding—my car looks as good as new! The shop's attention to detail and commitment to customer satisfaction were evident throughout the entire process. I also appreciated their transparent pricing and the way they kept me updated on the progress. If you’re looking for a reliable and trustworthy auto body shop, I highly recommend Abe’s Complete Auto Service. Their excellent service and high-quality workmanship make them stand out in the industry. I will definitely return for any future needs!
I have always been coming to Eli’s shop for years! Since my mother first came and then me following along side. Eli and his team have done nothing but fix any damages or services that need to be done for my car! I love the team and all the effort and work they put in. I highly recommend if you need ANY work done come on down! The vibe is amazing! I suggest all my friends and family to come to Eli and the team before going anywhere else! And the results are beyond your expectations. Forever will be a loyal customer! And this will FOREVER be my shop.
3 days before Christmas some stupid person rear ended my car and I thought to myself why me! What am I going to do mind you just got my car didn’t even have it for 2 weeks! Brought it right to Eli and the team! And boom! Brand new like it was NEVER hit I was already expecting a great wonderful job but it was more than I expected it is literally PERFECT! And got my back in what I feel was a more reasonable time then I thought it felt like I brought it in and got it back the next day(not literally haha) that’s just how I feel. I missed my car soooo much! Again if you need services for your car, any damages fixing, and or kind service and some laughs Eli and his team are your guys!
I've been bringing my car to Abe's Auto for over 4yrs and I won't be returning.
My engine started making a clacking noise, so I brought it to Abe's. The diagnosis was that the pistons needed to be replaced and the quote was $1,600. I decided to go ahead with the repair, but when I received my car back the noise was still there. I was told to give it two weeks and drive over 600 miles. They charged me $1,300 as “they did not need to go as deep in the engine.” Low and behold, time and miles went by, and the sound not only remained but grew worse. During this time, I also discovered that the bolts holding the front grill to my car that were removed to access the engine for the piston work were never replaced leaving the grill capable of flying off (see photos). Further, I also paid for an oil change as part of the piston repair and the change oil light was never reset, which was mildly annoying. After a few weeks, I dropped my car off again to have the clacking noise looked at and they apologized for the for the missing bolts and the oil light… fine. I then received a call 24hrs later where they told me it was my lucky day as they fixed my car, but nearly had to “condemn the engine” in the process. I’m still not entirely sure what they meant by such, but the new diagnosis was that the rockers needed to be replaced, which cost an additional $900 on top of the $1,300 I had already paid. I never gave them permission to go ahead with the rocker replacement so was robbed of any choice in that and was upset how the new total went way over the original $1,600 quote. They offered to have me pay half of the $900, which still left me paying $150 over the original quote… annoying but ultimately fine.
The last nail in the coffin came when I went to pick up my car and mentioned my disappointment with the whole repair process to the guy behind the front desk (George?). He was immensely rude and dismissively told me to call if I had a complaint. I asked if talking to him right there in-person was not adequate enough and he just shoved the bill in front of me. What a joke of an interaction after giving you 4yrs of my business. The owner of the garage came up afterwards to apologize for the interaction and said I could go to one of his other garages so that I would not have to interact with George again (interesting solution) and offered me a $200 credit for future repairs. We shook hands, and I returned home to only discover that my car was making a quieter but still distinct clacking noise and my change oil light was still on…. What a waste of time and money.
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