Shawsheen Sunoco Service Center in
Andover Township (MA)

Asked for an estimate for service work. They gave me an estimate and charged me $200 for it! Never said anything about that when I asked for the estimate.

I have been going to Sunoco since we moved here 29 years ago. It has changed ownership but that hasn’t changed the ability to take care of my car. Dan always makes sure everything gets done if the car has a problem and explains everything that has been done. I like Sunoco and I will continue to go there for my car needs.

I had a tire that was slowly leaking. I needed it fixed as soon as possible. I brought it into the Sunoco on Main St. They got me in that afternoon! Very happy with the service.

I was having trouble maintaining air pressure in two of my tires. The folks at Andover Sunoco diagnosed the problem, replaced some parts and got me safely back on the road. Several days later the tire pressure is fine in the two tires. Very professional, prompt service, and reasonably priced.

Very nice and high skilled people. Great work all the time. Highly recommend.

My car broke down at Merrimack College Sunday night and I was lucky enough to be towed to Shawsheen Sunoco. While no one wants to spend $$ on car repair- it stings less when the service is exceptional. Dan was professional, reasonably priced and polite and had me back up and running next day. The kids working the night I picked it up were so kind and personable. I was so impressed I called the next day to thank everyone and to tell Dan that his operation is first rate- so good I’d drive an hour again for them to work on my vehicle. Thanks again!!!

Just had our BMW repaired and are very satisfied with the service we received. We would highly recommend them as they are very professional and take pride in their work..

They were great. Diagnosed, explained and fixed the issue. My car runs so much better. I will definitely continue to use them.

The people working here are so nice, polite, direct. They are really customer focused. They work hard to get people in and out for their inspections or oil changes. Highly recommend!

I was so impressed, we showed up on a saturday morning with a Flat Tire and of course needed a special Tire that had to be ordered, Dan secured my Vehicle and first thing on Monday they ordered the Tire and I was off and running by Monday afternoon. Very Kind and helpful

We came in for an inspection and our vehicle was falling apart we were afraid we’d need to drive on a rejected sticker, but they were able to get us up and passing in under 2 hours. These guys are honest compassionate and hard working. We’ll be coming back.

I had a flat and no spare, I was completely at their mercy and then something amazing happened! They were professional, kind and didn’t take advantage of me! Imagine that?! They gave me great service and a great price and I would recommend them to ANYONE

So, I am not sure how many of these reviews are legitimate and how many are just paid for, but I literally live up the hill from this shop on High St. In the past, I have used their services and they would call and discuss pricing with you, before making a repair. I dropped my car off for a TPMS sensor replacement. Mind you, I have a TMPS reactivation tool and knew exactly that it was my right rear tire that had the faulty sensor in it. This is a job in which you: break the seal on the tire, unscrew the old sensor, screw back in the new sensor, and re-inflate the tire, then you used the reactivation tool to "train" the tires back to the system. My expectation was that I would drop my truck off (I had made an appointment the week before) and that it would take about an hour and be about $100. TMPS sensors (even FORD parts) are only $35. I was charged $80. The labor cost was $108 for what I just described, something that takes about a half hour with the right lift and tools. They kept my car for three hours. This repair literally cost double what it was supposed too and took twice as long as it should have. There is always an "Andover Tax" as we call it our house. Vendors charge more when you live in this town because they all suffer from the delusion that everyone in town is super rich and we are literally too stupid to look up the price of parts on the internet. This was shocking. I miss Steve. I won't be back.

I took my car in for an oil change, and it was discovered that I had a belt that was fraying. I am very grateful that they were able to find a problem and fix it for me. Shawsheen Sunoco is a great service station and I would highly recommend it. The people are very knowledgeable and friendly.

Excellent discussion with Dan about the service my Honda 2012 needed. Car service completed on time, and I am confident the Sunoco team will keep my car in 'good shape' ...doing what needs to be done on a regular basis. Joan Johnson

When the dealership told me I needed thousands in repairs, Shawsheen told me my car was fine. I'll definitely be a returning customer because integrity goes a long way.

I’m a frequent customer with all of our cars. They are always so accommodating and the communication is great. I gravitate towards great customer service. That’s why I’m a return customer time and again. Thank you.

These guys are the best! My hybrid RAV4 had a mystery hybrid malfunction but they got to the root of the issue and had me back on the road! They are patient with nervous car owners who call too much, lol. Highly recommend.

The team at Shawsheen Sunoco are super. They have serviced our cars for twenty years. They are extremely trustworthy and always have the customer's interests first.

I was in a jam when my alternator died 2 days before Thanksgiving. Dan at Shawsheen Sunoco told me he could get the work in despite a busy workload. I had it towed in that night, and by 4:30 Wednesday the work was done. The cost was what he quoted. Good price on the alternator. I'll be going back.

My car was towed there Monday night for a nail in the tire. By 9 am I had a call that it was fixed. The men that work there are nice and communicative! And they are fair priced! I will definitely go there for future service!

My flat tire was repaired swiftly and well at a very good price. The service here is extremely courteous and prompt. No wonder they're so busy!

This ia a full-serve-only gas station. The attendants are friendly and usually they will wash your windows as well. If you pull to the north end of the lot, they have a FREE air hose. I haven't seen one of those in years, and it is great! They do maintenance or inspection work, too, but I haven't done that with them.

Great customer service! Got a flat tire here. In the rain. And the friendly man working there brought out the shop jack, instead of our rinky dink Jack we had out. Then put on our donut in the matter of 2 minutes. Highly recommend!

"I went in to have my vehicle inspected only to have the mechanic return telling me I had "MAJOR" problems. The car failed due to an exhaust leak and the e-brakes inability to hold at 1500 RPM." The SAME EXACT thing just happened to me. He also failed me for safety because he claimed i had no seatbelts in the backseat of my car. I DO. They were just tucked into the seats- he could have easily pulled them out! All Emissions completely passed. He also wrote my headlights were an issue because they weren't polished. The car is a 2002! I can see completely fine at night with the headlights. The owner was extremely nice and we chatted for a bit. The mechanic who inspected my car is unbelievable. Don't waste your time or money with getting an inspection here.

I take my car here for inspections, they do a really good job. They seem to treat all the customers really nice, and don't take them for extra $$$ from what I have seen. FYI I do most of my own repairs on my 4 family cars so I can't judge their ability in that department except by what I see in the waiting area and by talking to customers.

I have been going to Shawsheen Sunoco for over twenty years for service. I do most of my auto maintenance myself, but when I am in need of a repair I can't handle I go to Shawsheen Sunoco. I have had Electronics diagnostics and repairs, chassis, exhaust and wheel alignments, tire mounting and balancing done here with fair pricing and professional service every single time. There is also a warranty with the repairs. They have done repairs on all of my family's cars also without a complaint. They are always careful with my cars.