The Boat Guy, Inc. in
Cataumet (MA)

I bought my pontoon from THE BOAT GUY about 12 years ago and they have serviced it ever since. I have had no problems at all with the boat or engine because of their expertise in keeping it in good shape. I highly recommend them.

On time when you said a new engine would be ready. Very nice work. I'd rate it 5 plus stars. Nice work. Now if the weather would cooperate

These guys don’t know how to use a compression tester or they lied to me. I brought my Honda 30 to this place after having it not run well. This is my first boat motor and the whole experience has been overwhelming. I figured a Honda dealer would be reliable and honest so I trusted then with my business. After nearly 2 weeks they told me the motor has low compression in the bottom cylinder and that it will never work correctly. Every step of the way they tried to sell me a new motor. Very expensive and I really did not want to buy a new motor. I brought it to another boat yard and told them my experience. The other yard said Boat Guy probably did not even test it and that it’s likely a carburetor issue. I had the motor compression tested again at this other yard and all my cylinders tested with same numbers. It’s an awful thing to lie to your customers so I really hope your techs just don’t know how compression testers work. Enjoy my 230 dollars for nothing.

The Boat Guy is where we bought our 24’ Tidewater 5 yrs ago. In the late Spring they generally put it back in the water and it feels like a new boat each year.

Your web site didn't work so I wrote a check for the amount and that seemed OK. In general I was satisfied with your work but it took a long time.

We looked for an outboard motor replacement for the same day. The Boat Guy Team found one in stock, prepped it, and got us up and running again in 4 hours as promised complete with thorough walk thru of operation. Great can-do team!

I've used The Boat Guy for five years for our motorboat maintenance and storage, and have found them to be very responsive, professional, knowledgeable, and reasonably priced. I purchased the boat through them as well. They bring a "can do" attitude to the job and no project seems too small for them to take on. I plan to continue to use them for as long as I own a boat in Falmouth.

We have been customers of The Boat Guy for several years. The team there provides consistently attentive and helpful service in sales and repair throughout the year.

Absolutely phenomenal service here, Robert fixed a stuck valve in a carbureter within about two minutes after I and several other guys struggled all weekend with it. I highly recommend them for all repairs, you will not be disappointed. If I could give ten stars I would.

My experience in the last 2 years has been very positive. Staff friendly, helpful, professional. Prices....well not sure how they compare but it is expensive, as anyone who owns a boat knows. I feel that the suggestions for work to be done is not them trying to "pad the bill".

I visited The Boat Guy to pick up a Yamaha Wabash RT, which I had ordered online. The service was excellent. Steve spent a great deal of time with me, going over its features, completing the warranty registration and helping me load it into my minivan. He couldn't have done more!

I Highly recommend The Boat Guy. I recently needed service on the water and The Boat Guy was able to send a service tech / mechanic the next day. Robert met me at the local town dock right on time and diagnosed the issue. He couldn't have been more helpful. Its rare to get service that fast when they have to come to you.

The team at The Boat Guy do a fantastic job! They respond quickly to keep your boat on the water in season and they make sure your boat is serviced properly in the off season.

Been doing business with The Boat Guy since 2007 always excellent sales and service . Purchased a new Durafish 16 side console with Honda 40hp motor and trailer last spring everything operated excellent . Sips gas , surprised how dry it is and handles in Buzzards Bay and much faster than my old Key Largo . Rob did such a great job setting up my new boat . You will never regret doing business with The Boat Guy .

The transaction from beginning to end was flawless. The Boat Guy team went above and beyond, to make sure that my re power was a successful experience and it was. It’s not often when we are lucky to find professionals that we can trust so when you’re in the market for a boat, motor, service, or power equipment, there’s no reason to look anywhere else. Thanks Boat Guy!!!

Andy and his team are the best in the business. They have cared for my 2005 Regulator as if it were their own. It still looks and runs like a new boat, thanks to The Boat Guy. I have and would continue to recommend The Boat Guy to friends and family. Regards, Rich M.

So bummed out about this shop. $683 later....I have a variety of concerns and will probably not have my boat worked on there anymore due to their excessive upcharges on a simple, annual "winterization" on a little 18ft. Edgewater. This didn't even include power washing! $473 in labor--charged me for two hours @ $235/hour??? $$65 for "tech labor" what is that? (136.97 parts....$29 sand paper/paint??? $26 gear lube??? I think I bought the whole container) I tried to review the bill and get specific and it didn't happen. Tried to discuss with the "manager" Bob..."sorry, not on -site". No trust for these guys...up-charges cuz' they can get away with it. Very disappointed and now broke paying out of pocket. If you're rich and want to get bamboozled God Bless Ya! Us normal people with small, basic maintenance are getting snookered by mechanics like "The Boat Guy"--makes my stomach ache to think about paying this much money to these guys. Cash or check Only.... by the way....be prepared to spend a lot of money here for even simple stuff.

These guys are the best, real people, honest, dependable, first class all around. They have taken care of my 25 Grady for almost 10 years. I've used them for a complete repower and all routine service. I wouldn't go anywhere else. 2023 update... So...after my Grady was totaled in an accident (while being towed on land) I decided to buy a new Tidewater from the Boat guy. I was initially looking for a newer used Grady or Regulator but found I could buy a new Tidewater for the same price. I am absolutely ecstatic with this boat. I bought the "sharkskin" dark blue hull 256 LFX. As a professional mariner and charter captain, I have owned several boats and this so far my favorite! it is a beast! Beautiful lines and well appointed, she is fast, stable and handles like a dream. I get so many compliments on this boat! Tidewater is a quality boat and super value. They really have produced a boat worthy of proud ownership! Again, the customer service and sales experience was typical of the Boat Guy...unmatched. I still wouldn't go anywhere else.

These guys are the best ! I had them do a full re-build on my Lund Alaskan 18 - they replaced the deck, engine, trailer, wiring - basically a new boat. No one else even returned my call on this project. I seriously cannot say enough about the enthusiasm that they took in bringing this sweetheart back to life. I am a customer for life now !

Just had my boat (Tidewater 232LXF) recommissioned by The Boat Guy in Cataumet- they did plugs, filters, checked all systems on my Yamaha 250 and the boat is running great. In addition, their new mechanic ( sorry I forgot his name) got on board the boat with me to go over every question I had from the previous season. Excellent service by Mark and his team.

The Boat Guy repowered my 247 Grady with a Honda IST250. These guys are fantastic when it comes to customer service. Middle of boating season, pandemic shipping delays, everyone is struggling to-get parts, Mark and his team secures a new motor and installs it all within the promised timeframe. We could not be happier with the end result and can now enjoy the piece of mind of a day on the Bay. Mark and Robert thank you for standing behind your word and the first class installation and education on the new motor. To top it all off the professional cleaning and attention to detail after all the motor work was done made a 20 year hull look like new. Looking forward to years of annual maintenance with The Boat Guy.

We just had a re-power completed by The Boat Guy. They installed a Honda 250. Andy and Mark answered all of our questions. They were informative and responsive. The Boat was relaunched ahead of schedule. We couldn't be more pleased.

I moved to The Boat Guy several years ago for service, and storage of my 24' Whaler and am VERY happy I did. They are professional, they communicate, and they genuinely care about getting me back in the water when something comes up, and have taken wonderful care of my boat. Frankly it looks and runs better than it has in years. I re-powered this past year, and a key consideration in picking the engine brand was ensuring they would service it- so I bought a Honda from them. I cannot recommend The Boat Guy, and their team any higher.

My husband and I purchased our first boat from The Boat Guy this summer 2020. We custom ordered a 2021 Tidewater 210 CC Adventure. Tidewater’s anticipated completion date of the boat was accurate and we received the boat right on schedule. The boat is everything we could have wanted - we are very happy with it!! Being first time boat owners we had many questions throughout the process - Andy, Mark and Jess were there to answer all of them. We will be bringing our boat there for service/maintenance as well. Overall, our experience with The Boat Guy has been amazing - we look forward to doing business with them for years to come.

Very Professional, easy to work with and great service! I gave them 5 stars because it's impossible to give them 14. Will definitely do business here again! I needed a power washer, needed it quick and wanted to get it from someone local. I emailed their sales department - sales@theboatguyinc.com - and got a prompt response. The next day I had a beautiful new Greenworks Power Washer. I was able to tell them basically what I wanted and they had a perfect solution. They inquired if I needed anything else and now they're servicing my lawnmower for me! Talk about one stop shopping! They do a great job!

My family's boat was winterized for at least five seasons and had many, many repairs done. The money spend on fixing the engine far exceeded the original cost, and the work done was very poor. I have since taken the engine to another mechanic and his first words were "This engine looks like it's 50 years old" (It's a Honda from the early 2000s). We lost countless summer months including two WHOLE seasons due to engine issues that only received Band-Aid solutions. My family should have avoided TheBoatGuy many years ago. Highly recommended to avoid this place.

I would highly recommend the Boat Guy for your power equipment needs. They would prefer a check or cash for payment but do accept credit cards. The labor rates for equipment repairs is not 120.00 per hour like another review states. The rate is reasonable for the service provided . You get what you pay for . Quick turnaround and knowledgeable staff and great communication on the status of the repair. I can say from dealing with other places that service the Stihl equipment I waited two to four weeks for repairs and horrible communication. I rely on my equipment to make a living and will always deal with the Boat Guy when possible. Very pleased with the service and the staff.