My truck was stuck in the mud near a home off of a long driveway in Brandywine on 2/14/26 and I had no way of getting my truck out. After exhausting other measures that I could think of (I’m just a girl lol), I called and I was able to get prompt assistance. I believe his name was Sam (I called him my hero) he came out and got my truck back on the road and was extremely helpful. Definitely saved the day!!
Dontay was congenial and professional - I trusted that my vehicle would get towed with care to the correct location. He sent photo confirmation after drop-off, five-star service all the way.
Got 21st Towing thru my insurance, and Dontay ended up being the driver. He was helpful, stayed on the phone to make sure he had the right car and location. Picked up and dropped off in about 30 mins! Great service.
Dontay was prompt, very knowledgeable, professional and courteous. In this weather it was a pleasure to have such a caring person. If I ever need a tow in the future I will surly call on you guys! I will also recommend this business for tows. Thank you much
This company is great. Dontay was incredible! My car was stuck in hard snow/ice due to the snow that took place a week and a half ago. I couldn’t shovel it out. He came and went above and beyond to help me get my car out. God bless him! I will be using this company again.
Dontae was on time, professional, helpful and courteous. He exercised care of my safety , his safety and the safety of my vehicle. I will definitely use them again.
It's not often that I would think to leave a review for a tow truck. But the service that Dontay provided was exemplary. He was extremely professional, timely, and courteous. Though I truly hope that I never need to call him again, if I do, I would not hesitate! Lol
Dontay was my tow truck operator and he was extremely helpful. Top notch service and I would absolutely recommend his service to anyone else in need of a tow.
Victoria. Can you share this on their website. Google. I don’t have a goigle acct to do it myself. Remember you deleted my account. Thank you
Dontay. This is the mother of Victoria you assist with getting her car out today. I want to share my survey response on the service you provided.
Definitely will keep you in mind when addition service is needed. Thanks a lot.
BREAK……….FYSA
Dontae was very professional and attentive to my needs. Although the service conditions were challenging, he handled the situation with ease and remained calm, kind, and professional throughout. He assisted both my daughter and me as we navigated the icy ground—truly a gentleman.
I believe Dontae consistently delivers excellent customer service and is deserving of recognition. I highly recommend a raise.
21st Towing showed up as part of my insurance roadside assistance program. Dontay was attentive, professional and he arrived earlier than the estimated arrival time. He also sent me an image of my car when it arrived at the dealership. Thank you and I would recommend this service.
Great tow company. My car needed to be picked up from the shop less than an hour before they closed. Dontay was able to get the car on time and get it delivered earlier than expected. Great guy and great service!
Picked my Range Rover up, I had a very professional driver/agent Dontay. He set proper expectations and did exactly what he informed me, he would do. It was like clockwork. Great job!!
Was nervous about my car not running and had to have it towed. The driver Dontay heard it in my voice on the phone and assured me that my vehicle would be fine. He called me twice letting me know my car was in great hands. The Manager also called me as well to let me know that his driver was reliable.
Had a truck issue this morning and Dontay was a ROCKSTAR. Prompt, and clearly very skilled, and friendly to boot. He got my truck to the dealer right on time. Appreciate Dontay in a huge way!!
Dontay and Justin were SO helpful and professional. I am so appreciative. Dontay stayed in constant communication in regards to my vehicle’s pickup and drop off. He also shared photos assuring me the vehicle was dropped of at the designated location. I will definitely keep this company in mind for any future needs.
Dontay rescued me in College Park! I had locked my keys in my car; he came an hour sooner than roadside assistance said, and called me to work with me on exact location. I was driving home within a half hour of asking for help. He was also lovely to work with on this. Thanks for your help Dontay!!
Thank you to Dontay, he helped me tow my lowered car and did everything possible to make sure no possible damages were made to the car and amazing customer service.
Brother Dontay did a great job in navigating an awkward angle to get my car on his truck bed for the tow. He also was very personable by asking how I was doing, shaking my hand, and opening the door on his truck for me to get in for the ride to the mechanic. Very professional, excellent work!
Dontay did an excellent job. He was quick and took great care of my truck. I will definitely use this company again especially if Dontay is the driver.
Jason was quick and efficient with his services. I had a different tow truck company cancel due to not having the right truck for my needs however Jason pulled up within 10 minutes and had me squared away with no issue. Would definitely recommend their services!
Dontay was very personable driver. Took care of my vehicle and made sure everything was good before taking my vehicle. Will definitely use their service again.
I had 21 Towing take my 2022 Accord to the dealership. They sent out Dontay, who was very professional and took care of my Baby, like it was his. He explained everything and kept me up to date about the vehicles trip to the dealership. He sent me pics of the vehicle being delivered at the dealership. Excellent service.
I have used tow companies before and 21st was the best by far. Dontay arrived at the agreed time and he took great care in handling my vehicle. We arrived at the dealership and he was able to carefully put the suv in the spot designated by the service representative. We shook hands and I told Dontay that I will definitely use them whenever me or any family member needs a tow. Thank you sir for all your help, I appreciate it!
Dontay of 21st Towing provided excellent customer service. He picked up our vehicle timely. He was very polite. He handled our vehicle professionally. I would utilize their service again and would highly recommend their company to everyone.
This is a great company. I booked through my insurance and they got to me fairly quickly. Dontay was amazing. He was extremely nice and knowledgeable and definitely went the extra mile. He ensured I was safe and got my car where it needed to be. I would absolutely recommend this company!
Dontay was fantastic. He really made, what could be a terrible situation, one that I felt safe throughout. Great communication, very professional, and above all else, was focused on keeping me (as the customer) safe throughout the towing experience. Cannot recommend more highly!
Appreciate the tow truck service, Mr. Dontay was walking forward/backward, around obstacles and laying on floor for a while to figure out how to lift up my stuck car from the curbside. He also called assistance to discuss and to make sure to reduce further damage on my car. I 100% recommend
Very quick response time from 21st Towing, waited less than 5 minutes. Great service by Dontay, very professional and made sure the job was done right. Very clean tow truck and great customer service on the ride back. Couldn’t have asked for a better experience .
Awesome customer service from start to finish. My driver, Dontay, kept in constant contact for smooth arrival. He is a pro! Made it all look so easy. A kind and professional man. I will recommend to all who need this service. Thanks for making my chaos bearable!!
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