Chestertown Auto Plus Marine in
Chestertown (MD)

They did a great job on my Chevy 2018 Cruze fixed my engine problems up in one day and great customer service and even offered a ride home -Vince Friedman

Several times (emergency repairs), Chestertown Goodyear has worked my vehicles into their busy schedule, it's nice to know companies like them still exist. They get all of our family vehicles for repairs.

Eric is amazing at Chestertown auto plus marine. He has helped my wife and I get my wife car running great again. He understands and will work with you to get any problem solved. Big shoutout to Eric I’m forever thankful to be able to take my car to him and I know the car is safe and is worked on by professionals that won’t bullshit you. Eric you deserve the biggest raise buddy. Keep it up man.

I have been a customer of Chestertown Goodyear since 2022, and I can't say enough great things about their staff and the service they provide! I just recently took my Honda in for a routine oil change/tire rotation, they found that not only did I needed a tire rotation and oil change, but I also needed new brakes, and my front axle had to be replaced. This was extremely unexpected, and they were more than accommodating to ensure that I would have transportation to and from my vehicle as they have a ride share service. Within the same week, I had a tail light that needed to be replaced, and they were more than accommodating to fit me in at the last minute to have this replaced. They truly care about their customers and community!

I’ve been to Chestertown Auto Plus Marine now twice this summer. The first time was to purchase 4 new tires. I thought it was a convenient place as I’d gone there with a previous vehicle and they were able to help me out with valet services. I went back the second time this summer because of the wonderful treatment they gave me when I bought my tires. The free tire rotation is an added incentive for buying my tires there.

Excellent response. Staff responded rapidly to my call for help when my car would not start. Car had an electrical problem that was fixed and at a reasonable cost. Very helpful and accommodating. I have been using their services for years .

I am a disabled older lady and have always been treated fairly and with the utmost respect by all employees. Always willing to work out any issues from car trouble to payments . A wonderful local merchant that takes care of the community.I give a 5 star rating, absolutely.

Took my car for an electrical issue with my radiator cooling fan. Next thing I know I get a call that I owe them $1300 for replacing my water pump. Never gave me an estimate, never even asked permission to do the extra work. The gentleman I talked to at the store was immediately rude and unwilling to work anything out with me so I can get to and from to work. This place is an absolute joke and definitely don’t recommend taking your car here.

Yes, Yes, Yes - Go there, not a problem, great guys. I was traveling through got a nail in the tire they fixed that and did an oil change and some filters. Skeeter and Possum behind the counter are A OK ! ! !

Have been having tire pressure issues and the staff at Chester town Auto Plus have been so helpful and understanding. The great service has caused me to take all my vehicles needs to them Very friendly and explains the issues to you, never rushed to get you out the door. Great Local Business. Highly recommend them to you.

The owner is one of the most disrespectful people I’ve ever known. He actually cussed out customers and has been known to disrespect customers mommas when mad enough. He cusses out employees even with young children over hearing. He also cussed and calls his employees wives nasty names that are very offensive in general to females. I wouldn’t go here for anything. It’s not worth it. Spend your money somewhere you are respected.

I took my car to this place they balanced my Tires. They charge me over of a $100. And my car still vibrate after. So I remove all the tires of my car for checking. One the tire has a ball and a flat spot. How they Balance my tire with the ball in it. That's very unprofessional.

Went to Goodyear for oil change and tire rotation. Very nice staff, prompt service(about an hour), and satisfied with service. Prices have increased but unfortunately that's everywhere! Would recommend as they have always been great in helping my son and I whenever we called with a problem! Also, appointment was quick!

WORST EVER!!!! Took for a transmission and they had my car for a month!!!!!! No exaggerations. One full month for something that should’ve taken a week max. Customer service sucked-I had to contact them every time even though they had my car for a month. No apologies or discounts. I don’t know anyone that’s ever had work done to thru car and had to wait a month for something that wasn’t body damage. Very inconsiderate considering I have a full time job to go to so that I can even afford to pay their bill. Felt like my car was never a priority even though my money is as green as everyone else’s. STAY AWAY!!!!!

Charged for brakes and rotors that had just been replaced by them recently after going in for just an oil change. When I found previous receipt and asked for a refund because clearly I did not need those things, owner refused to speak with me and told his employee to refuse. Not the first time their up-sell was erroneous… never going back

Wouldn't bring my peddle bike to this place let alone my car or truck. I've taken two vehicle here for state inspection and have had brake hoses flipped on me to the point where I had barely any brakes on my drive home and have had wheel studs stripped to the point of no return. Stay away from this place they will laugh at you as they take your money and have no intention on fixing the items they broke or messed with. I am an (A) certified technician and have been working on anything with a motor for over 10 years now and was a state inspector for NY for 3 years so I know exactly what shape my vehicles are in before I ever hand anyone the keys and twice now both my vehicles have been broken or messed with in some way that will make them not pass Maryland state inspection and I have now confronted the manager about this and he laughed in my face and said "I don't know what to tell yah buddy" and laughed in my face. Will be contacting BBB on this place and based off the reviews and stories from locals I'm not the only one who has horrer stories of this shop... But let this be a fair warning to you. STAY STAY STAY AWAY From this shop.

Great customer service. Phil and his crew and stand up people. I would highly recommend anyone to there shop. Honesty is hard to come by when dealing with mechanics, but look no further. Good local shop ran by local people, just making sure everyone is traveling down the road in a safe car is there concern. Check them out and I promise you won't need to check out another shop after working with Phil.

They changed a tire for me when I got a flat and called AAA. But other than being relatively fast, this was not a great experience for me. The man who picked me up awkwardly noted, "We are conservative here and want to keep it that way." Mind you -- we were not talking about politics or elections or civics or anything related!! As a person of color in an unfamiliar rural setting in which there are few minorities, this actually made me feel VERY uncomfortable and unsafe. Like, did this man think I was there to 'invade' his town with my liberal 'agenda?' It was so overtly hostile! I have never had anyone speak to me like that when I was the customer. Honestly, while I was friendly with the rest of the staff, I tried to get out of there as soon as possible. That, and the fact that absolutely no one was wearing a mask inside the shop gave me more incentive to keep it pushing. Probably won't be going back to this shop anytime soon.

Literally the worst place to go for any vehicle service. Myself and my family have done business with Ctown Auto Plus Marine for a number of years, each time leaving increasingly dissatisfied with the services "completed" by them. We have gone to this shop for several alignments, only returning because this is the only shop nearby with weekend availability. For each alignment service we go in agreeing to the $130 given price only to get a call back some half hour-hour later stating that our "casters are out really bad" and that they would have to charge an additional 2 hours of labor. This has occurred on every single car we have brought in. VWs, Fords, BMWs, no matter, every vehicle is so out of alignment that it requires an additional 2 hours of labor on top of the labor included in the original price. I dropped another vehicle off to them this morning only to get the same song and dance. This time I was not having it, picked up my vehicle after denying the service only to be charged $50 for an "alignment check." Will never get my business again and hopefully no other business from anyone else in the future. Of all the businesses we see go under in our area it is a real disappointment that Ctown Auto Plus Marine isn't one of them. 0 Stars.

I took my car to get tint removed from my car windows. When my car was finished it still had glue all over the windows and my back window was cracked. I took my car back for the glue removal and the window. The 2nd time I got my car back the some of the glue was removed but it still had a lot in some places. When I got in my car I than noticed a piece from my vent on the passenger side was broken. The staff was nice but that does not excuse the fact that my car wasn't properly fixed and taken care of while at their shop.

Handled the issue we were having with our Camrys front air dam, finished the service with an oil change and tire rotation. After we left, we noticed a slight issue with our wheel wells, we called Phil, and he had us come right back to handle the issue free of charge in a very timely fashion. Loved our experience. Big thanks to Brian and Phil!

Good value on tires and simple maintenance like oil changes. NOT a place to trust other than simple routine maintenance and do not take any vehicle there over 10 years old. Clean waiting room, friendly staff & high prices (except tires).

outstanding service on this past Saturday for my daughter's car. DC tire store could not diagnose the slow leak but these guys did! friendly and super helpful service. i will be back again!

Not going there anymore, the mechanics there tamper with your car. They cut my radiator during a routine check up. My friend and I decided to do the work ourselves and there were metal shavings and a clean cut when we removed it. I was told that my radiator had a crack and needed to be repaired. Smh cant trust anybody.

The manager here is a crook! About a year ago, my father had a flat, and had my brother pick him up and they took the flat tire here, and had a new tire put on the rim with no problems... Then a couple of weeks later, I brought the family mini van in to get a second new tire! And to have the two tires placed in the front... The head Mechanic brought me in the back to make sure what tire they were replacing, and what tires were suppose to be rotated to where! He had a inexperienced helper, that he was directing to do things, having to explain in detail what and how he wanted things done! After waiting for a long time in their little waiting area, (while waiting I heard a argument between the manager and a customer who was complaining because his bill was hundreds more than they quoted him) The manager called me over to tell me that when the (inexperienced) helper removed one of the tires... He had broken a sensor! And informed me that I would have to pay a extra $120 dollars for the sensor, as well as the labor to fix it! Which made my bill for ONE TIRE change from $80-$90... To OVER $200! I was OUTRAGED! The Head Mechanic acted ashamed about the whole issue! My Father (who is a senior citizen) got on the phone with the manager to plead our case. But it didn't help! They basically told us, THIS IS WHAT YOU HAVE TO PAY, TO GET YOUR VEHICLE BACK! I will NEVER use this place for ANYTHING, anymore! Since then, I've heard multiple stories about how this place has done similar things to others! I don't understand how they're still in business? The Head Mechanic seemed knowledgeable!? But the manager is nothing more than a Con Man who will hold your Vehicle HOSTAGE, until you pay whatever he has overcharged you! Ridiculous... STAY AWAY!

They charged me $280 for an alignment and told me it was because of a special adjustment, and acted very shady about the reasoning behind their pricing. Got the same alignment on the same car for $60 elsewhere, and I watched the mechanic make that 'special adjustment' which is all of 4 nuts right on top and easy to access.

I called and asked for a price for an oil change, and time length to have it accomplished. It took twice as long (I was there for an hour and 45 minutes) despite having an appointment and being early for it! They also charged me an additional fee for 5W 20 which they said was non-conventional. Save your time and money, go to Jiffy-lube and for the same price get your carpets cleaned.