Was looking for a auto part but all I could find was auto repair might have been me if it was should have been easier to find a part at a auto parts store 🤔
Dude came out to my car to talk me through a minor fix. Sold me the part at a fair price and sent me on my way...thought of the service ad I passed two chain store Auto parts. Spend Local!
Beware! Had a wheel fall off after a tire rotation nearly causing a accident. Called the next day and manger was somewhat apologetic. He told me owner would call very shortly; which he never did. Customer service is not their forte.
Always have knowledgeable staff and a wide array of parts. If there is ever a part that they do not have in stock at the shop, they usually can get it by the next day. Friendly and helpful as well! My go to auto parts store!
Today I went to the "national chain" first in search of full Euro motor oil. At the chain the price was $9.49 a quart. I passed. I came here instead and found what I needed for $5.99 a quart. This remains my go-to place for auto supplies.
I can say I like the mechanics! They do good work on cars and the customer service in the parts department is excellent. Now, when it comes to the customer service in the service department I am appalled. I am writing this review as I sit in the waiting room listening and watching how the gentleman at the counter speaks to people and to his co workers. It's insane. No one deserves to be spoken to like that. If anyone has any information on a supervisor I can speak to I would appreciate it.
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