They're really good at selling you brand new new equipment. They do that real quick if you need help or anything fixed.They really don't seem to care. Good at taking money, but not much else. My $2800 arians snow blower that i bought from them, I had had for a year broke in the middle of last winter in a very mild snow, and it took them six months to fix it. And give it back all that was wrong Was the drive wheels rubber came off. Every time I called and said I need it back, they kind of giggled, and I said, how stupid can you be?It's not funny. Got it back in June. I stood there told the service guy what I thought, he gave this cute little giggle and shrugged his shoulders. Go anywhere else. Don't put up with the service counter guys bs if you do!
Mullinix is an amazing business and has amazing values! The family is wonderful and the customer service is impeccable! They are the best place to go if you're looking for farming equipment or looking to get anything fixed. Fast and easy going!
We have bought many different types of equipment, including tractors, Kawasaki, mules, and other farm implements. Always been happy with the products and service.
Instead of going to Mullinix, go to your local zoo and tell the primate exhibit what you need for a lawn mower. Please read the review below for details.
Very incompetent. Friday, Mar.29, 2024 I ordered 3 parts: washers, bearings and an axel for an Ariens Mower. The guy told me they'd call when the parts arrived on Tuesday, April 2, 2024.
Thursday, April 4, 2024, I called the store to see if the parts had been ordered. The guy on the phone said they haven't came in and retook my entire order with a name and phone number.
Friday, April 5, 2024 I received a phone call stating the order of my washers, bearings and belt had arrived. I stated I didn't order a belt and they said, "Oh sorry, we did get the proper part in. Your order is ready."
Saturday, April 6, 2024, I called the shop one more time to make sure 100% my order was correct and ready for pick up. The guy on the phone said "Your order hasn't arrived." After correcting him about the phone call I received the day before, his response turned into, "Oh yeah, it's here. What's the lawn mower model again?" After telling him a 3rd time, he pretended to be hard at work punching computer keys. I told the guy to not worry about the order, I'll spend my money somewhere else.
Great service. Mike answered all my questions and helped me select the right Gravely ZT mower. Reasonable price and looking forward to being a long-term customer.
Stop by to get info and prices on a utility tractors...waiting for over 30 mins and no one ever came out as promised...two people at the service counter, wow. Horrible customer service.
Very nice experience working with Mike and Mark. Prices were competitive. They are busy and difficult to get a hold of at times. Overall, I will continue to do business with them.
I've purchased my Gravely 472 and Troy-bilt tiller from them and have asked Mike many questions regarding the products he sells. I couldn't be happier with their service and willingness to help. I'll definitely be buying from them in the future. Maybe someday I'll pull the trigger on a Massey tractor.
Great shop, Mark was willing to stay 30 minutes after closing time to explain all the differences of the machines available. Not a salesman approach at all, wanted to help me pick out what was right for my needs. Even went out in the rain to look at the Gravely mowers, over 30 different Gravely mowers on site. Cannot wait to finalize the deal.
Friendly and honest people! I just purchased a used peace of equipment for my property and couldn't be happier! Fair prices, great service and HONEST!!!! CAN'T FIND TOO MANY PLACES THAT YOU CAN SAY THAT ABOUT ANYMORE! Thank you Mike...
Website
