My favorite car shop hands down. I will come here every time even if there is a wait for appointments specifically because they are very friendly and know exactly what they are doing. I’ve been going here for years and will continue to for as long as they are in business. This is also a family business which I love a lot because it just feels like they are all a team and I truly trust them with my vehicles.
I needed 2 tires replaced on a set of my well out of production beloved wheels. I already know some commercial tire shop would have marked my wheels all up. The folks here have done two motorcycle inspections for me so I called em up and dropped them off with a couple new tires to throw on. They did a great job and after putting them on and going for a drive. They're balanced and ride smooth as glass. They did a great job here and for a very fair price. Hard to find these days.
Great service, easy to work with, quick response. I find Complete Auto Repair to be honest and easy to work with. I’ve brought in cars that had some neglected maintenance, they talked me through what was necessary, what could be deferred, and what was causing issues now or in the future. They are just easy to work with and take care of your car without trying to upsell you. I’m a repeat customer and will continue to be.
This is a hole-in-the-wall repair service. They have exceptional ability and honesty. These are people you can trust. The job will be done right. I've been getting repair and servicing for over ten years. They've never let me down
From CARS I've bought tires, and batteries. Whenever my aging vehicle needed parts they hunted until they found a manufacturer new component.
They're a delight to deal with. They listen carefully, and explain any issues clearly.
I just love all these people here. They make sure my car is safe and do amazing auto repairs. They r very honest, humble people. I am so glad I found an auto shop that doesn't rip me off.
I have been coming here for many years.
They r a family run business and treat me like family.
Thank u guys and Kristin, u r terrific people.
Becky kiebler.
I highly rate this auto shop beyond numbers..
They are just as helpful as the reviews say, today I had the engine fault light on and went to two repair shops and they made me an appointment to go next week because I didn't have a car so I couldn't wait that long, I went straight here and checked the oil for me without waiting, it turned out that the oil was burned out, he also helped me fill the oil for free, this is the first time I have met such a nice person, thank you. Highly recommended
Our family have been customers of Complete Auto Repair for over ten years. This is a family-run shop that truly understands the importance of treating every customer like part of the family. It’s refreshing to find a business where you can feel both valued and taken care of in such a genuine way. Mike, Kristen, Nick, Ryan and the rest of the employees are passionate about what they do and they’re committed to providing high-quality repairs without the hassle or upselling you might encounter at other repair shops.
Recently we took our 2014 Dodge Durango in for 100,000 scheduled maintenance and another repair. The team took the time to thoroughly explain what was going on with my car, pointing out exactly what needed attention and offering reasonable options for repair. The repairs were completed on time, and my car runs like new again. It’s not just the work they do that’s impressive—it's the personalized care they give to each customer.
If you're looking for a place that combines expert knowledge, friendly faces, and honest service, Complete Auto Repair is the place to go.
We have been taking our vehicles to CARS for the last 10 years or so after being recommended by a close friend of ours. We trust these folks to do excellent work quickly, and they recommend only what is absolutely required/necessary. Great mechanics and the owners are awesome too! I can't recommend CARS enough.
If you are ever having trouble with a vehicle, be it Car, Truck, Motorcyle, come see them. Literally, cannot give them enough praise! Best shop I have ever had the pleasure of dealing with. Mike, Kristen, Nick, Ryan and the rest of the crew are top notch. Honest, no nonsense service. Wouldn’t trust my vehicles anywhere else.
Nick was great! I went to get a second opinion on work I needed done on my car since my dealership tends to overcharge. He helped answer all my questions and gave me honest feedback on what is or isn’t necessary maintenance on my vehicle. The work that they did was efficient and affordable. I will definitely be coming to them again when needing work done on my car :)
I took my vehicle to two other repair shops, including the dealer, and no one could solve the non start issue I was having. Not only did they find the cause quickly, but the price was very reasonable. Highly recommended!!
The Conways are always very fair and provide the best service around! I have taken numerous vehicles to them over the years and have never left disappointed.
A true 10/10 recommendation!
Very professional and best in bel air Md even in harford county. Our vehicles are coming to them for last 4 years and no complaint. Great customer experience and amazing people
I won’t take my car anywhere else. Fantastic service, great prices, and excellent customer service. Nick always makes sure I understand what’s going on with my vehicle. Extremely trustworthy mechanics and business.
By far my favorite people I've ever done business with, I've brought multiple of my vehicles here and have had been taken care of super well, they are thoughtful and thorough with everything they do.
I came here due to a referral for a motorcycle safety inspection. These guys were able to get me taken care of without an appointment due to inclement weather on its way. They had me in and out of there in 20 minutes tops. I highly recommend them as they place customer service first and foremost.
Absolutely the best shop I have ever been to. Mike and Nick took care of me today and I left the shop as an informed customer. Every question and concern was addressed in a friendly and timely manner. Mike actually took the time to show me how to do some maintenance on my own to keep my rig running smooth. Unbelievable service backed by the highest standards and ethics I may have ever saw at an auto shop. Thanks guys and I will see you the next time I need anything for my family's vehicles.
I was so impressed with this place. They were so nice never tried to upsell me anything and recommended an automotive place nearby for some work instead of saying they could do it themselves. I've been getting oil changes all kinds of places for years my car is 14 years old and no one has ever pulled the glove box out to change a cabin filter that I didn't even know was behind it. It was black but still no pressure I did have them replace it though. I highly recommend this place. Does seem to be a little bit pricier but it's worth it to leave there feeling like someone was truly just trying to help you and not rip you off. I wish them well on their venture into Maryland. This is the only location so far but I bet they'll pop up like 7-Elevens if they all operate like this one does.
I recently went to Take 5 for my oil change. Same location, but a totally different experience. Under new management. Was greeted by the staff and never had to exit my vehicle. They were very knowledgeable, informative and professional. I was impressed. Definitely got my business and an excellent rating.
My first visit and I’m a member for life. Staff so friendly and helpful. Enjoyed the experience of sitting in my vehicle. While chatting with a staff member. Lots of great deals on oil changes and they do window wipes too. I highly recommended checking them out for you next oil change. No appointment necessary just drive up.
They had my leaking tire patched in 20 minutes for a very reasonable price. I’ve also had my motorcycle and trailer inspected here with a no hassle experience. They are very respectful and treat their customers like family. It’s a good local family owned repair shop that I trust and would recommend.
Got a motorcycle inspection done here. Called beforehand and got an appointment that day. Inspection was done in about a half hour at a lower price than I've found anywhere else near Bel Air. The inspection was thorough and fair. Nick at the front desk was helpful and willing to answer my questions, and the rest of the staff I interacted with were also very professional.
Will definitely be coming back for inspections and my car's maintenance.
For years, they helped me through pretty much every car situation you could possibly think of. From tracking down the most necessary repair items needed for a used car in great need of maintenance to advising me on what to look for in a vehicle’s history when it was time to replace my car.
Not to mention the great work they did through all the repairs my car needed through some rough seasons and an incident with a certain four-legged creature that likes to cross the backroads.
They set the standard for what a trusted auto repair shop should be, and although I live far away from them now, I know what to look for every time I visit a shop.
Great service, very responsive, and great prices. I needed a lot of work done on my car after realizing I should stop trusting my family when they say they can "fix it for cheaper." I had an oil leak that I had been dealing with for 2 years and also covered up other issues it had like a leak it my coolant line(close save). They fixed everything for me and I haven't had an issue since. I will be going to this shop from now on. Quality work is worth the price.
We absolutely love CARS! Both my husband and I have been coming here for years concerning our minor and major car repairs. We are never disappointed in the quality of workmanship. Their prices are competitive, too. We have had several car emergencies in the past. They managed to fit us in and repaired the car(s) as quickly as possible. Thank you so much for being honest and for caring about your customers, too.
These guys are AWESOME. I found out about this shop from reading reviews and I hope my review echos for others who want a great experience and fair price for fixing your vehicle. Ryan and team fixed my truck with no issues. Kristin was great getting me scheduled and very customer focused. Do yourself a favor and take your vehicle here, they will get my business from now on.
Dec 06, 2018
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