I recently took my Subaru Forester to Airpark for a tune-up and oil change, and I couldn't be more satisfied with the service I received. They went above and beyond my expectations. The staff were friendly and knowledgeable, taking the time to explain everything they were doing and why it was necessary. Not only did they perform the tune-up and oil change efficiently, but they also recharged my air conditioner, which made a noticeable difference in my driving comfort. Shout out to Wilson for keeping me up to date! What really impressed me was the attention to detail. They vacuumed the floors of my car, leaving it cleaner than when I brought it in. This level of care and consideration is rare to find. The pricing was fair, and I felt confident that I was getting good value for the quality of service provided. I highly recommend Airpark for anyone looking for reliable and thorough auto repair services. I'll definitely be returning for any future maintenance needs.

Tabitha Robinson

06/29/2024 02:45:31

These guys are the real deal. They are honest about what work your car needs *and* doesn't need. I've visited them on two occasions since I moved to the neighborhood -- the first time, I thought I only needed an oil change, but they discovered my tires were dry-rotting and replaced them within my budget and also within a single day. The second time, I was concerned about a small noise and they took me seriously, checked it out, determined it was nothing that would affect the car in any significant way, and sent me home with well wishes and no attempt to sell anything unnecessary, not even an oil change. I'm impressed, and I'll be coming back here for my car maintenance and repairs in the future. Highly recommend.

Rachel Whitehead

04/23/2024 17:12:31

The Airpark Auto Team is the best! Leo and Wilson were highly personable and communicative. I needed a water pump replacement and my valves cleaned. Wilson let me know that they were going above and beyond to get the valves cleaned when the first method they tried didn't work to their liking. This is a team that cares and is willing to communicate as much. This level of service is incredible, and is the reason I will bring my car back for my future needs. If you want outstanding results from a qualified team that stands behind their work, visit Airpark Towing & Auto Repair today!

Adeyemi Ojumu

03/29/2024 19:49:46

I would recommend Airpark Towing & Auto Repair to anyone and everyone . Cool Auto Shop with a positive atmosphere with very noligable and honest service. Airpark is the only place I take my vehicle in for repairs with a used car warranty, and they deal with the warranty people. Wison and Clarence are extremely great with customers, no matter how upset you are. You can't rush quality people. J.B

John j Brooks jr

04/25/2024 21:36:47

Ramon at air park towing is truly a class act. Incredibly patient, knowledgeable, and empathetic.

sarah

07/26/2024 00:06:52

I lost my keys, my car was parked in a terrible spot BUT they were able to get it out which was fantastic. I called and got an immediate answer, got a great price, person who got the car was kind, professional, and courteous. They answered all of my (dumb) questions with no ounce of judgement. I overall great service, will recommend to all family, friends, and colleagues.

Kasonde Chisaka

02/19/2022 15:33:54

This was a friendly team that was an absolute joy to work with. Having your vehicle towed can be a very stressful endeavor, but this team took nearly all of the stress out of the experience and took excellent care of our classic 1965 VW Bus. The team went an hour in each direction to pickup and drop-off our bus for our wedding and handled the whole thing with expertise. I know who I am calling the next time I am in a pinch or need a job done right! Thank you all!

Nathan Fisher

11/07/2019 19:06:58

Talk about great customer service. Called them after someone attempted to steal my car. All I was looking for was a towing service. The person who answered was super friendly and let me know they offer body shop service as well. I didn't feel any pressure but genuine care and concern. I took the guy up on the offer and had my car towed to them instead. Don't regret my decision one bit. I was given an ETA of 20 to 30 min, but the tow came in 10 min. I wasn't ready, but the tow driver was patient and let me take everything out of my car and was very friendly. Not what you'd expect from a tow truck driver. Everyone I have dealt with has been super professional and courteous. These people know customer service.

Richard Chavez

09/12/2023 03:39:36

Best customer service skills! I had my 3 year old son with me and Wes let him help with the tire change. He was so friendly and professional. I would definitely give Wes a 10 star review!

Angela Williams

07/11/2022 14:35:30

This is the best tow company in the county. They are very friendly, accommodating, and fair pricing. We use them for our fleet, and they have been nothing but great. A huge plus is that they always show up with a flatbed! I highly recommend this company. We haven't used their repair services, but we would happily do so in the future.

Brittany Horn

08/10/2023 21:57:45

Jose was super polite, and friendly! He kindly waited for me to retrieve all of the items I needed out of my vehicle! Nicest tow truck driver I have ever met. Oh, and did I mention they said it would take an hour for them to arrive and they actually arrived in 10-15 min !! Outstanding business! Would definitely use them again if necessary.

Tiffany Thomas

11/12/2022 17:26:18

•Friendly Service •Good Prices •Low Car Friendly Great Towing Company! I first called to get a quote and was expecting the typical unfriendly short answers I usually get when I’m in need of a tow, but it was quite the opposite. The dispatcher was very friendly and answered all of my questions about loading my (lowered) car. The tow truck driver (Shawn I think) contacted me shortly after I hun up with the main office to let me know he was on his way. The driver arrived quickly, took his time loading my car and was very friendly on the ride back to my house. It’s rare to have such a pleasant experience when dealing with a towing company, I highly recommend these guys. - Thanks again Airpark! You’ll be my first call next time I need a tow!

Jason Vogel

09/30/2017 15:32:22

Exceptional customer service! I have quite a story too long to write but they are professional and easy to work with. I am so grateful to Marcello and the crew at Airpark Auto Repair

Lavonia Huff

11/01/2023 20:39:41

Exceptional customer service!

Carlos Ponce

03/23/2024 00:26:24

Lou, Wilson & Team were amazing! They were extremely communicative and helpful with answering any questions I had. They want to assist you in what you need! I highly recommend!!

Kayla

01/11/2024 02:19:43

My teenage daughter was rear ended (other persons fault), damage to back bumper. Airpark Auto did an awesome job, able to fix that area and another one, car looks like I just drove it off the lot. Really impressed with their work. Hope to never need them again, but will go back if needed.

Patrick Shuster

08/16/2023 09:50:04

Airpark Towing & Auto Repair was highly recommended by some folks on the Montgomer County Government Facebook page, and I had nothing to lose. The Subaru dealership was going to charge me about $850 per axle for brakes, and that doesn't even touch labor and whatever else they would inevitibly find. The folks at Airpark actually looked at my brakes to see if I needed new ones and determined I did. They even took the time to teach my why they choose the kinds of brakes they do (Subarus vs Fords and other cars all need different brake types) and still found a good price on parts. All the parts were in stock, too. They were very, very fast and polite. I didn't need an appointment. They gave me a quote for less than half the dealership was trying to shove onto me, and they were honest about my air filter (which the dealership was supposed to replace and charged me for the last time I was there! What the heck!) The price at Airpark was good for both my air filter and for a rear wiper blade. I know why everyone was raving about this place on social media. They're awesome! We will definitely be entrusting any future repairs to these great folks :D Thanks so much! I am so glad I came across them!

Barbara F

09/30/2023 22:19:41

Wes rescued me in less than 15 minutes of me placing the call asking for help. I had ran out of gas and he allowed me to keep me and my family safe by getting us up and running and off the road and stellar time. Wes was also very kind and reassuring, a breath of fresh air. I will definitely be using his services in the future and I'm very grateful for all of his help yesterday.

Natalie Ramirez

12/20/2022 23:22:45

David was delayed by 10-15 minutes but he kept me informed of his progress and ETA. He was very polite, friendly and professional. Getting your car towed is stressful, but he made me feel comfortable that my car was in good hands.

Bakul Chibber

12/27/2022 12:14:57

My overall experience was great. Jesus was very nice! He was able to communicate properly and he got to me with no problem and I didn’t have to wait too long either. He kept me calm with our conversation especially during such a stressful time. So thank you Jesus!

Gigi

06/07/2022 21:48:18

Best place to go for any type of car service. I’ve been coming since they were the one shop off Airpark. My car wasn’t starting and they were the tow service my roadside service called. I haven’t gone to anyone else since. They are always professional and honest. They have never tried to make me do work that isn’t needed. They provide full detail of the quote before work and have never gone over the quote or came back saying more work needs to be done. I always feel comfortable bringing my car here whether it’s for routine maintenance or something bigger. I’m very happy for their business and that it continues to grow which is a testament for how they treat their customers on a daily basis.

CHRISTINE ALCOBA

11/19/2022 17:44:29

The worst most unprofessional company ...avoid like the plague

Johannes Nicolaus

09/16/2024 00:03:53

They came much faster than I expected!!! The guy was extremely friendly and professional, he got my battery going in no time. He was great! Awesome... best roadside service I have ever...ever received!!! 10 STARS!

K-Yvette Smith

03/29/2022 21:52:26

Amazing- called and they said they would be there in 1/2 hour. Driver called a moment later said he would be there in 10. He got there- had my car open in less then 5 min. Super nice driver! Geico Ins- so it was free with my policy!!

Christine Tench

07/28/2022 20:35:15

My car failed on the highway and Julio came threw to move it safely back home. Thanks

J A

04/08/2024 13:50:48

The service man (mechanic) arrived. He performed the job perfectly. The mechanic is very polite and patient. I was attending an event at the hotel and didn't hear my phone calling and the mechanic was patient enough and waited. He is a good business man very professional and a perfect asset to the company if this is not his own company. He did his job as if he owns the business.

Million Mekonnen

05/19/2022 18:23:47

Despite an original estimated wait of over an hour, they actually arrived relatively quickly. The driver was friendly, helpful and changed my tire in a short amount of time.

Lily Dagdag

08/02/2022 01:20:02

Thought the car’s electrical system had gone haywire & car wouldn’t start. Tow truck driver assured me it was probably a battery issue. He gave the battery a jump & it started just fine. He advised me to go next day to Auto Zone, get a new one & they would install it. He was right on all counts. He was nice, smart & efficient. Wish I had got his name.

Brenda McManus

12/21/2022 21:23:19

I called them in a panic when my car broke down and they were so kind and fast! Elvis picked me up and handled everything for me and Sheldon gave me a call a few hours later to let me know it was all fixed up. It was a simple fix and they only charged me for the tow. They saved me today and I would not hesitate to recommend this shop to anyone!!

Jessie Cooper

12/22/2022 19:51:14

My Roadside Assistance app linked us up. The gentleman who called about my claim was calm and friendly. They arrived earlier than expected and I was kept up to date on the progress on the app and via text message.The man who towed my vehicle was professional and friendly. Thank you for helping me out in a bind!

Jessica Walker

08/03/2022 15:09:51

Address:	204 N Frederick Ave, Gaithersburg, MD 20877
Phone:	+1 301-948-7997
Services:	Towing service
Methods of Payment:	Credit cards Debit cards Cash only
Rating:	Based on 2,637 Reviews
ZIP Code:	20877
Open Hours:	Open 24 hours
Popular times:	Wednesdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		Open 24 hours
Monday		Open 24 hours
Sunday		Open 24 hours
Tuesday		Open 24 hours
Saturday		Open 24 hours
Thursday		Open 24 hours
Wednesday		Open 24 hours

Airpark Towing & Auto Repair JunkYard in Frederick (MD)

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