What clients say about JP Automotive, LLC in Greensboro (MD)
They do great work. Not to pricy and I love how they call or send a invoice of things b4 just fixing and sending the bill. They let you approve the work that you want done so yiu know exactly the cost.
This was our first time using JP Automotive and were highly impressed. Everyone was very friendly, the prices are very reasonable and we were in and out for an oil change. We will be back.
JP has serviced both our vehicles fir us. JP is very professional, considerate and helpful. We can rely on JP automotive to take care of our vehicles in a timely and cost-effective way. I highly recommend JP Automotive for your vehicle service!
I have always had a five star experience with the staff at JP Automotive! They provide transparent pricing, & detailed written estimates before any work begins. They stand behind & guarantee their work to ennsure my car's safety & my peace of mind.
JP automotive is thorough, honest and dependable. They will diagnose your automotive problem and see to it that its fixed right. They will not take short cuts or compromise a repair for the sake of time or money. Its not easy finding a mechanic that embodies all these traits. I'm grateful I did.
I’ve been to a bunch of mechanics over the years. These guys are the best in the business. They work on all my trucks. Professional and honest! Highly recommend
We had an exhaust issue. The mechanic noticed a serious problem with tires when the car was up on the lift. They rapidly fixed both problems for a fair price, and now my son is safe to drive again. I am very grateful. We always take our vehicles here, and the service is excellent.
First of all, the woman at the desk is completely unfriendly no smile oh I guess no smile for foreigners. We went there for a state inspection for our 2023 SUV, and they failed it due to an incorrect diagnosis. They want us to pay nearly $1200 to have it fixed. I told her that I still had warranty on the car and that I would take it back to the dealer, dealers spent three hours inspecting it and found no leaks or other issues. Dealers even called them to let them know there was nothing wrong with the automobile, but JP insisted it had a problem, for reinspection, JP will charge you money once more. I drove my SUV to another state inspection center that same day, and our SUV passed. VERY DISOPIONTING. Lack of customer service and dishonesty will never be recommended to anyone. I was not expecting that.
They charged me $90 just to check why my car's air conditioning wasn't working and gave me an appointment for a week later. When I took my car in a week later, they told me they hadn't ordered the part and gave me a new appointment for a week later. They charged me over $500 to replace a $50 part online and couldn't fix my car. They told me to go to an authorized Dodge dealer.
It's the worst place I've ever seen. If you take your car there for any problems. And they can't solve that problem and they also cause other problems in my car. The worst place in the area
Amazing people, very home town feel, but modern diagnostic. Super clean and welcoming automotive shop. They work on all makes and models, electric, gas and diesel engine vehicles. Awesome place.
My husband had a key fob made for me for my birthday, start to finish was a great experience! They had unfortunately quoted him a price that was less than it should have been and they honored it, never even tried to get us to pay the difference. Honestly and integrity like that is hard to come by.Customer service was top notch, we will definitely use again and highly recommend!
Great work, impeccable customer service. Called me even for the smallest change to their estimate (24 dollar additional part needed). Highly recommend!
This place is the best! I called on Friday due to having some dash lights on. I was able to get an appointment within the hour. Took it up and Bobby and the guys told me that my car was NOT safe to drive for much longer and had the potential of having the transmission fail. I was given a new battery and an appointment on Monday. Monday comes and I drop the car off. They were kind enough to drive me back home. 6 hours later- my car is as good as new! All the techs were great to talk with. Great service. Great group of guys. .. Oh- big bonus - they have the most adorable black lab named Gus who likes to give kisses! 10/10 would recommend again! Customer for life.
I have a 2011 Nissan Altima that I purchased 2 months ago and started right in on PMing the car with 152000 miles. Had JP flush, fill and replace the filter on the CVT transmission.They took their time and did it right. My Altima no longer bucks when I go from a dead stop and overall it runs smoother than a babies a....
First went there to have my engine checked was leaking oil and I had a idea of what it could be just wanted a second saying spent 125 on it and was told nothing was wrong not even leaking oil when it obviously was they took the car out for a joy ride and I have a feeling it wasn’t checked reported this and was giving a 125 dollar credit and gave them a second chance and asked for exhaust work cat delete and muffler delete was told cats where cut out and put back on supposedly because the car would lean out after looking the cats where never touched and the muffler delete was ignored gave them flowmasters to put on and was never put on basically said there was nothing they can do
Made an appointment and they were ready for me on time! Everything was done in a timely manner. I was impressed with the service, quality of the waiting area, pricing, and results.
JP Automotive has inspected and worked on all of my families vehicles for the last few years. They have always worked with me to get the best value and the best work. We have never had problems, communication has always been great and the price is comparable to other shops. They have become my family mechanic for almost anything our family needs.
Horrible place would not recommend NOBODY to go to them. They will say they worked on your vehicle when they really didn’t. My car was running fine was getting oil to the engine, wasn’t loud, only had a little tapping noise. They was suppose to do a inspection, put my brand new tires on, change the oil, but yet the only thing it looks like they did was change the oil. They will rip you off just for your money.!!!!
JP Automotive got me in with no appointment and fixed a repair order issue MD Troopers cited me for. They took the time to ensure all issues, even one I didn't clearly identify, was corrected. Highly recommend!
I have had nothing but great experience's Using Jp Auto from the quality of work down to what I believe to be very fair pricing. They have been very transparent and up front with any needed repairs and potential issues I may have. Not to mention when i have had a time sensitive emergency repairs they have always stepped up and went above and beyond to find the parts and get me back on the road Thank you JP auto for keeping me moving
They have good service. We got a oil change in both our vehicles. The tech told us all the problems he found. I canceled my appointment with Ford because somehow my transmission rebooted and it working ok now. All after a oil change.
I went in and all the employees were so friendly, knowledgeable, and nice. They were prompt and could answer all my questions. The waiting area was clean and the wait time was reasonable. The price was competitive and reasonable for the services rendered.
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