Padonia Auto Service in
Parkton (MD)

Like any smart trailer buyer, I waited until 3 days before my temporary trailer tags expired to remember that I needed an inspection and they were, in fact, not my permanent tags. I recalled the stern look on the DNR woman's face as she told me "30 days, thats it". First thing monday morning, I panic called at least a half a dozen places. All were booked into the next week, or logistically would result in my being stranded without a vehicle for hours. As i was about to consider things hopeless and suffer the shame of dropping the ball, I called Padonia and they got me in the day before the deadline. As soon as I pulled up, trailer and toddler in tow, they came out and started on it while I watched. No more than 30 mins later, I was on my way. The bill was also a pleasant surprise... more money for ungrateful animals to eat.

Moving to MD, and I needed a safety inspection for new title/ license. They are very knowledgeable, found a small leak in the shock that my previous mechanic missed, and was able to work with my schedule. Thanks for great service!

I stopped at Graul's supermarket to try to fix my flat tire, but with no proper tools, I wasn't able to. I searched on Google for the nearest mechanic; there I found Padonia Auto Service, which is just right after Royal Farms. I told them my concern, and right away they helped me change the tire and put on the reserve tire. After the job was done, I asked how much, and to my surprise, they won't let me pay. It's commendable that Padonia Auto Service chose to help you without expecting anything in return, demonstrating a rare act of kindness and generosity.

I've been going to Padonia Auto for 20 years and always receive the best price, customer service, and response time. Kevin has never steered me wrong (no pun intended ) and the integrity of their team and service is what keeps me loyal to them. I refer everyone to them because I fully trust them to take care of anyone I send their way.

I've known Kevin from taking vehicles to his shop in Timonium and when l was in the Parkton area my vehicle had a issue l pulled in asked for help Padonia Auto got me back on the road ......honest and hard working

Outstanding service and reliable work, fair pricing. Fixed multiple problems on my truck in one day that another shop failed to. My wife also rolled in with a low tire, which they fixed along with a burned out headlight within two hours … no appointment!

My 2011 Nissan Juke was running rough for about my last mile home. When I went to start it the next day, it would not start. Since towing is included in my insurance policy, I had it towed at about 7PM in the snow to Padonia on Mt. Carmel. By 8:30AM, they had already assessed and diagnosed the car and gave me a call with a way-forward plan to get me running again. I am always appreciative of their customer service and approach to addressing any car problems I may have.

Recently moved to the area and a neighbor recommended PAS. Was amazed that this kind of place still exists - honest, timely, and reasonably priced. Been back for a bunch of different work on our three vehicles (F250 diesel, Audi, and Mini Cooper). They never do more work than what is needed and are amazingly flexible.

A great auto service garage. My mom has been using them for years. They are always kind and want to do right by you. I always recommend calling ahead if you can so that you can schedule a time.

Highly recommend the folks at Padonia Auto Service. Took a chance on them after we moved to the Hereford Zone and switched from another auto shop that we had being using for more than 20 years. Couldn't be more satisfied with their customer service, quality of their work and fair prices.

Fantastic auto repair shop. Highly recommend. We had damage to the undercarriage of our car due to big rig tires on the road and we took the car to Padonia without an appointment. They had it repaired in under 30 minutes. Incredible. They were so professional, friendly, and clear in communicating the issues and how they would repair the damage. First rate place.

Really friendly and quick service, and super willing to help make a bad day better! Long story short: broke down at midnight, slept in their lot until they opened, and they put some things aside to help me get back on the road.

TL;DR - I love these guys but their parts are marked up 2x Padonia Auto has been great to me in the past, but my last visit was strange. They charged me ~$840 (not including the $150, 12 minute tow) to replace the alternator on my van. That seemed a bit high to me, so I took a closer look at the invoice. The labor was a reasonable $240. They are always reasonable on the labor. The bulk of the cost was the >$600 for the remanufactured alternator they installed, which again, seemed quite high for my 2010 Honda Odyssey. When I looked the part up online (Denso 210-0766), it runs about $300. I called in thinking there had been a mistake, but they assured me that this was the actual cost through their parts partner, NAPA. I told them that NAPA's website has this part for $430 (much higher than average, but not $600). They explained that through their partnership with NAPA, they include a 2 year warranty on every part they install, which is where the additional $170 markup comes in. This warranty is in addition to the standard warranty offered on the part itself (if I bought directly from NAPA). They explained to me that the additional warranty covers any towing and shop costs should the part fail in the next 2 years. Paying an additional 40% to insure individual parts on my vehicle doesn't seem like a great deal to me, so I asked if I could opt out of that additional warranty/markup in the future. They said that was not possible. So, if I understand correctly, NAPA marks the parts up ~40% to guarantee the part itself. Then the NAPA + Padonia partnership mark the part up an additional ~40% to cover any associated towing and labor to replace the failed part (should it fail within 2 years). So the final price for the part through them is effectively double what I would pay if I bought the part from a normal auto supply. I don't know if this is the deal for every part - I hope that this specific part was on the extreme end of the markup spectrum. For context, I have spent ~$3-4k at Padonia over the past 2 years, and never had a bad experience. In fact, I've been very impressed with their professional service and quality of work. They had fully gained my trust as my go-to shop - as late as yesterday I was touting them to my friend as the best shop in the area. But I'm not wealthy enough to justify 2x parts cost for warranties I don't want/need. And I don't like that they were just bundled into the part cost on the invoice. I don't know what I'll do next time my van has trouble. Maybe they'll let me bring in my own parts?

Contacted the shop about my clutch issue. Was quoted a price and agreed to service. I delivered the vehicle, had a complete clutch replacement done and was able to pick the truck up within 24 hours of contacting the shop. Great, friendly service.

I've been a customer of Padonia Auto Service for the past 7 years. I have brought all 4 of my older vehicles for repairs and followed them here to the new place in Hertford County. Kevin and his team provide honest feedback and at a cost much, much lower than what the dealership would charge. Whenever I had to get bring in my car to dealer, they would quote me for a specific service, I always come here to get a second opinion, and the total cost for the required services is about 2/3 to 1/2 of what dealer would charge me. One of the best attribute to Padonia Auto Service is that they won't try to oversell and give you their honest feedback of costs vs. benefits. That's the honesty you always look for in a trusted mechanic and auto shop. Currently, I'm sitting here at the autoshop writing this review and going to bring my other 2 vehicles for maintenance.

Hands down the best experience we've ever had with an auto shop. My car broke down just down the street at Graul's Market and they had it moved and fixed within a matter of hours, and at a reasonable price. I would drive all the way up here from our home in Columbia to have service done here. My husband is a very picky person and he was thrilled with the service.

Amazing experience! My truck was making a funny noise so I brought it in without an appointment and the problem was diagnosed right away. They were able to have it fixed and returned to me the same day. Great communication and service all around. I’m so excited to have a business like this in Hereford so close to my home. I highly recommend this shop! Welcome to the neighborhood!

I have been a loyal customer for 20 years, first finding it based on a recommendation of a mechanic who told me how honest Padonia Auto is. And it's true. Kevin and his crew have replaced everything on my cars from water pumps to transmissions and I am always struck by how quick and affordable the prices are. Sometimes I think I present Kevin with a problem I think I know about a car--like once when the tow truck driver told me the engine was shot and Kevin just replaced the spark plugs and it worked great. Or when we thought we needed a new hybrid battery for our Prius and Kevin said no, it's just that the brake has gotten stuck in the on position. His solutions to fix the car are always cheaper than the problems I tell him I think I have. Padonia Auto Service is a jewel of the community. And every time I wait in the waiting room, loyal customers come in and I can tell they feel the same way.

Very relaxed, honest, and skilled mechanics. My fiance took her truck here for a second opinion on a 2 thousand dollar estimate, and turns out nothing was even wrong! Didn't even charge her for the time. They saved her the bill on that scam and we haven't taken our cars anywhere else since.

I purchased a car out of state and needed a MD State inspection fast. I call Padonia Auto and they were able to get me car in next day! My car was ready in an hour and they were very kind and inexpensive. I highly recommend!

I have brought my car here for years and they always give me sound advice before they do any work. The quality of their work on my cars has always been excellent. Good, trustworthy, auto service professionals.

The team at Padonia Auto are awesome. They are the only shop I use for my vehicles. Bringing it in, I can always trust they will give me an honest appraisal, reasonable prices, and fast turn around. Most recently had to have my transmission fixed, and they were cheaper than expected and even when I told them I thought the transmission would need to be replaced and was expectingto pay more, they told me that what actually needed to be fixed was much less, and had me back on the road in 2 days. Cant recommend them enough (they are my only auto recommendation fyi)

Had to get a MD safety inspection. They found 3 issues and failed me. Two of them I knew about, brakes and tires. Left wheel bearing had to be replaced as well. Price on bearing was fine, thought price on brakes was high. But, good service, easy and no hassle.

This was my first time taking my car to the Padonia Auto Service, after having sworn by taking it to the dealer for any repairs. I was beside myself when my car was completing finished service in 45 minutes! I'm used to waiting 3-4 hours at the dealer. And the best is they don't charge an arm and a leg for labor. They really care about making your car right and being reasonable about the cost of maintenance. I think I've found my new mechanic!

We've brought two vehicles here several times for repairs and maintenance; we have been very pleased with the workmanship and fair prices. As others have said, we asked for them to find stuff that was wrong and they told us the cars are fine. They actually called me back when they said they would: amazing! The waiting area is pretty paultry but I just plan to drop the car off and leave. I don't mind the lackluster amenities when the work and prices are so great!

I’ve been on the hunt for a good local auto mechanic for a long time. In the past, I’ve had almost nothing but bad experiences with dealership service departments and local auto mechanics. Because I’m an online review junkie, I did a local search on Yelp for shops in the area. Not surprisingly, almost all of them were 3 out of 5 stars or less, and most had negative reviews. Padonia Auto, on the other hand, had an average of 4 and a half stars, all with positive reviews. I needed a simple oil change, so I decided to check them out. I couldn’t have been more pleased with the results. The front desk staff was very knowledgeable and competent. I basically asked the mechanics to find something wrong with my truck or to recommend necessary services. Upon inspection, the honest mechanics informed me that no service was needed other than the oil change. My search is finally over. Padonia Auto is a very professional shop; I highly recommend them to all my friends and family.

I'm new in Maryland and by far this is the best auto service I tried. Accurate time frame and reasonable prices, usually lower than other auto services in the area. Another thing I liked about this place was their honesty. They only fix and change what's need to be done. Unlike other places, they change parts that still have a month or couple months of its life.