What clients say about Madison Automotive in Madison Township (ME)
DO NOT GO HERE IF YOU ARE A WOMAN! PROBABLY EVEN A MINORITY! Extremely condescending tone was used with me when talking about my car. I need not explain further, BUT I WILL!
Receptionist and same guy with a mysogyny problem were heard whispering multiple times trying to be quiet. Although not about me, horrible business practice. i already knew when that happened the exact thoughts and attitude i was going to get when he came back and started talking about what was going to be needed for my state inspection. said he didn't know what was going on with my tint because it was peeling and there wasn't any on the other side. well yes! you wouldn't know! that’d be right! it’s not your car and you’re not privy to an answer! which was the exact timing i noticed his tone and the judgement he was using. he wanted an answer he didn’t need simply because he couldn’t believe someone would attempt their own tint, let alone a WOMAN!
when i said i’d do the work myself after hearing a price of $300 for a $50 caliper new online, and some bulbs that cost at most $10 each, he said i’d only save myself $25. he thought I’D ONLY BE DOING THE BULBS MYSELF. No, i meant BOTH the brake caliper and bulbs. god forbid a woman learns how to work on her own car herself.
i originally took this car there to get a quote on repairs two years prior to this incident. after hearing 2-3k i said no because it was MOSTLY LABOR RATES for that cost. ended up doing the body work, headlight replacement, and misc. with little to no experience. did it myself for MAYBE $900 most! everyone, do the work yourself if you can! especially as a woman! i knew not to go here after hearing those prices long ago, and only went for an inspection. somehow he HAD to assert his ego, fine by me. i will be telling EVERYONE I CAN, not to go here! being nice is an option! this guy is in his mid forties! if you haven’t matured by then! enough of a bad sign!
I was able to walk in and have my car inspection performed in a timely manner. Everyone was pleasant and friendly. I am happy to support local small business.
Local mechanics that I've known since they were kids. I trust them 110%. They have a reputation for being strict on their inspections, which is great. If they wouldn't let their wives drive something, I wouldn't want mine too either! They have recently changed hands and are making great improvements to their systems of communication and care for their customers. I now drive over an hour each way just to have them work on my vehicles. The only problem is they do such good work, they're having a hard time keeping up! Definitely worth the wait though.
Price is very reasonable. Very honest folks. Went to get my car fully gone through and inspected. They didn’t catch every single fix. So when I brought the car in to get fixed they covered the cost which was 3 hours of work.
It’s like I’ve known them all my life. New owners are great. Known them for a very long time. I knew the previous owner as well and Jonathan who is the new owner with his wife Casey has been there many many years. Someone who truly cares about people. He will give his shirt off his back. He’s very particular about work being done at the shop and he is very fair when it comes to pricing. Yes, it’s a business, but he’s also human and cares about other humans. They’ve done a great job with adding new help to their business to keep work flowing as well as they can. I go here because quite simply, I trust them and the people who work for them.
I appreciate that they are thorough and very reasonable on price. Having a good mechanic near by gives me peace of mind. Thanks for the excellent service.
Johnathan, the new owner and (who's been there for years), is great. I came in to get an inspection one morning without an appointment and had a doctor's appointment in Agusta that morning as well. He worked me in and found that I needed a ball joint and some exhaust work. I was going to leave, but he was concerned about my safety because of the ball joint. So he set aside other work and put two mechanics on it and got me out in time to make my appointment and with a new sticker. I highly recommend Madison Automotive.
I debated on wether or not to post this. Last month I had my gmc terrain towed to them the only issue being the transmission they called me back saying there would be a lot more that it would need to be stickered I had it towed home now power steering pump is gone computer fried and new battery completely dead. After having it towed home they called and charged me $40 for an inspection. Wth will definitely be sticking with Randy’s crooks at Madison automotive you all should be ashamed of yourself.
Good work performed but turn around time needs to be improved greatly. EDIT 2 weeks later. Ever feel you may have gone to the wrong garage? I'm getting that feeling now
I had my boat detailed and then wrapped for the winter. I got busy and wasn’t able to open up the boat until July. The boat looked amazing. They got it cleaner than I thought they could! Well done!!!
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