Really dissatisfied with our last visit. They tried to charge 5k for state inspections And work that needed to be done to pass inspection, between two well maintained vehicles. Brought to a shop down the street and was quoted $500 for both cars with inspections. This isn’t the repair shop I started going to years back. Won’t be returning. Beware
I was shopping around for some work (timing belt and adjacent parts) I knew was going to be pricy. The price here was fair and the work was 5/5 and done quicker than expected. Have been back since for unrelated issue, fixed same day for fair price. The whole process was 5/5.
I ultimately chose to come here because of the one star reviews. If you can read between the lines, they can be more revealing than a five star review. And as expected, these guys were professional and polite.
neaw did a wonderful work on my truck from the drop off to picking it up and when i had issue off the bat they didn’t hesitate at all and kept me informed on the repair and explain to me what’s going on and what’s being done to it
i highly recommend the shop
I am so pleased I found these great auto care technicians! Pleasant all the way through to the end. From discussing options, caring about me and my car. Going the extra mile to make sure the service was right! They even have loaners if needed, but I like to sit in their lounge and visit with them. That is how much I love this place! Too bad my car does not need more service. I have recommended may folks to them and they are fans now too!
My first time going here, and I was impressed. Professional, convenient with SMS communications, responsive, and appreciated the online payment options.
My wife and I have had our auto service done at Northeast Auto works since shortly after they opened.
We appreciate the explanations of what needs attention, why, and when it should be done.
I also appreciate the open candy bowl. The only thing missing is a shop canine companion while the work or inspection is being done.
I work at a large local car dealership and the majority of our cars get serviced by Northeast. Their work is top notch and we are ALWAYS satisfied. They go above and beyond to keep their customers happy. They are great company!
The WHOLE crew is awesome... From the owner, to the mechanics, to the guys who handle the phones! Everybody is always smiling, friendly and quick to assist you. There is just a generally good atmosphere over there. Not to mention it is the cleanest mechanic shop I've ever seen in my life! You could actually eat off the floors there lol.
New to Maine. Northeast was responsive, set an appoinment. My 2002 Avalanche needed replacement clading on both sides of truck. They installed my parts. Plus fixed a new radio backup cameria my prior mechanic could not get to work. Great job. Going back for sure.
Best Shop around. It is so nice to do business with a repair shop that you feel like you can trust. The employees are professional and courteous and they run their business the same way. Always easy to get an appointment, they keep you informed with details and pictures of any issues, then they offer and explain several options for any work that needs to be done. Highly recommend N.A.W (Northeast Auto Works)
I love north east autos they are Super kind empathetic and does amazing job with your car. They handle it with CARE. and usually fix the same day highly recommend from your favorite customer key lol ??
Excellent experience working with Justin at Northeast AutoWorks to add a lift kit and new tires to my truck. They were very responsive and accommodating, and did everything possible to make sure I was happy with the final product. I would highly recommend them!
Recently moved my Volvo care over to northeast auto. No regrets! Really easy to work with, responsive, and fair pricing. Willing to explain what is needed vs what can wait.
Northeast Auto Works has professionally installed both a lift kit and exhaust on my ‘22 RAM this year. Both installations went smoothly, with great communications throughout the process, from the installation kits ordering process, to scheduling and completion of the install. The team also made time to conduct a re-torque on the hardware and made minor adjustments as needed. Thank you!
Literally ruined my car. I had a 2008 volvo s40 I absolutely loved, they “repaired” a power steering pump and tire rod or something a couple months back, nothing else was broken. I felt weird after, I had em check it like 3 times, they told me it was in my head. Since it has completely fallen apart, LITERALLY every single thing possible is wrong with it, including the power steering again! I have to get a new car now, thanks.
Vaughn and the guys over at NAW were absolutely great. Threw some new shoes on my Tacoma. Turned out great. Highly suggest these guys for any off road needs for any vehicle. Thanks guys! Extremely reasonable as far as pricing goes as well!
We were traveling and had a breakdown. These guys were able to take our car with very little notice, diagnose the problem and fix it in a timely manner and get us on our way. Very satisfied with their service and highly recommend.
Have been going to Northeast AutoWorks for several years now. I always get in a timely fashion. All repairs have been done correctly.
Todd who works in the front office is my go to man. He always lets me know what exactly what has to be done.
Very happy with my service that took under 30 minutes. I spoke with Justin on the phone and they were able to repair my tire the same day. Very flexible for their clients and did an excellent job. For some bonus points everyone there is also very friendly, highly recommend.
Northeast AutoWorks went above and beyond getting my vehicle fixed, aligned, inspected, and back on the road in no time. They made it convenient to set up an appointment and had all the work finished by the next day as well as giving me a thorough list of maintenance items to do down the road. I plan to go back and will be recommending them as a place to get quality auto repairs done. Thank you to their team!
First off Imma run down The folks I interacted with at this fine establishment. Justin - First point of contact, great guy who was very helpful with every step of my time there. Checked up on the work being done multiple times. Had a part delivered to the store within an hour. Easy to talk to and seemed invested in the quality of experience. Matt - Tech who worked on my car today. A pleasant fellow who had no issues explaining the work being done. Never spoke down to me even after I was confused about one of my tailights being out. His work was of a distingushed professional. Vaughn - The owner of the store. Cool guy, knowledgable, carried himself well. Clean cut example of who you want to do business with. Thanks again for the Hoodie! I called with no notice needing a headlight bulb changed out. I was told to come swing by at 1. They got my car in the bay within 30mins. Even with a jam packed lot. I brought a bulb to have the work done with. I got the wrong bulb oops. No sweat they ordered me the aforementioned correct bulb and got it all done before 3:30. Never once made to feel a fool or that I had thrown their work flow out of whack. Honest, Fair, and Helpful. What else is there to say? I'll be coming on back that's for sure. Thus concludes my drawn out way of saying 5 out of 5.
These guys were absolutely amazing! My window in my Buick Lesabre would not roll up and after calling 7 different places and getting a “we can get you in in 1-2 weeks” or “sorry we don’t do that” I came across Norrheast Autoworks. They were kind enough to take a look (having never been a customer before) they fixed it and made my day, my week! I will be going to them for future auto needs and referring as many people as I can. Kindness really goes long way and they went above and beyond. Thank you so very much!
NAW does outstanding work, the entire team goes over and beyond with everything they touch!
Very satisfied customer, I’ve had a lot of work done, everything was done on time as scheduled and expected or better!
Bought my truck stock couple years ago, and wanted to do some custom work including leveling my truck, getting bigger tires, new wheels with offset and new exhaust system installed. Looked online and found these guys and I have to say I am very pleased to say that these guys know what they are doing. My truck looks amazing and all this work was made possible by Northeast AutoWorks. I have a few other projects and I will only trust these guys to do it.
I recently took my Tesla to Northeast Autoworks to have it lifted, and I couldn’t be happier with the experience! The staff was incredibly friendly and welcoming.
The lift job was done flawlessly, and my Tesla looks amazing! They even went above and beyond by helping me fix a DIY mistake I had made previously. Their willingness to assist and their attention to detail is great.
I also love that they do customizing work, which makes this my new favorite auto shop. If you’re looking for a reliable and professional place to work on your vehicle, I highly recommend Northeast Autoworks. Their expertise and excellent customer service make them the best choice in the area. Thank you, Northeast Autoworks.
Vaughn and his team have been servicing and upgrading my personal and business vehicles since 2016. I have always got a straight answer timely service and a fair price. Vaughn is reliable and loyal as they come. His shop also looks amazing. I Highly recommend.
Excellent service, advice and execution. They did a spectacular job lifting my truck and installing tires and wheels. The advise I got on what to purchase and the finished product is just great. These guys are honest and do what they say. Prices were in line with anything I could find online as well. A+
this is not our impound lot location, 1171 Bridgton Rd #2505, Westbrook, METowing service
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