G.R. Porter & Sons Travel Plaza in
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Address:1149 Crystal Rd, Island Falls, ME, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Truck stop
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Website:
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Zip Code:04747
Working Time and Location
What clients say about G.R. Porter & Sons Travel Plaza in Island Falls (ME)
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Showed up to see about getting a tire fixed, not from the area just trying to get home, Older man with glasses was immediately rude and insulting upon arrival. Don't waste your time he doesn't like business and doesn't know how to appropriately get his point across.
Jan 31, 2026 -
When I made the appointment at Porter's, I told the man I wanted my bearings and tie rods checked and asked about other services I wanted to have done. He told me I needed my alignment checked. I knew this wasn't the problem. The tires had been rotated and aligned before I had trouble with them. He didn't want to give me any prices for the work I asked about and just told me to bring it in. My appointment was for 8am. I got there a half hour early. The gentleman that checked my car in was very polite and considerate. I saw my name was the first one on the calendar for work to be done. The only thing the other man had written down was check the alignment. I told the guy that wasn't what I wanted done and about the conversation I had when the appointment was made. I needed the bearings and tie rods checked and wanted a tune up, coolant flush and a part ordered to fix my window. I had been told months prior what the cost would be to fix my window, but I had no money at the time. I asked him if anything could be done, because the man didn't give me any prices for the work I had asked about. He said that wasn't a problem. The parts could be ordered and they would be there by 11am if they had them in stock. I asked him to call me when he had the prices. At 1:30pm I was with a friend and we drove by the place while we were out. I saw my car sitting outside in the lot. I told her I wanted to stop in and check on my car. A different older man was there. He told me they hadn't looked at it yet. This was very strange! My car was on the rack and being looked at before my ride came that morning. I called at 4:00pm. I still hadn't heard from them and they closed at 5pm. I was told by the man I saw at 1:30pm they still hadn't looked at it. He said something about being busy and something else I couldn't make out, and that I could make an appointment. I told him I'd be up to get my car. When I got there I told him I had an appointment and was there early and what I had been told. No apology, handed me my key. I had had an inspection done there and oil changes. I was going to start doing my regular maintenance there too. I won't be back! Wasted an entire day! Inconvenienced multiple friends. And the old man could have told me at 1:30 he wasn't going to do anything that day. Very disappointing... If he had called me earlier in the day and said something like I only alloted time for an alignment, you need to make another appointment for what you want done, I would have understood.
Jan 30, 2026 -
Owner is a wonderful and kind person and saved us big time!! Cannot thank Porters enough.
Oct 11, 2024 -
1 hour into a 5 hour drive, the day after Christmas, we blew a tire. They were able to find us a used tire and put it on in less than 15 minutes and charged us next to nothing. Very thankful for G R Porter and Sons!
Dec 26, 2023 -
My SUV started leaking oil and I took it to Porters to get fixed. He did a great job finding the leak and fixing the problem so I could make the long drive back to Florida. Very reasonable price and friendly honest customer service.
Nov 12, 2023 -
An Island in the middle of nowhere, but I was blessed. Great whole belly clams and fries to get me on my way. Met some great brothers who were full of hospitality. I'll be back.
Apr 27, 2023 -
Excellent help when I really need a tire repair and to get quickly back on the road! Thank you!
Mar 25, 2023 -
A must id headed north for fuel right off trail on the island falls exit
Feb 06, 2023 -
We needed air in our car tire and they were very helpful. They even had a tire gauge to check the pressure without us even asking.
Aug 21, 2021 -
TRUST is the word! When you're auto is serviced at Porters, you know you can trust them to do what's best for you. Its a place where they care about you and their community and the prices are always reasonable.
Jun 03, 2021 -
I do not trust my car to be fixed just anywhere. I need to know the mechanics will be straight forward and make sure I understand what they found. There are other choices I could take my car, but I prefer to stay local with people I have come to know and trust.
Nov 19, 2020 -
You won't find a better mechanic in Maine. Frank goes the extra mile daily to take care of all of his Customers!
Aug 03, 2020 -
These guys were awesome. We had a flat tire on the trail and they were quick to help us get back on the trail. They went above and beyond for us. Thank you so much. Definitely top rate.
Jul 31, 2020 -
Amazing service, turning what could have a been a frustrating start to our Vacation into a minor blip. Thank you Frank!
Jul 26, 2020
Nearest Junkyards to G.R. Porter & Sons Travel Plaza
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