We had an urgent situation with a damaged trailer that needed immediate assistance, and this team handled it professionally from start to finish. They accepted EFS without any issues, arrived quickly, and provided fast, efficient service. The customer service was excellent: clear communication, honest approach, and no unnecessary delays.
They helped us with transloading the freight and safely transporting the damaged trailer to their yard. Everything was handled smoothly and with great attention to safety.
Very satisfied with the service. Highly recommend.
BJ'S is a great company! But the best part of this experience was my tow truck driver, Damon. He was so attentive and super nice. Fast and reliable!!!! I totally recommend BJ'S and specifically request Damon!
Damon was a big help. He was very good at figuring things out. He showed me things about my Tesla I didn't know about and spent an extra hour helping me get my car charged.!!!!
Damon was outstanding and went above and beyond showing genuine care for my vehicle and my wallet. Took the time time explore multiple options to an unforeseen circumstance and made the whole process easier… I’ve had many tows and Damon is by far the best operator I’ve come across. Could not recommend more!!!
BJ's has towed my car twice, and both times it was a seamless experience. Damon was fantastic and made a bad day a whole lot better. 10/10. If I ever need another tow in the future, I'll definitely be calling and asking for Damon!
Mr. offarell, Damon was of great assistance to me. Personally I think it’s hard to find an associate that was very helpful and sympathetic to my mechanical issues as he was . A bad day turned into a better day with the support that he had shown me .
I didn't get the driver's name but he was so courteous and polite. They were prompt and he professionally fixed my situation by pulling me out of a ditch. Thank you BJ's towing myselfThank you BJ's towing myself
Damon was great! Kept in contact letting us know when he would be at our location. He was quick and efficient and very nice. He also gave us a ride back to our location a few miles away. Would definitely recommend him for services
Got there quickly and waited while we got an Uber because my mother couldn't get in the truck because she uses a wheelchair. Damon is the best tow driver we've ever had.
We broke down in the middle of the night and these guys came out and we so courteous and friendly. Recommend this company hands down. Damon was soooo good
They were more than friendly. Understood the assignment and was quick. I want waiting all day for my vehicle to be picked up or delivered. And the price was reasonable. But prices are up everywhere at every business. I called 4 other companies that were 4.5 stars or better, the wait time was minimum an hour out and the prices was nearly $50 more. They offer first responders discounts. Once the wrecker showed up he noticed my places and boom 10% off.. awesome and he was very professional and friendly. Thank you BJs towinging.
The young man that came and picked up my car last night was one of the nicest fellows. I just want you to know that you have a great employee and I wish that they were more like him. In fact, I told Tesla this morning how nice he was.
Friendliest and most professional recovery driver I’ve dealt with. Great guy, absolutely professional throughout, terrific communication pre and post tow, sent pictures of my RV at the service center, etc. Aside from needing a tow in the first place it was a terrific experience. Thank you!!!
It was late at night around 1 am and there was what appeared to be an appliance like a dishwasher or something on the interstate. I couldn't avoid it and hit it going 70mph. My car couldn't make it any further so I called BJ's towing. I did not get the dispatchers name but she was polite, empathetic, and extremely helpful. The tow truck driver Jerry quickly arrived. He was reassuring and helpful. He towed my car from Slidell to Navarre, Florida. Overall, it was the best outcome I could of asked for in an unfortunate event.
My experience was Safe. My driver John made me feel secured. I was overwhelmed and nervous at first. No long wait time. The job was done in a timely manner. For the 30 or so minutes we had we talked about life in general. I Made him laugh and made me laugh . Not only did he take care of car he also took care of me. Thank you Again to the company and John. Highly Recommended!
I believe the driver’s name was John but I can’t remember exactly. However, he was an absolute stellar driver and helped me tremendously. He was very kind and patient and I will definitely use your services again when needed. Thank you.
I blew out a tire at midnight on the interstate! John was so nice and friendly and patient with my grandpa and I! Seriously so kind, a good price, and took really good care of me! Thank y’all so so much ♥️
John was AMAZING. I went through my car insurance to get a tow and they 1st set me up with ASAP towing and when the rep called me they were RUDE AND HORRIBLE. I then called them back and got transfered with BJ Towing and John was amazing. He was so friendly and understanding. He spoke to me like a person and didnt hesitate when he came to the house and had to gwt the car towed in the rain. He even confirmed and sent me a picture of the car at the mechanic shop. I WILL BE USING BJ TOWING FOR ALL OF MY NEEDS!!!!!!
BJ's towing was very professional. They were there within a few minutes. He was very polite and very careful loading my car up. I would recommend using their service.
He was awesome! Super friendly, And also Made sure that I knew About a different issue related to the tire replacement And took the time to show me safely. He’s a great guy - Replaced the tire and followed U-Haul‘s guidelines But walked me through what they needed to do. So he’s trustworthy too.
After another tow company didn't show up for over 2 hours. BJ's towing was called and were on site in less then 30 minutes. Amazing friendly service. Will definitely use for all my breakdowns.
I needed roadside assistance and Aaron of BJ.s in Picayune, Mississippi came to my assistance. He was careful, meticulous, explained everything & also told the company what was needed. I highly recommend him & them.
Took care of us showed up on time friendly and ready to assist got us to a safe place to get a tire and we were back on the road in no time...thank you all
This was the absolute best experience ive ever had from a towing company. Driver was incredibly nice. And helped get me towed in a fast amount of time!!
I can't commend BJ's Towing & Recovery enough! They came shortly after I called to assist with a MAJOR problem. One of our tractor trailers went off the road and into a ditch and was in a bad situation and knew i would need some heavy duty winching. I was informed by my driver that the trailer tires were in the air and the trailer was leaning on a fence. Tyler was the operator in charge, he informed me of the situation once he arrived and reassured me the job could be handled no problem, but it was more involved then it was thought initially. With the expertise from himself and other fellow operators they were able to recover the truck and trailer while incurring no further damage than was already done. I was told it was leaning against the fence and big sturdy type poles driven into the ground were the only reason it didn't rollover. They acted effectively and efficiently and will always use them for anything we need. Thank you again.
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