AutoZone Auto Parts in
Abita Springs (LA)

Joel did and excellent job finding my correct headlight, and installed it for me. Everyone at this store is always professional, knowledgeable, helpful and nice. They've also helped me in the past with headlights and other issues with my vehicle. I am grateful for them.

My vist this time was better by far. Employee fixed the problem the last didn't check well. It was windshield wipers

I purchased a battery for my GMC Yukon and during installation it began to rain very heavily. They could have waited until the rain quit but Max put on a rain jacket and continued to install the new battery. He went above and beyond for me and it was greatly appreciated! A job well done by a dedicated employee. Many thanks to a fine young man.

Shout out to Simon! He is very great at his job and willing to help. He helped me with my rear brake lights, taught me where to put it. I am very grateful to have been helped by him. I know he will be a blessing to everyone he comes in contact with.

They always have what I need. And the staff always takes care of me. Keep up the great work guys.

Spencer Cargan did a great Job changing my battery. It is under the air box and difficult to access. He was patient and got it changed. Thanks Spencer.

Great service and price! The staff is always friendly and competent. Recommend them highly

Dude checking me out was awesome. Very helpful, and patient. However, when I got home to add the Shop Pro brand power steering fluid to my car, the bottle was leaking kinda badly. Photos after wiping off. Also outside at night so pics actually kinda suck. My bad. I ain't lying to y'all tho fareal

I started coming here recently and have been so pleased with my experience. Spencer made me feel welcomed the minute i walked in & was very knowledgable about the parts i needed. I was in and out within 15 min and was very satisfied. If yall go here, ask for Spencer!

Simon ( an associate, non manager) helped me, help my beautiful mother in a pickle nikety split! With his knowledge & expertise, this will be your 1 stop shop experience! Man needs a raise!!

I can't say enough great things about this location. My Escalade was having issue's on January 1st, and Meaghan went above and beyond to make sure we had what we needed to get back on the road. Glad my issues were close to this location. Thank you for saving me on a holiday!! Ya'll rock!! Thank you and God bless.

Went in ready to drop $200 on a new battery. They ran some tests and I left only needing a terminal cleaning. Rare to find a company willing to give up a few hundred to satisfy a guests needs

Worst service ever, the “store manager” Who was there talked down to me like I was stupid when I was just trying to find a part? It said they have two of them online and when I called they said the part didn’t exist and when I went to the store they said they didn’t have any so they also need to fix their inventory will not be shopping here again I don’t care what position you are in the company you shouldn’t be treated like I’m stupid just because he was the “store manager”

Harley is the best. My husband came in today to get a battery and was told on the phone they would not put it in because it would take too long. Harley told him when i got there Mr. Howard i can put it on in 20 minutes. He offered to buy him lunch for his help and Harley said Mr. Howard thanks but im just doing my job. Harley you are the n man. THANKS

Worst AutoZone I ever been to. Customer service is the worst !!! They work and act like if they hate being they’re, not helpful at all. I came in to get my battery checked the guy with the worst attitude grabbed the machine to check, went in my car didn’t even ask me if that my was car. Did the report didn’t even dare to tell me what was going on. Couple minutes later he printed the report handed to me and said “can you get of the register way” I grabbed my stuff and left. Never coming back and definitely not making any more purchases there.

I HAVE ALWAYS ENJOYED GOING INTO ANY OF THE AUTOZONE'S , AND CAN 90% OF THE TIME WALK OUT WITH WHATEVER I NEEDED , AND THE OTHER 9% OF THE TIME THEY CAN ORDER IT AND USUALLY , GET IT , BY THE END OF THE DAY OR BY THE NEXT DAY , DEPENDING ON THE TIME OF DAY THAT YOU ORDER IT, THE OTHER 1% THEY CAN'T GET IT BECAUSE IT IS SHOWING IN THEIR COMPUTER AS OBSOLETE , AND THERE ARE TIMES THAT ONE OF THE STAFF CAN TELL YOU OF A SPECIAL PLACE THAT DEAL WITH OBSOLETE ITEMS OR OF A ( JUNK YARD ) AUTO SALVAGE YARD , THAT YOU POSSIBLY FIND WHAT YOU ARE LOOKING FOR .

I called ahead and asked if they had a headlight for my car and they did. I got there and Landon immediately got up to help me. He came outside and asked me to pop my hood. I did as he asked and he went to check my lightbulb and it cane on again. Looks like it jiggled loose. I was all prepared on having to change it when I got home..I youtubed a video. Thankfully Landon was so helpful and trouble shot for me. I will be back and I feel like Landon went the extra mile for me. THANK YOU!

I, senior citizen female, was given a code detector to plug in my car, which is under the dash. So I was on my hands and knees on the rocky pavement to do this, while 2 employees stood inside. Then I had to get in that same position to see if there was a button behind my brake pedal to see if it was stuck in or if it fell out. My back lights wouldn't shut off. They said they couldn't help me, I would have to take it to the dealer. I asked them if they sold the battery quick disconnect, he said no. On my way home, I thought about, it went in the trunk of my car and took the hot light bulb out so I wouldn't run the battery down. 😅 Problem solved temporarily. In the past, I've had others at the auto store go out of the way to help. I don't want to have these 2 people fire, I appreciate them working during these time. Just please educate them. Thank you.

I had the pleasure of meeting one of your outstanding Sales and Service team members today. His name was Curley. He was very knowledgeable and helpful in the parts that I needed. He went the extra mile to even help me change the part. I would go out my way again to go to this store for great service again.

Ordered a new rim from these guys & they were super nice & helpful. I believe the guy who helped me, was named Ryan. He did a great job. Will be back when I need other car stuff. Thanks!!!

The man who helped me tonight was extremely nice and welcoming. He even helped me pick out an air freshener and taught me how to put wiper fluid in my car. I definitely will be a returning customer!

Been here a couple of times. Once for a car battery and once for some car cleaning supplies. Always had what I wanted and the staff was helpful and prompt. Convenient location to get to, in, and out of. Highly recommended.

My belt came off my truck at the loop in Abita Springs. I called AutoZone and they talked me there by phone and came out to greet me as I barely made it into the park I g lit on Dog Pound Rd. Steven N. and another clerk were my angels turning off my truck before my engine blew and changing my belt, letting us get water and offering us chairs inside to sit and wait while my truck cooled off. These guys were so kind to my son and I offering help and advice. Steven went beyond the call of duty helping me and talking to my little one while he was under my hood. He also cautioned me what to do if my truck over heated while driving home. I felt very taken care of when we departed. Chilvery is not dead. Thanks to gentlemen and kind souls like Steven and the others guys at AutoZone. I bought a water pump that week and have been riding ever since. Love you guys! Big HUGS!!!! Sky and Chase

The young man that helped me couldn’t have been nicer. I’m unable to stand very long due to polio and he brought me a stool, went and got the items I needed and brought them out to my truck. Great service and convenient location.

I called AutoZone in Abita Springs today to inquire about a new car battery as mine was no good. I talked to the most courteous man who told me what they had available and that they would change it out for me when I came it. When I arrived at the store, I was greeted by a very nice lady, who not only sold me the battery but changed it for me in the parking lot. Amazing service. Thank you and we will definitely return to AutoZone in Abita Springs.

I usually never write reviews but the salesperson was so obnoxious. I needed to get a socket and wasn't sure of the size. Usually a salesperson will come out to the car to look, especially for a lady. He said he couldn't help me unless I know the size. I asked him to come take a look and he said no they don't do that. What a total prick! Great customer service, NOT!!

I received top notch service from a young man named Christian, who ran diagnostics on my car, helped me with my oil, and ended up saving me a great amount of money at the dealership. It's rare to find people who go out of their way to help you these days, and the employees at this AutoZone do that.