I was headed to Texas from Thibodaux with my 4 year old son and dog and had a very bad blow out. I called bayou wrecker and Johnny was very responsive. Came quicker than I was expecting. Helped me with changing my tire. Very professional! If you are ever in need like I was, give him a call!! You won’t regret it! Thanks again Johnny for all your help last night. We really do appreciate it!!!

Christan Landry

09/21/2024 15:53:11

James showed up sooner than expected, was very professional, and I felt I definitely got the service that I wanted. Highly recommend!

Ashly Moreau

06/23/2024 21:35:03

We had a camper van break down 1.5 hours south of Lake Charles. Bayou Wrecker & Towing had no problem coming out to get us. Johnny was very professional and communicated with us as to his ETA, which we greatly appreciated. He made sure he had the right equipment to handle our van and was there in a timely manner. We highly recommend Bayou Wrecker & Towing. Ask for Johnny, he's fantastic!

Kristen Smith

04/30/2024 19:11:06

This company is so unprofessional, it's astounding that they still have any customers. They do a poor job, have no cares for their customers' properties, and have the worst attitudes I've ever seen in my life. Look at how they respond to negative reviews on here for example. Or how they get involved in so much drama on fb. This company is the laughing stock of the town.

qwerty qwerty

08/22/2024 01:13:15

Advising others to be aware that this business is content to give awful and unreliable service. Experience began when Vehicle broke down on a Sunday and reached out for tow service only to have payment accepted immediately. Although no service rendered until two separate attempt were met with several hour wait times. Tow was not done until Monday. After waiting hours the first day, received update that original driver called out was stopped/detained by police so he would not be arriving after waiting several hours. Raising suspicion about the license and credibility of those they entrust to perform the job. Was then told we could “help them out” by paying an extra $100 for another driver. A refund request was met with their $60 fee or the option to reschedule for 9 am on Monday morning. Chose to wait and did so for several hours as estimated arrival time kept changing. Car was moved at 11:40 Monday by a truck bearing the “Atomic Towing” business name. *** In response to the inquiry of whether this was in fact Bayou Towing and not the company Atomic towing, payment was sent to and received by Bayou Towing. Same contact information as listed on Google listing. Why it would eventually be a truck bearing Atomic towing come for the tow is not clear to me, although when trying to utilize this business’s service none of it seemed organized nor legitimate. Happy to see the business observe the review of the experience had.

Roland Graham

05/15/2024 07:42:37

Called them and he was literally here within 10 minutes. Had it hooked up in less than 5. James was very friendly and professional. I would definitely recommend!!!’

Khelly Nunez

07/29/2024 16:23:16

James was a very friendly driver. Great prices. He also was very prompt in getting to the vehicle for tow. Definitely recommend his services. Thank you sir 10 out of 10

Tony Proctor

05/06/2024 02:28:38

Reasonably priced for a very late night winch in a remote location. Arrived when they said they would. Very polite and professional.

Lewis Dolmas

08/08/2024 22:07:44

Johnny was amazing, he came and helped us when a drunk driver hit our car. I highly recommend his services. If you need a tow call and ask for him!!!

Kristin Schram

03/20/2024 18:31:50

Johnny with Bayou Wrecker was quick to get us home. He is an excellent driver and very professional. Thank you sir!

skyler saucedo

06/17/2024 13:12:34

Broke down 44 miles from home. Bayou Wrecker had the best rate by hundreds of dollars and the quickest response time. It was 6am and my truck was loaded and on its way back to LC by 6:45am. Driver was incredibly friendly and knowledgeable. 10/10 will use for any towing needs in the future.

Nick Arceneaux

11/22/2023 18:27:11

Last year I called to get my car towed and ended up waiting nearly 3 hours before calling them to find out they cancelled my tow without bothering to tell me. Then they did it again today. I waited about an hour and 45 minutes before calling and finding out they did it again. Then when I expressed my displeasure they just hung up. Once was a mistake, that’s fine. But twice now?

Noah Crochet

01/05/2024 00:30:34

My fuel pump went out on a Sunday evening and my truck was towed to my house within a few hours for a reasonable price.

Royce DownSouth

05/01/2024 12:07:41

Excellent Experience Johnny Was A On Time Guy Was There In 5 Minutes

Natasha Obseasm

08/29/2024 23:39:40

Great guy rushed to go get my mom at a price. Friendly and kind.

Luke Hazelton

09/17/2024 01:32:12

Awesome company, James took care of us quickly . Great Prices 10/10 recommend 😊

Devin Proctor

05/06/2024 02:25:50

Mr James came out on a Friday evening and was able to get a Ford Escape into gear and prevent a tow bill. We appreciate what Mr James did for us and will call Bayou Wrecker again in the future. Quoted Fair prices and a pleasure to work with. Thank you James and Bayou Wrecker. 👍🏼👍🏼

Chris Alcock

06/17/2023 00:50:33

Great service and availability. Very friendly and knowledgeable driver. I recommend Bayou Wrecker &Towing to anyone who needs help with towing, to ease the tension in those stressful times

BJ Sanders

02/09/2024 20:34:26

Very cool people. My mothers car battery had died at a gas station. I tried to jump it a couple times with my truck but It didn’t work. She had to go to work so I called. The man came and pulled out his portable jumper and helped me out. Man was cool as hell. I appreciate him for that.

Andrew Limbrick

11/22/2022 17:56:37

This was my very first tow truck experience and Johnny lafleur made it all seem so easy and stress free with his excellent driving and communication . Because of him we’ll be able to fix our truck much sooner and move to Utah

Devon Ray

08/08/2023 22:50:41

Had Johnny come thru for my driver and get him fast and safe... Definitely my go to towing company

andrew stewart

03/02/2024 03:42:08

James Leamer was the driver that came and picked up my daughters truck. They are very polite and answer all your questions. And they show up when they say they are instead of you waiting. I have dealt with many and by far they are the best. Will always be my first call. Thank y’all for taking care of your customers. Y’all rock

Hope Trahan

05/02/2022 22:34:19

Unprofessional behavior! At approximately 4:10 pm on 08/08/23 at 210 and Ryan Street I was cut off by a wrecker almost causing an accident. The wrecker was extremely close to my car pushing me along at 67 mph in a 60 mph zone. Cuts me off and flips me off. I will NEVER use Bayou Wrecker for anything in the future

Denise Strouse

08/08/2023 21:23:24

I work out of town regularly for my job. I was notified that a vehicle I had purchased was stolen from my home and given to a friend of the thief. It took me a few days to make it back to Lake Charles, long story short I found the agency that recovered the vehicle and they told me my car was impounded to Bayou Wreckers, the Cop informed me that all I needed to do was bring a few documents to prove ownership and most likely they would let me leave with vehicle with no charge or a small service charge since my vehicle was stolen. I arrived at Bayou spotted my car and informed them I was there to pick up my car, I realized I didn’t have my bill of sale and due to me having to rush back to Baton Rouge, I had no choice but to leave my car. I was able to make it down to Lake Charles about a week and a half later. I called Bayou explained my situation and asked could they please help me with fees. I just started working back full time and to top it off not only did I receive devastating medical news, the motor is going out on the SUV which is my traveling vehicle. They had ZERO COMPASSION!!! I understand this is a business an it takes money to run it, but they only wanted to see the green Benjamin’s not having any empathy for people out here who are making it the best they can and through no fault of their own has to pay a expensive debt. I made it to LC as soon as I could today, filed a formal theft of motor vehicle report and once again called Bayou saying I needed grand total for towing and she hit me with ITS AFTER 5 and there will be a additional $40 gates fee!!!!! I pleaded to have fee waived but to no avail. $596.86!!!!! Now it’s a civil matter with the thieves and I pray I can recoup most of my money. If you need towing and strapped for cash this is not the business to patronize!!!!!!

Shalonda Jupiter

03/10/2021 08:55:46

They came as soon as they could (about 30 minuet wait). Change my tire fast and it was only $65, but when he needed me to sign my debit card thing on his phone it was $95. When I asked him about it, he very poorly acted like he did it on accident. He changed it on my paperwork as well as he could so my insurance company would reimburse me the amount he actually charged me. I wouldn’t use them again because they did try to rip me off.

Shana Nicole

09/19/2018 18:53:54

I’m so sorry I hit the wrong button, you should have gotten a 5 star at the very minimum!

Daniel

03/20/2024 23:43:24

I was ripoff by this wrecking company. I was overcharged a outrageous price a $186.70 just to have my car towed out my neighbors fromt yard a feet away back into my driveway. A reckless driver entered into my yard and hit my parked car on the passenger's side . Pushing it into the neighbor's yard and fled the scene. The car was totaled and the wrecker was called by the police. I called the wrecking company and spoke to manager/ owner expressing i was overcharged . He was not sympathetic at all his answer was there's nothing he can do the rate is set by state. If you supposedly the owner, you can do something abiout this its you business. Save yourself some money and headache go with another wrecking company that has morals. ethnics and a conscience. This company deserves no stars!!!!!!!

Sienna's Serenity

09/29/2021 03:58:15

Prompt service! Awesome drivers!

Tonga B

07/24/2024 23:24:28

This is the most unprofessional service I’ve ever used. The poor customer service is mind boggling. If you’re accustomed to being treated like a tax paying law abiding citizen, this IS NOT the place you’ll want to use. Just take a look at how UNPROFESSIONAL the owners responses are to the other reviews. Whew child….the ghetto….the ghetto. NEVER AGAIN!!!!!

Alicia Preatto

09/02/2022 21:37:24

Over kept my car for no reason for 2 days charged my insurance when i released my car to my insurance 2 days prior wont be using these guys ever again and my advice to all is find a better tow company and no it was not my insurance it was you guys 100% i had to call you guys 3 times to release it they where there and you guys told them i had to release to them which i gave yall permission to do so im not the only one who has complained on the same issues you guys have done in the pass oh and it was the white dodge Durango charging people and insurance to try to make extra cash is not good business when your trying to run one and yes you had it in there bout a month back

Corey eg 87

05/01/2022 22:34:29

Address:	2300 Hodges St, Lake, LA 70601
Phone:	+1 337-497-0888
Services:	Towing service
Methods of Payment:	Credit cards Debit cards Cash only
Rating:	Based on 84 Reviews
ZIP Code:	70601
Open Hours:	Open 24 hours
Popular times:	Thursdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		Open 24 hours
Monday		Open 24 hours
Sunday		Open 24 hours
Tuesday		Open 24 hours
Saturday		Open 24 hours
Thursday		Open 24 hours
Wednesday		Open 24 hours

Bayou Wrecker & Towing JunkYard in Lake Charles (LA)

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