The business office manager retaliated against me because she said I called her a liar on the phone. I described to her what I called in advance to verify, but she is the one who said I called her a liar. Freudian slip. When I called on day 5 to verify if I could come redeem my funds, she laughed and said I have to wait until the 18th (day 10). I asked her why she didn't tell me that when I was engaging with her the first time. She laughed and said I should have read the sign. While true, that is not a substitute for accountability and professionalism. She had opportunity to clear up any misunderstandings multiple times. She chose to mock me with baby voices saying I gave her a sob story about me not having gas. That's why I called in advance: doing the mature responsible thing before wasting resources. Her behavior in contrast was not mature and responsible for what one would ordinarily and necessarily expect from someone sitting behind an opaque glass. She laughed and mocked me then told me she is the devil so I can't upset her. She also mocked in baby voices saying "oh what power you have." I told her I am not sure what she means, and that no I don't have that much power, but I know of regulators for their business category that do. No person deserves to be treated in this manner and relying on a sign to substitute for your competence is telling. I understand some of us may have some "issues" outside the workplace but that is no excuse and management should enforce common decency. The way I was treated was absolutely uncalled for and I will never recommend this place. I was treated like trash for insulting someone's fragile ego for stating the truth: you didn't tell me that before when you had every opportunity to do so. Embrassing. Training should occur becusee clearly the level of competence is low.
Best place to bring your scrap they are fast and very fair on the prices I recommend anyone who has scrap to get rid of go check out la scrap nice clean yard and very fast unloading and paying they make the process very simple unlike there competitors up the street at emr it's a mad house at emr they take so long to get u weighed in and figure out where they going to send u to unload nobody can make a call on what to do until they radio about 10 different people to figure it out
Best place in lake Charles to bring scrap metal, friendly staff, Quick service and operators know what they are doing. Payout is up and down like the market always is, so just depends.
They are going to rob you. Just called for price of 304 SS and was told .20 a lbs. called EMR which is 1/2 mile closer and was told .32 a lbs. they don’t use market prices, they set their own lowball price and Jew you.
I had a great experience here had good workers help me out and unloaded me and I was in and out in about 10 are 15 minutes with cash in hand I would recommend this place to others.
I was dealing with them for a lil while but they need to calibrated their scale cause with my truck and trailer empty the scale was showing my truck and trailer weigh more than it should
So I followed a friend to Louisiana Scrap Metal. I wasn't going in so I parked outside the facility and proceeded to wait. About thirty mins passes and I realized something I had forgotten about and it's funny how it held true even after almost two years time. It was the first time my friend had gone here and the last time I came it was also my first time. So back when. I came I drove my car on the scale they proceeded away my car and wave me through after that happened I thought I would have been met by someone but no one ever came and a half an hour pass by before I could find somebody not on heavy machinery to speak to find out where I go and what I do. All they would need is a little more signage or instructions and that place would be top notch five stars. I guess they expected everyone to know where to go go to this day including my friend who got lost back there before 45 minutes and I know what to do and still after being weighed out still being confused as to where to go, where to park. Throw us a clue here and there we pick up quick. But left to my own devices I'm going to go the shortest and probably the wrongest route half the time.
My hole time at la scap was just the best right in right out on my way with my cash just like that thanks la scap for being open late wen we all needed you the most... esh
This place is a joke. They lie on the paper when they weigh in on refer .90 cents a pound i watch the weight it said 43 pounds they only put 11 pounds on paper all our aluminum was clean and they put on paper we had dirty aluminum witch was not true!!!! So upset right now!!! Sorry but i will not give a good review when they clearly rip people off!!!! I dont know how to reply but we didnt relize it till we left we looked on the payment paper and seen the pounds and it was incorrect i watched to scale when they put the refer it clearly said 43 pounds and on my paper it says 11 pounds i just feel that ita wrong we brought alot there all our aluminum was clean none of it was dirty im sorry that i left a bad reveiw but i feel we got riped off badly we do have to go money and pick up the 15 doller check for out refer i will talk to yall then.
I called this morning to find out how much they would give me for 4 steel rims at 20 pounds apiece and was told $.35/pound. Dropped off the rims and got my ticket for the refund and it was only $7.60, not the $28, I was expecting. She said sorry I gave you our aluminum price. I didn't cause a commotion, because there was a line behind me, but I wont be doing business there again.
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