Futrell's Wrecker Service, LLC in
Greenwood (LA)

Solid results at a reasonable price on a flatbed wiring issue. A great go-to for repairs it their area. Thanks !

I’ve had several occasions that Futrell’s Wrecker Service has been able to get my company out of a bind. We have had big equipment, large trucks, and personal vehicles stuck or broke down over the past few years. Futrell’s Wrecker Service has also unloaded new equipment or trailers being delivered for construction projects. Each and every time their services were needed, a responsive action was immediate by one of their professionals. Futrell’s Wrecker Service offers a wide variety of solutions for large and small vehicle problems. Their equipment and machinery are top notch and can get the job done expediently! My company is grateful and thankful for the reliable services that Futrell’s Wrecker service consistently provides. Call them! You will not be disappointed!

The truck driver who did the service was racist and unprofessional . I can give many examples about his attitude First was angry for no reason and told me i have to go back to my country Second after he finished the work , he start threatening me that i have 5 min if the company did not pay him he will take the truck . Then he took my truck’s keys without my permission and dropped behind the tank with out letting me know about it even after he left the truck stop After all when i called his dispatcher to complain about him she told me that he is the owner of the company and can not do anything thing about it

They deserve ZERO STAR. Unprofessional tow service I talk with Lauren over the phone on 12/2/24 at 5:30 PM and scheduled tow service for next day at 8 am. Next after multiple calls she sent a tow truck to us at 9:30 am she was saying that the driver is checking the truck for one hour. At the end of the work they charge us $732 for one and half hour job. Don’t trust them they are totally scam towing company.

I called for a quote. Male who answered call was incredibly rude. He hung up and would no longer take my calls. This guy has an ego no one could believe. I mean who does this guy think he is. Wish I could leave no stars. I love his response. Further proof of ego. Lol.

STAY AWAY FROM THIS PLACE. This guy is a literal piece of garbage and regularly tells people he disagrees with that it's a shame they didn't die in their accident. Overcharges people and thinks because insurance pays the cost that it doesn't cost the individual anything. All together a trashy person and dishonest to boot. All of the positive reviews on this page are FAKE.

Do not use this wrecker service without a quote. They charge insane prices for their service. A tow for us that should have been between 300 - 400 cost us almost $3000. He does not comprehend that even if insurance pays it ends up costing the people. This is one reason Louisiana’s insurance cost is so high. He is also very unprofessional and used such foul language when the truth is told. We were accused of being liars because in his mind it was not costing us anything and he did say too bad it wasn’t a fatality which was my husband whose truck hydroplaned and went in the medium in the rain.

DO NOT TRUST, DO NOT USE THEM AT ANY COST, If I can will give then negative 8 stars. First of all we called them to tow our semi to the delivery so we can drop the trailer for unloading which was literally 1 mile away. Then we bought the truck to the shop. They said that the truck left the shop 2pm and get to our truck 5pm and it was literally 13 miles away from them. Who in this world driving 13 miles three hours. BEST THING IS THAT THEY CHARGE HOURLY Then charge us $2500 for their service which really should be highest $1500. Overcharged 1k. DO NOT RECOMMEND TO ANYONE to use this company.

DO NOT COME HERE! If I could give 0 stars I would. They stole my brand new fire extinguisher and replaced it with a smaller old one. Owner and management is horrible, can’t even call for updates. And on top of that they literally charge an arm and a leg for repairs!

Broke down on I-220 at 1700 on a Wednesday. Called Futrell's. In one hour, I was getting hooked up. They offered to work on the truck at their shop. We got there at 1830, and they offered to take me to a motel. Workmanship was professional and accurate. The truck was fixed, and I out the next evening. More than I wanted to spend and less than it could have been. Overall, I am happy with the job. Thanks. John Brooks - Matagorda TX Kyrie eleison, through the darkness of the night

My truck got stuck in the ditch after losing a steer tire. Futrells got me pulled out and towed to the truck stop then repaired the truck good as new. As an owner op I sure appreciate the help and the good price. You guys are great ?

Got a crack in radiator in the middle of the night. Stuck on interstate. The guy came out put a gallon and a half of water in radiator and followed me back to ahop. He was very nice. However, the next morning i caught david in the ahop in lie number one. Said he couldnt get radiator until tomorrow. Had to be overnighted from Little Rock. So i called freightliner. And they had three in stock. So he said the other mechanic who was on his way in would pick it up and they will get me fixed. Three hours later i called to get update. The owner hung up on me saying the part would be couriered and whwn it gets here it gets here. Then hung up. I called back and got a run around by lady. They never ordered the part from freightliner. Cause i spoke to the parts. And the guy there said i shouldnt deal with them. So i went to settle up for the roadside service. Over 500 dollars. And an attitude. STAY AS FAR AWAY AS YOU CAN FROM THIS BUSINESS. THE LIES AND RUDENESS AND NO RESOLUTION IN FIXING YOUR BREAKDOWN!

first of all never ever call this place and if you do cover your phone in plastic. these guys spit about 4 gallons a minute. also prepare to bend over and make sure you been chewing your food good. Even the Greenwood police say beware. Worst tow company in the US.

They arrived in 30 min and got me out of a situation my dumb ace got myself into. They also did a quick overview of truck and trailer. I appreciate it fellas! Oh...and charged less than I expected for a fully loaded trailer. I thought they were going to milk me lol

They had a blowout on the way to pick up our truck but kept me updated every step of the way. They towed our semi with trailer to the place we asked with no other issues. Very nice people to talk too and Jacob knows his way around a semi!

Very fast response, easy to work with. They were competitive priced and eager to please. Perfect service. We will definitely call them again when we need a towing service. We Highly recommend Futrell Wrecker Service, LLC!

We used Futrell’s and they were great. Jacob was punctual, professional and was so knowledgeable about towing. I would definitely recommend Futrell’s Wrecker Service and they will be my first and only call if we ever need another tow.

I've used Futrell's for my towing and roadside needs for the last 3 years. I called with a flat tire late at night on Hwy 789 and Jacob showed up in less than 45 minutes. After he finished, he gave me his number and told me to call anytime I had an issue. Since that 1st flat tire, Jacob has handled every service call for me - no matter the time. Recently, I woke up and my car wouldn't start. I had a meeting in Alexandria that morning and was afraid I'd miss it. Jacob rescued my day AGAIN. He came to my home before 7 am and replaced the battery so I could get on the road to make my meeting. I cannot say enough about his customer service, professionalism and attention to detail. I recommend him and his drivers to my clients and trust him with my family's needs too.

Good, reliable service. Worked with me and my warranty company to get my travel trailer off the road and to its destination.

If I could give a 0 star I would. Awful customer service. Was supposed to be there at 9am didn’t show up til 4pm and kept saying he was on his way. Had to have trucks decked. He was screaming and cussing at the owner of our company. Threatening to drive off with the trucks decked in the air as well. He tried charging us 2400 to do 1000 worth of work. Will not go back and will not recommend to anyone. The driver was Jacob

Call this company!!! I was rescued late last night on I-20 after hitting a deer that completely disabled my truck. I was stranded in a dangerous location, freezing and shook up but .. when I called they said "we are going to help you" and the driver was there in no time. I am so grateful to Futrell's and Jacob for making a difficult time so much better. Lisa Long

Very impressed with this guys they show up very quick and do the job very fats and safe I’ll recommend this company 100% They save my day They had a good attitude not rude like other company’s I called And they have Affordable prices Thanks (Jacob ,Cody and Andrew)

Called for a tow. Guy said it would be 30 minutes or so. Called me back on his cell so I could have the number. An hour later I can’t get through to the company line and he won’t answer his cell phone. I called from my other number and the call went through. Sorry excuse as a Human Being & a Man. If you can’t come or don’t want to come just let me know… don’t have me waiting for a Tow that will never arrive. Crazy part is he was going to charge me $400 bucks. I was willing to pay because I was in a bind. But I literally just needed to get pulled out from being stuck. Very Disrespectful. Take a look at the text.

This company is super professional came with the proper gear needed to tug out 178,000lb 10axle they did a great job. The gentleman that was on scene was super knowledgeable, super customer service! These guys have earned a huge amount of respect for the care they took while doing the job, they did not in any way damage anything while their gear was on the truck and trailer super happy with the standards these group of guys show! Fair rates as well very awesome! Keep up the great work fellas! I recommend all my oversized hauler buddies or anyone to call these guys when you need a helping hand! 10/10 stars!

Very friendly. Fair pricing. We got stuck at the TA travel center. They towed us to reliable shop and helped get us back on our way. They even loved on our big dogs. Thank goodness for real people caring to help.

Wanted to leave an awesome review for this company Blew a tire last night in Greensboro Louisiana, Pulled into the TA truck stop where they have every tool to possible get me fixed up, an they refused. Called Jacob an he was more than willing to drive 45 minutes to assist me, an he did it all with a smile on his face. This is the example of the true American spirit.

As a fleet manager I have used Futrell’s serveral times in the past. Jacob has always been friendly and accommodating. His rates are fair and affordable. I will continue to use him for all my regional towing needs.