Topshelf Towing Inc in
Rayne (LA)

What clients say about Topshelf Towing Inc in Rayne (LA)

• Artem Vishniakov (Vishnia)

  was in a serious accident and slid off the road. I called this towing company and was quoted $2,000 to tow my truck to their yard. When the driver arrived, we both assessed the situation and confirmed that my truck was in good condition and could be driven—unstyled. Yet he insisted on towing it, citing minor scratches as excuse. Then he deliberately unplugged my trailer’s lights and claimed it couldn’t leave without a full tow. He even notified the police, but I repaired the lights myself and offered to drive off. He refused. I spent the entire night, covered in mud and bitten by insects, waiting in the ditch because he wouldn’t tow me. Eventually, he towed me to their lot in the morning—and then kept my trailer hostage. They repeatedly delayed loading it, giving excuses like “we’ll come tonight,” “we’ll come tomorrow morning,” etc. This went on over 24 hours with no access to bathroom or shower. When I finally left to wash up, they never followed through. Instead, they billed me $21,500—over three times the original $7,000 estimate. They billed for: • alleged fuel spill cleanup (didn’t happen), • hourly forklift rental charged like day-rent, • every hour the truck sat in the ditch. They repeatedly used threats—claiming they’d increase the bill if I didn’t pay immediately. Meanwhile, my cargo was damaged by rain in their yard and now ruined. My broker opened a claim, and they demanded $1,500 just to release the damaged load. This was disgustingly dishonest and abusive. I desperately needed help and instead got taken advantage of. Stay far away from this company—they will extort you and ruin your business. ⸻ Tip: Always get multiple quotes and contract terms in writing before authorizing any towing or storage, and insist on itemized billing.

  Jun 27, 2025
• Илья Киселев

  I had a very disappointing experience with this towing service. I got stuck and called them for help. We agreed on a price of $2,000 to pull my truck out and transport it to their yard. However, once they arrived, the process was slow and unprofessional. After the job was done, they suddenly raised the bill to $6,000, claiming additional charges like fuel cleanup (even though there was no fuel spill), and other vague fees that were never discussed beforehand. It was clear they were just inflating the price. I wasn’t prepared for this huge bill, and since I didn’t have that kind of money on hand, they refused to release my vehicle until full payment was made. They kept pressuring and threatening me — saying that if I didn’t pay quickly, they would increase the fee even more for “storage” and “delay.” There was no room for discussion, no flexibility, and no professionalism. Just threats and manipulation. I finally had to pay the full amount just to get my truck back. I strongly do not recommend using this towing service. Completely dishonest, unreliable, and disrespectful. Beware.

  Jun 25, 2025
• Hainan Li

  Recommend

  Mar 01, 2025
• john allen

  Johnny came out to theT/A in Lafayette to re center a piece that had shifted on my trailer. Then came back the following morning in the rain to finish repairs on said piece. He's very professional and laid back. By all means use this guy if needed. I've sent his information on to my company and my customer.

  Mar 17, 2023
• jacques bergeron

  Front tire exploded on highway 10.. no injuries thank god! CAA couldn’t help us after three hours of waiting on the curb… We googled and reached out a few towing companies and none could help us! But we called Topshelf Towing and spoke directly to Johnny the owner who finally helped us out. He’s experienced, efficient and cares! If you’re in trouble with your vehicule around Lafayette you bound to call Johnny at Topshelf. Jac

  Apr 02, 2022
• eddie starks

  Great service

  Dec 01, 2021
• Adam Morris

  Showed up when they said they would! Professional service at an affordable price! Towed truck and trailer! Hope I won’t need a tow again but if I do will definitely call them!

  Nov 04, 2021
• Edward Stearns

  Johnny was great he didn't give up until he got me back on the road great job

  Aug 14, 2021
• Jason Coffey

  Johnny provided fantastic service. He is highly dependable. My Class A motorhome broke down at a truck stop on a Saturday. I called Johnny and even though my insurance was a pain to deal with, Johnny promised to have it to the mechanics that evening. Thanks Johnny.

  Jul 31, 2021
• beau uaintneedakno

  Got stuck in a ditch with my two young kids, showed up within less than 30 minutes and got me out just as fast, extremely professional and respectable. Highly recommend

  Jul 16, 2021
• William Vierra

  Very honorable man, treats everyone with respect, honestly the best tow service I ever had bar none.

  Mar 17, 2021
• nikki chavez

  We blew an engine in our truck (on our way through the US from Arizona)and were stuck on the side of the road. We called Topshelf Towing and they came to our rescue very quickly. They towed our fifth wheel to the local KOA so that we were safe. They turned a terrible time into a much better time for us from the start of the second we met them. They catered to our children from providing movies to making us all laugh and even letting them honk the horn in the semi truck. They also helped us air up a tire on our trailer that had went flat. We cannot say enough good things about this company!

  Mar 13, 2021