This rating is based on customer reviews, inventory size, pricing, and service quality
D&D Towing and Recovery in Campbellsville, KY shows a strongly positive trend: most reviews praise fast response and professional, friendly staff, careful vehicle handling, and above-and-beyond help (on-site fixes, follow-ups). Office service is noted as kind. However, pricing and ETA communication can be inconsistent: one report of a very high short-distance tow with receipt issues, a missed 24-hour availability leading to a long wait, and a lockout that wasn’t cheap. Little to no info on inventory, yard organization, or parts access. Overall: 92/100.
November 11, 2022 my driver got stuck somewhere police came they called the towing DND towing they came they tow the trailer designated area. We paid $1950 for towing 1 mile then about year later I called the insurance and I let them know what happened. They said if you bring the receipt will refund you we will reimburse that 1950 I’ve been calling these guys for the last two weeks, when they see my phone number voicemail pop up I’ve been calling them in and out if they give me that receipt $1950 to my pocket I don’t know what’s going on bro I’m pissed off right here.
Well I ran my car into a ditch and called them at 6:00 a.m. because they advertised 24-hour service the gentleman told me that his guys do not come in till 8:00 a.m. I called a couple of times but when it got near noon I finally canceled and called somebody else my car had been stuck in that ditch at the bottom of my drive for 6 hours I understand people get busy and there's probably other people that had towing but someone could have called me and let me know that it was going to take over 6 hours when I did talk to them and canceled they said that they were on their way to my house they were very nice but I but I feel that they could have got my car out sooner than 6 hours or at least called me and kept me updated on when it would be an estimate time of arrival and btw it took less than 5 minutes to get my car out of the ditch with the other gentleman
Because I was stranded in cold weather they quickly got a truck to me within 20 minutes. Very professional and nice. Will call them for all my towing needs.
I had some trouble changing my fuel filter and I noticed d&d 's facility nearby and I called to see if they possibly had a fuel filter I could buy the person who answered said we'll have somebody come out to help he said he would take me to Napa for a filter just to help me , wow! His name was Ryan and he helped me putting on the fuel filter .. I'll be sure to tell all my trucking friends about d&d ...thanks Ryan
I don't usually write reviews, but this time I decided to. I had a problem with the truck, stuck on the side of the road in the mud. I called your support team, you came right away. I was very pleased with the service, thanks for the promptness.
Absolutely the best !! 5++. We were traveling on vacation. Stopped for lunch, went to continue on and our truck with a camper wouldnt start. We thought it was the fuel pump. After calling a couple local towing company having no luck due to unable to tow due to our large truck camper on the truck. After a few minutes my phone rang it was D&D towing one of the guys, my husband didn't catch his name, darn, had called back he had an idea that he could talk my husband through the phone on what to do to possible fix the problem. My husband followed his direction to reprime the fuel pump. To his surprize the truck started right up!! What a relief!! What a great company!! You are the best!!
Best service ever. My daughter and I had a flat on the side of the road. Within 40 minutes to our call to AAA they there fixed our tire and they followed us back through town to be sure we were ok. They were amazing finally and process. Thank you!
Best people and tow experience ever. Beey kind. Very sweet to the kids. Even went above and beyond and drove me to my other car so the kids would be warm in the car we needed towed. Some of the most kind and warm hearted people I've ever met in my life! I will always recommend and use them from now on!!!!
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