What clients say about Alpha Recovery & Repair in Bronston (KY)
Can’t say enough good things about Jacob. Came out on a cold, wet Sunday after Thanksgiving to check and change my tire. He is very knowledgeable and friendly. Highly recommended! A+++++++
Got here quick very quick and I’m in tateville. Got the professional equipment won’t damage your car. And jumped the vehicle ask in five minutes. Save thanksgiving. Highly recommend.
They got here quickly. The two guys don't remember their name. They came a looks like a police car that they even called it the cop car. They were very quick. I wasn't even sure it was going to work at first but I just goosed it a couple times. I gave it some gas that helped and it started up and they were. I mean they were very quick like maybe 15 minutes. So yes what I use them again 100% I give him totally good marks. Hopefully I don't have to use them for you. Know battery but anything in the future I would definitely use them. So okay. Happy Thanksgiving!
The 2 men that came to my house to help me out of a bind were very nice and did a great job. They work great together ! Thank you for the quick and reasonably priced work !!!
Wonderful guys, I got stuck on us 27 and there were there within the hour and had my car at the dealership before I knew it if I could recommend someone it would definitely be them.
My husband locked his keys inside his truck Alpha recovery and repair showed up at Our home within minutes, literally.. We were so pleased with their service, friendly knowledgeable, exceptional service.
jacob and jared were awesome!! ? we got locked out while we were out of town in KY and they got us back on the road lickety split! Kind. Professional. Good Humored. Solution oriented.
Very fast and friendly experience! Thank goodness for their service today!! I would highly recommend if you’re in the Somerset, KY, area! On an another note, seamless process!! We hated the situation we were in but loved dealing with company!!
I was extremely pleased with the service that I received. The technician was out 20 minutes after placing my roadside service request and they had me up and running within 30 minutes, which was very important because I have 3 children that had testing at school today. And needed to get them as soon as possible. I would definitely recommend this. Business, the technician that came out, Jacob bridges. Was very polite, very knowledgeable, actually?
With great people skills, 5 stars all around. He even took the time to educate me about batteries jump boxes and the causes to batteries getting drained.
Jared and Jacob towed a car to my house for a very fair price and i had another one waiting that was giving me trouble. They diagnosed a failing thermostat and replaced it in the same night. What happened next earned them a lifelong customer. The thermostat they replaced was a faulty product but lucky for me, they had a warranty on the part and took it back and got me another one the next day. Then we learned that the radiator cap was causing the car to continue to overheat as well so we replaced it too. Each time I continued to have an issue, I just contacted them back and they pinpointed the issue. They used top of the line technology to diagnose my maintenance lights and temp lights and answered all of my questions. It is very apparent that these guys have a background in customer service because they treated my car as if it was their own and didn't stop until the issue was resolved. Jared even followed up with me today to ensure customer satisfaction. He understood that as a mother of two kids with lots of appointments, that I need a reliable vehicle. It means the world to me that he sympathized with my situation and understood the impact that his work had on my life. Their outstanding service doesn't just extend to my own experience. Jacob and Jared recently offered free tows and assistance to families impacted by an EF4 tornado that tore up our town. They are the kind of brothers that understand family values and take pride in serving the Somerset community. I am grateful to have a new mechanic and to have had the opportunity to catch up with old friends. If you are in need of assistance, look no further. They love this town and our people and are happy to serve you. ❤️
Jacob and Jarod were amazing and very helpful. They even followed me to gas station to be sure I haves enough air in my spare tire they put on totally appreciate their help
Such amazing guys! Came to my home to diagnose my cars problem and fixed it the same day. Extremely thorough and found another mechanics mistake. I'll definitely be bringing my vehicle back for future repairs!
Absolutely fantastic. They were gentle with the car so they didn’t mess it up. Great with communication and letting me get my things. Updated the whole time. Definitely great people that care about people.
These guys are amazing! Towed my truck during a snowstorm and did the work I needed plus went the extra mile to make sure everything was right heading out the door. A+
Extremely friendly and Fast to help me out!! I really appreciate everything they did to help me, if it wasn’t for them i’d be stranded!! The best prices around, They’re better than any competitor in Pulaski county!
The most honest straightforward guys you will ever meet. Never in my life have I had a business make me feel like family as much as they have. For any of you mechanical needs definitely give them a call!
My sons car broke down on the way to school. Alpha was able to immediately recover the car, access the issue and fixed the alternator all within HOURS, and he had his car back the same night for work the next morning. Quality, efficient, and reputable work for a more than fair price in this day! Will definitely use them for future and would highly recommend them for anyone and everyone else.
I took my car to three different places over my battery terminal and none of them could help me. I took it to Alpha Recovery & Repair and they fixed the problem in less than an hour. Do yourself a favor and call them first for all your car repair and towing needs!
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