Broke down and busted along I-65, I called Ellis towing. And, just like the Travis pulls up. Travis knew just what to do. In no time he had me back on the road. Thank you Travis and Ellis.
They did a great job very pricey not gonna lie but there was a wonder ful human named Travis who went out of his way to help my disabled papaw load up my husbands truck when he didn’t have too he was the sweetest ever
Ellis Towing is top notch. They're always super friendly and helpful. Travis is a great guy and very helpful. If I ever need a tow I always call Ellis.
Travis was absolutely amazing. Arrived quickly and went above and beyond to get my car towed. Would definitely recommend Ellis Towing and ask for Travis.
Just want to recognize Travis who towed my car this evening. He made a car issue, after a shit day at work absolutely stress free. Good man appreciate his service.
Travis was great he arrived timely and immediately found where the vehicle was parked and did not have to call and ask a lot of questions. He took great care of our vehicle and got it back to the shop without a scratch!
I want to give a special thank you to Ellis towing for what all they have done for me and my family they have really went above and beyond to help us out with all of our needs that we have from our tow they was fast and timely as well. Our driver Travis was very helpful and very kind with what all he did for us he went out of his way to make sure that we was taken care of to the best of his abilities during this holiday season. I would give more than five stars if I could and I highly recommend Ellis towing for any and all of your towing needs wether it’s the right down the street or a cross the country they are very fair and reasonable on there prices as well and they are very knowledgeable about what they do and how to do it and the most important thing is they are amazing people.
Ellis has always treated me well. Travis recently saved my bacon in the middle of a busy street. Truck was nice and clean and he even threw some oil dry down to help with the mess.
We were in an accident on Thanksgiving day on our way to family. The Bardstown police department had Ellis Towing come pick our disabled vehicle up from the middle of the roadway. Our driver Travis Gaffney was nothing short of amazing. Within a few minutes our vehicle was loaded and all the mess was cleaned up like it never happened. Thank you Travis for being patient and understanding of our situation on a holiday when most people are with their families and thank you Ellis Towing for sending him. It was a true blessing in disguise.
The service was fantastic. I was stuck bad in a full size 15 passenger van. Travis arrived got to work quickly showing that he definitely new what he was doing and had me pulled out in minutes. We all know these situations are embarrassing enough and he was so professional and kind he made it feel like he was happy to help rather then just doing his job. Great guy definitely made the bad situation turn into a good laugh.
I had a flat tire on I-65 South coming out of Louisville. The tow truck driver was very friendly, efficient, and genuinely cared for our safety. I couldn't have been happier with the service. 5 stars!
Extremely helpful and considerably less expensive than the service offered by my insurance. Travis was great. Not a good day for me, but relieved for the help.
Don't usually write google reviews, but it is the least we can do to say thank you to Mark from Ellis Towing. We were on I65 with a flat tire. Mark was helping another motorist near where we pulled off to the side of the road. After he was done with the other motorist, he moved his truck up behind us and offered to help. Not only did his truck help block us and make us feel better about not being hit while changing the tire, he took over and had the spare on in no time. He didn't ask for anything in return and he certainly didn't need to stop and offer his help. Thank you Mark for being so kind and helping us out.
Travis was very friendly and as helpful as he could be! I have a lowered car and he even took it upon himself to help me out getting on and off the rollback without damaging my car. Highly recommend for anyone in need
Travis who works for Ellis Towing, was so friendly and a very careful driver. Today he towed our truck and camper 107 miles. He was very nice, curtious, and even asked if we needed to stop any where to let him know. His truck was very clean. If you ever have a breakdown and need a tow, look them up and ask for Travis. Thank you Travis and Ellis Towing. You have no idea how much we appreciate your help.
Recently had to have my car towed from I-65. Called Ellis towing and they sent Darious to the rescue. He was able to hook up my car and once we got to my location, he figured out what was wrong with my wheel/tire. He was able to fix it on the spot and get me rolling in no time. I highly recommend Ellis towing and if you’re lucky, Darious will answer the call…
Travis was outstanding. We were eight hours from home and broken down on the interstate. Travis was professional and went above and beyond to actually drop us off at a hotel after delivering our truck to the shop. I would recommend them to anyone.
Hats off to Travis (our driver) with Ellis Towing! He was prompt with his arrival in less than 20 minutes. He was careful and professional while handling our little gem. Travis is truly a genuine person who shows integrity in his work. If you’re near I65, Hardin County or surrounding areas; this is the company to call!
My son who also works for me and the company we work was in a pretty good wreck today. Austin was was 1st on the scene in a very timely matter. Let me know another wrecker was also on its way, with a smaller wrecker shortly behind. I ended taking my son to the hospital and Austin and I had talked. Dispatch was amazing as we are a new company to the are. Amazing.. tried to give them a CC over and charge me whatever as I needed to take my son to the hospital. Politely told me to take care of your son.. New customer and will definitely use them again. Thank you all, my boy is sore but all good!!
Rear lateral link broke on our impala on our way to Texas and they got here sure quick and Travis was really accommodating to the situation. Got us to an auto parts store and Travis was super friendly and a super funny. Single handily turned a bad situation it a good time. I recommend this company hands down
Wife and I broke down on Sat evening and called these folks and with in 25 mins a rollback came and brought us home to Louisville (30 miles) and in my driveway all within 1.5 hrs. Driver Gabriel was very nice, fast, competent and safe driver. A bad situation turned pleasant by him! You can’t ask for better than that. Ellis was great and accepted our road hazard company (Coachnet)!
David saved the day. While driving my car I received a message about my drive train not working properly. Luckily I made it to a parking lot. While I was trying to decide who to call for help I see an Ellis towing truck coming through the parking lot. The truck was parked and a gentleman was eating his lunch. I walked over to explain my situation and David was so kind and very helpful. He did not hesitate to help even during his lunch break. I really appreciate him and was very grateful for all his help. What could have been a very frustrating situation David made it so easy. Thanks David I consider you a friend. I Will let family and friends know who to call in the future for any services that may be needed.
Had an emergency tow this week. Ellis was super helpful and had a rollback to my location in 14 min. TRAVIS was the operator who was knowledgeable, friendly and loaded my truck as if it were his own. His rollback truck was immaculate inside and comfortable as we had a 1hr ride to the dealership..1st time using Ellis and was very surprised and pleased with the great customer service! Would recommend and use again if needed.
I had a blowout on I-65 and they saw me on the side of interstate. They promptly stopped and figured out how to change my tire using all of their great equipment. I was so grateful for their help. Our vehicle had some nuances related to getting the spare off which I would have never figured out on my own. I highly recommend this company.
We have AAA & needed a RV towed from one county to the next . After trying to schedule for 3 days a wrecker was finally sent out , only then was I informed that it would cost 500 more in addition to the 500 covered by AAA . Seemed a little too expensive to me . I wouldn’t even use them however it’s the only service in the country that is contracted with AAA!
UPDATE: after calling AAA back and questioning the price, after verifying that we have the best package available, after calling other towing businesses to see how much they would charge( which was a tremendous amount less) AAA recommended I call Ellis to try and work out a better price. I spoke with a very kind lady on the phone , I explained the situation to her and she said a supervisor would call me back. When I received the call back, I was told they wouldn't consider even coming back out for any price until I removed " my previous Google review", with his extremely rude attitude I explained that I'd leave my review and take my business elsewhere.
I feel since they are the only one in the country to provide AAA service they charge over the top, ridiculous rates and over all a bad attitude
An unexpected flat on I-64 with an index of 103° had the ability to ruin anyone's day. The driver was there in 40 minutes and got me to the tire shop in time for a quick replacement. Quick and courteous. I would certainly use them again!
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