What clients say about Neighbor's Garage Towing L.L.C. 24/7 Hour Towing Service in Frenchburg (KY)
Drove my truck there paid $3778 and had to haul it out on a tow truck and won't refund my money... don't let these ppl touch you car...you would think a deputy would run an honest business... Put in a stand pipe which was not approved work or even talked about only fluids an a/c repair and diagnostics on an extended crank to start issue where the reasons it was there...while doing this he cracked my branch tube which caused hpop to burn out running wide open to compensate...brought to a actual diesel mechanic $10k estimate to fix what he broke so I paid him almost 4k to do 10k in damage and ended up selling what was a great truck in non running condition because of them for 1500
We feel so lucky to have met Tim, who helped us pull our car out from a steep slope in front of the Base Camper Inn in Red River Gorge, Kentucky. He was incredibly kind and responded so quickly, turning our trip back into a wonderful experience. We truly appreciate his fast and careful service — he saved us without any damage to our car! We kept his card; hopefully, we won’t need to call him again (lol), but if we ever do, he’ll definitely be our first contact!
Had to call Tim on our 5 year anniversary during a stay at the Red River Gorge, he was extremely timely for it being outside of traditional normal business hours. He was knowledgeable of the area like and very friendly. Got us unstuck very quickly and got us back on the road safely. Well priced for what was emergency services for us, since we were stuck.
I was camping at RRG and my car got stuck on a drop off. I called Tim and he arrived before his ETA previously provided. Once he got there, he was able to remedy the situation in no time, without damaging my car. Apart from being obviously knowledgeable and efficient about what needed to be done, he was SO KIND. I am so grateful! I highly recommend.
Had my car fixed here. Very awesome priced. Much better than Dutch's Ford service, which i bought my car there and it came with a lifetime power-train warranty. However when my axle shaft was making noise I called to make an appointment and they said my lifetime warranty has expired??
Lesson learned that Dutch's car dealership is a shady place to get a vehicle. I wouldn't buy a pull wagon from there ever again.
But thanks to Tim's shopin good to go and back on the road! Thanks to all the ppl who make it a good place for affordable service done right.
We have had work done on our truck and car, more than once, and have been extremely pleased with mechanical service and with how we were treated. We intend to use no other garage for our needs. We highly recommend them. We hired their tow service to get our car to their garage, also, and were pleased.
I locked my keys in my car late at night in the middle of nowhere with nothing but a bottle of water on me. Tim responded quickly and provided wonderful service. I would give him a ten star review if I could. He turned a terrible situation around in no time. THANK YOU TIM!
I was in the area four days with an RV when my truck broke down. They came to the campground with a tow truck, repaired the truck, and delivered it back to the campground within 48 hours.
Tim was great to deal with. Thankful there are people like Tim out there. Was broke down on weekend, they showed up and made being broke down as good as it can be.
they came to slade ky offroad park to tow me up out of an extremely herd trail in the middle of nowhere on a trail called hair pin, then got me back on the blacktop we're they fixed the front axle i destroyed, evan welded a new knuckle on and replaced the wheel hub bearing and everything., they evan gave me 5 gallons of gas to get me to the nearest gas station., all this while it was raining. much ablige to them they were awsome
No job is to big or small for them they got the truck out in no time had 3 tow truck companies try it and no one would touch it but neighbor's garage didn't hesitate they jumped into action
I broke down the other night and called him about towing!! He acted fast and took care of the issue!! They are supper kind and willing to help the ones in need!!
The first time I used Neighbor's Garage Towing was for a dead battery. They were there in no time and got me started.
The second time was for my 55 Chevy. It was for a loss connection on the starter. Again they were there in no time and fixed the problem. All the guys are so nice and I well be calling them again they do such nice work.
These guys are awesome I bought a motorcycle and Tim, ended up giving me and my buddy the grand tour, we got to ride in his self Built Jeep, wicked fast and could climb a mountain, after leaving the bike broke down on me due to no fault of anyone and Tim was right there, loaded it up and took it back to his shop to repair it to make sure it runs good as promised these guys are fantastic, super friendly and very professional highly recommend
The workers were rude and would not acknowledge me. They also towed a vehicle illegally. I ran out of gas and pulled off the road, route 36. The vehicle was not close to the road. The vehicle sat for about 2 hours, and it was towed by this outfit.
In the January 2025 ice storm, my teenage daughter got her vehicle stuck horribly near a wedding venue in Rogers Ky. (Why anyone would ever put a wedding venue there is beyond my comprehension but that’s another review for another time). Anyway, Tim and Mason from Neighbors Garage went above and beyond to get her out of the mess and get her to a safe place for her to drive again. This mama thanks them and appreciate their kindness and professionalism.
Highly skilled and very professional. They pulled my truck out of a ditch without even a scratch on it despite there being boulders and other obstacles. They definitely know what they're doing and I would recommend them to anyone.
I can tell you all now, these are the most hospital group of people I've had to deal with. These people are patient and go above and beyond their job duties. I can not thank you all enough. You do not come across folks like you very often and it is definitely a rarity in this day and age. Special thanks to Tim and Juan both. You're patience and hospitality are appreciated.
Tim and his crew at Neighbors Garage Towing are wonderful people! My husband and I found ourselves in a bit of bind with our F250 and 24’ trailer and these guys didn’t even blink eye at helping us out! Great people and great service! Timely and extremely reasonable in pricing! We are thankful for their help and would highly recommend them!!
Tim and his crew are great people!. They went above and beyond to help us. They are extremely careful with your property, in our case, an F250 and 24 foot enclosed trailer. We arrived at a rental at 2am and realized quickly we were in a bind, on a very steep hill. These guys got my trailer safely off the mountain and felt like people I knew my whole life when we were done. HIGHLY recommend this service in your time of need. I can’t thank Tim and his crew enough!
This group of guys are awesome they are so polite an nice an they work really hard at what they do I had to them to do work for me a couple times an both times I would them 120 percent Great Job
What a great experience we had getting the car towed. They were so nice and friendly! The only tow company that was willing to come help us with our situation. Went above and beyond to help us- Thank you again!!!!
We were warned by local friends that prices were outrageous. We decided to give the garage a chance & benefit of the doubt. Unfortunately we were sadly very disappointed & won't use the garage again. Cost was high for price per work done. Our vehicle was towed only 11.2 miles & the cost $300. The Pitman arm in the vehicle had snapped off. Labor was 300.00 to install the part. My total bill was 806.56.
After talking to other mechanics I'm told it was an hour of work at the most. So apparently their mechanics charge $300 an hour. Other mechanics told us we were scammed. We should have listened to advice given prior.
Tim was very understanding, patient and professional as he did an excellent job on my vehicle for a fraction of the previous price I was quoted from a different shop
Summary: Overall, they were incredibly helpful. They gave us a tow, a lift to the grocery, to our cabin, and the next morning from our cabin to the shop. Price was very reasonable and they were very kind and friendly.
My girlfriend and I rented a cabin for several days in Frenchburg. We were on the way to get groceries on our first night when a brake line broke. Once we called them, they arrived quickly for a tow. Then, they drove us to the grocery so we could have some food. And then we were driven to our out-of-the-way cabin. The next afternoon, we got a call that the car was ready as well as a ride there.
Life-savers and glad they were able to help!
Website
