This rating is based on customer reviews, inventory size, pricing, and service quality
Union Auto in South Union, KY scores 85/100. Reviews highlight friendly, professional staff, honest bids, and fast, fairly priced towing/roadside help. Customers often report quick turnaround and success finding needed parts. On the downside, body/paint and some mechanical work draw inconsistent feedback—several strong praises contrast with a few sharp complaints about quality. Pricing is generally seen as fair and wait times short. Little is said about yard organization or inventory breadth, so those aspects remain unclear.
Had the pleasure of doing some business today with Jeff and his staff. Jeff was a man of his word on the bid. He further kept me informed as to the necessary details and his people are both pleasant punctual. You can bet that someday we'll be doing business again! As Always, Enjoy!
if you get into an accident an need body work on .. they are God, and they deal with the insurance, but don't let them do any mechanic work because they aren't that great
Flat tire. Broken jack. Car on the ground in the backwoods of southern Boone County. Oh yeah, did I mention that cell phone service is iffy at best? Jeff still managed to get a truck to me in about 10 minutes and I was back on four wheels in well under half an hour. At very neighborly rates - many people would have taken advantage of me in that situation because I didn't many options. Fewer and fewer businesses left like this - please support them!
Called Jeff for a spare tire for a rental van which came from Avis without one, 45 minutes later (from my house to Union Auto to home and mounted underneath), I had a spare under the van, no muss, no fuss, no BS. Couldn't have been a better experience! 10/10, would go back to Union Auto without a doubt!
I wish I can do no star.. I took my Toyota 86 to get the front bumper stripped and repaint. Had one stop where the clear coat was coming off, they fixed that but was gonna charge for the entire thing. He handed me my keys after I pointed it out and said “no charge” and walked away and shut he door. Never get body work done there!
