Copart - Walton in
Walton (KY)

Just gathered my belongings from a totaled car. Half my stuff is missing and even though only coparts touched anything, they didn't lose my stuff. No intentions to resolve this issue either. Poor service.

Jacked my price 50 bucks for my card thay don't do that in indy

Worst Copart in the United States. They don’t want to deliver the cars, take 2-hour meal breaks, and close early. The service is terrible, and customer support is even worse. A complete lack of respect for anyone trying to do business with them. I do not recommend it! Also, do not schedule appointments between 12 and 1 PM because they close for lunch and only return at 2 PM, just to close again at 4:30 PM. Ridiculous—better not to do business with them at all.

Danger only sells complete junk they no one else will buy I got completely ripped off and no one there will help you or call you back or refund you or anything They just take your money no matter what so be smart don’t give them ANY money up front Save yourself your time and your money

Manager is rude and unprofessional at Walton ky office would not recommend this place for nothing. I've already put in a complaint on how unprofessional this Manager was for dealing with ins clients. If there was an option to not leave any stars that would of been great.

Don’t sell your car in this lot, the stuff stalling part from it and very bad Manager

Beware! Absolute be the worst company ever had to deal with customer service is absolutely horrible. They refuse to let you speak with the general manager either he’s never there or they just won’t let you speak with him. They tell you they’ll have your call returned and no one ever call you back. Had a simple issue that could’ve been easily fixed their system kept kicking the payment back it was on their end instead of dealing with it, they charged me fees for not paying and also storage fees. Even made a special trip to my bank just to make sure that everything was good on our end it was. However, I will say that the people they have working in the yard are very helpful.

As a car hauler I applode to the Walton Copart Team They've helped me to get the car while I've been kicked out of the system cuz I was late 55 min from 3 pm appointment They have 30 min grace period vs 60 min on most copart I've visited. But since they were not Tóó busy - they've created a slot for me at 415 and 5 min later in i've got my car Thank you thank you thank you

I had my car towed here and either someone there or on the tow there stole the change from my car along with some other valuables. The mgr told me to contact my insurance company. They told me to file a police report. Ugh!

This is the worst Copart to deal, all the employees are rude and disrespectful. They’ll not have an appointment for two days and when you drive to put yourself in the queue, they said you didn’t have an appointment so can’t load you. I don’t know why that place operates for the public. Makes no sense

Nightmare for truck driver with long trailer .. very tight slow loaders .. people in office were nice

Went to retrieve my personal belongings out of my vehicle only to find out my belongings where taking out with no explanation not a care in the world when I asked who took my belongings and where are they no one could tell me this is such a disgrace

BIG THANK YOU TO Ms Shannon for helping me out with a problem that my sister was having. Super nice & friendly and appreciate the time she spent with us!

Just wanted to give Eric a big old shout-out! He was so helpful and very knowledgeable and very friendly. I ended up with a vehicle that was just right for me and a very affordable price.

Terrible experience with Copart Walton. Drove an hour away to retrieve item from my wrecked vehicle just to be told you have to be here 30 minutes before they close. This is absolutely ridiculous and no one informed me of this in any of the previous phone calls prior to arriving. The supervisor on duty, Cody was especially unhelpful and I hope GM Holly Sawyer recognizes how terrible this location is. Just look at all the other bad reviews!!

So yeah, this is a great place!! They sell stolen cars...they buy stolen cars!! Be careful what you buy and check vin number!! Also they will try to take your car off your hands before buying it. Smdh...so if you want to sell a stolen car, or buy stolen part's. This is your place. Smdh!!!

Sat home between the 8-12 time frame nobody showed up called they said they never dispatched anyone to pick up vehicle wasted my whole morning waiting on them just to be told I have to wait again tomorrow..I suggest you call bessler first

I have the best experience in Copart at this location, staff is really helpful

None of the workers were wearing face masks & I waited forever for them to bring my car up so I could remove my personal belongings.

It’s a good place to get/pick up cars. Nice people that attend you. They just need to be a bit more careful when they give you the car you bought. But overall a good place to buy/pick up cars.

Worst place ever my driver was there at 4:28 he had last car left to pick up, he asked nicely if they can load car even tho they working till 5, and he had 1000 mile trip, they refused it and said no and to wait till morning, when other coparts load people easy, this is worst place ever possible

This is the worst Copart that I’ve ever been at so far. Nobody seems to be happy to be in this yard. All of these people are rude. Not recommended at all. There’s always something wrong either computers, printers ...

Been waiting outside parking lot for 2 hours and still on the line they blocked the gate to slow wasted my day they need to wake up either work faster or get more loader and parking lot for car haulers to waited i atead just driving around back and fourth untill they wake up.unloaders keep going inside to bring cars but loader have to wait.

sold my old Toyota Highlander a few weeks ago. They came and got it and offered me a reasonable price. The truck driver was very nice as well.

They slam the cars around without care, using giant forklifts and damaging the bodies, and undercarriages susbstantially. Even stacking cards end to end or even on top of each other on occasion. The workers steal parts from cars. The office administrators are worse than government personnel

I have tried to bid on numerous vehicles, every one of them said I had to hire a broker or have a dealer license. Basically they will sell the car to a dealer but not to the general public. I find it highly discriminating personally. I have cash. I’ve bought from other Copart locations and paid my invoices the same day I got them.

I'd purchased a 2006 Harley VRSCD through RIDESAFELY at what I considered to be a high price to begin with on auction,-my bad what happened next just compounded my miscue.So as not to incur storage fees that would add to the already high price,I went about paying for the bike ASAP& was able at that point to get a pick-up location which was at the 13273 DIXIE HIGHWAY WALTON,KY location.With this info,I contacted with HAULMATCH to do the transport.It had been brought to my attention the driver from HAULMATCH was on the site the last day of free storage (11/16/17) and was turned away due to a "computer glitch" and was not able to leave with the bike.This is where this whole deal becomes VERY unprofessional,I contacted this Copart locations office and tried to explain the delay wasn't my fault and that I shouldnt be liable for the delayed pick-up.I was told that I was liable for what came to be $300.00 worth of 'storage fees' when the bike was finally picked up about 2 weeks later (at $20 a day),on top of that the bike was loaded in a way that the back fender was damaged! I'm not taking this whole affair lightly and plan on filing a complaint with the Kentucky Better Business Bureau.I'm left to wonder if this is the game they play when they feel you havent paid enuf for the vehicle.