This rating is based on customer reviews, inventory size, pricing, and service quality
Recent feedback on A-1 All Auto, LLC in Walton, KY is mixed-to-negative: strong praise for friendly, helpful staff, advice, and a salvage yard with used vehicles, but serious complaints about repair quality, broken promises (like not holding a vehicle), poor communication, and professionalism. Parts-finding help is noted; pricing, yard organization, and wait times are rarely mentioned, and inventory variety is only modestly referenced, so certainty there is limited. Overall score: 51/100. Best for browsing salvage and used cars, but customer service consistency and honesty appear uneven.
What clients say about A-1 All Auto, LLC in Walton (KY)
My truck was brought in for transmission work. Guy gave me his word that it would be road read and was not i had to drive my truck back to Michigan witch was over a 5hr drive and my truck barely made it back having to stop several times to put transmission fluid in just to get home with it being so late I call my friend the next morning explaining that it wasn't right I ended up taking it to another shop to get it check out to find out they botched the job. I have been trying to call them since ive been back home with no answer until today which was almost a month to get a number to send the pictures from the shop that has my truck now and to ask them to make it right spoke to the owner Steve which said nothing and handed the phone to the guy that claims he fixed my truck and I tried to explain what the shop said that has my truck and get a number to show proof and he hung up on me I will be taking further action against them and wanted everyone to be aware not to go to them they can not be trusted. Transmission was never seeded to the motor. Bolts missing and huge gap between the motor and transmission.
I put a review earlier and the owner of the shop lied through his teeth about the situation. What is sad Ivan is that you are lying about how you have treated this single Mom of 4. I know EVERYTHING that has happened. My friend is the most honest, Christian woman you could ever meet! I have watched her go through this mess for over a year and she has been too kind to step up!
Another fine visit to this fine salvage yard. Found what needed and good advice along as well. Fine used vehicles for sale also. Positively a great stop for a mid level automobile. Highly recommended.
We came all the way from Cambridge city indiana yo buy a bucket truck today. He said he would hold it until we got here and when we pulled up he was filling out the paperwork to sell it to someone else, nothing but liars and dishonesty wasted my time and gas
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