Guys if u are in the kcmo AREA and you have AAA Please request this company. I wish I could give them a bonus star! If you're using this company , see if you can get Helen on the phone, helpful,kind, Polite and just a pleasant voice.Walking you through all of the steps. I think Bill was my tow truck driver and when I said he was polite as well. Update update!!!!!! I have had to use the company twice in the last week and the Customer service is A1.Trey and JT helped me today in the heat for about 2hrs moving my car. At this point, whoever does the hiring out there in belton they need to teach a class because they know who to put on what job and how to get the job done.Let me add Meagan to the list,she has all of her duck in a row Very well, spoken!!!!!!!!

Kaleidoscope Kenya

09/16/2024 22:25:56

Are you kidding me! What happens when your truck pulling a camper breaks down 500 miles from home… This roadside services team both on the phone at corporate (Adam was his name) And your field technicians in Kcmo, Bill, and the other gentleman went far above what anyone would consider normal in today’s world!!!! Additionally, it was a priority to be sure that I was safe. Can’t say enough about these folks.

Michael Hartzel

01/03/2024 03:30:57

I had a great experience with driver Avione Turner. The pin I sent him to locate my car was incorrect. He worked with me to get him to the correct location and did so with a great attitude. Never got frustrated and even went inside the first location to see if maybe they had the car towed. I grew up in a towing family in Springfield MO. My parents owned Henry's towing, so I know a little bit about customer service in the towing industry. Avione was awesome and I will definitely request him the next time I need a AAA tow.

Jeff Henry

06/22/2024 22:05:05

This company knows what they are doing. They are amazing. The dispatch team the drivers everything! I'm beyond happy with the service I reviewed. The drivers name was Jeremy and he was extremely helpful and knowledgeable. The dispatcher that helped me with my call went above and beyond to help me get service during this weather. She is extremely wonderful and I appreciate her for helping. I was stuck on the side of the interstate and it was super cold. Jess (the dispatcher) made sure I got service super quick and kept me updated.

Sarah Meadows

01/20/2024 01:26:39

After a catastrophic drivetrain failure left me disabled roadside I contacted AAA for assistance. After some clown business with AAA, they forwarded my need to Roadside Services Towing of Kansas City (Belton) who promptly called to let me know they received my request from AAA, there were two other customers ahead of me and it would be 45-60 minutes. 60 minutes later I received a call from Alex (?) asking if a tow with a car dolly/wheel lift would be ok. I advised a roll back was preferred as the vehicle I had was Mercedes Benz with the 4Matic all wheel drive. Alex advised it would be about 2 - 2 1/2 hours. If I had known this in the first place, I would have called my standby Jackson County Tow and disputed the service with AAA for reimbursement. 2 hours later (11:05am) Roadside Services Towing arrived and I was greeted by Bobby, a new driver and Dave. Very friendly, knowledgeable, and aware of the unique towing procedure for the MB cars. They provided me a courtesy ride with the car as well as good conversation. This driver team was very professional and even the 'new guy' did an awesome job! I hadn't heard of Roadside Services Towing before, but I would have no worries using them again for any of my collector cars or daily drivers. Now AAA, they are a pain to deal with but Roadside Services Towing did a fantastic job, with quality team members like these I'm sure the remainder of the staff is top notch and squared away! Thank you Bobby and Dave, it was nice to have meet you...A+ Service! (side note: is it weird Michah has a bunch of great reviews from people with only 1 or 2 reviews, ever...hummm?)

ScroatBagGarage

11/10/2021 15:31:55

Driver was stopped in QT parking lot on side of the building, but not in a parking space. I was pulling in, going straight, as the driver started moving at me. I had my babies in the car and was terrified when I realized he was coming for me. He was probably within a foot of T-boning me. Luckily he actually looked forward and slammed on his brakes. I was not speeding through to get ahead of the truck before he decided to go. I was far enough away when he was stopped to easily see me. I saw the truck and proceeded with caution, he was still stopped until I was in front of him. He was simply not paying attention and if he had accelerated any faster he would have hit me.

Wendy Wood

11/28/2023 20:51:14

DO NOT USE THEM FOR SERVICES!! They towed my car and let it roll off of the truck and let it hit my father’s vehicle! Then the supervisor Kyle went out of his way to find a old satellite picture claiming that my fathers vehicle already had damages so they refused to take care of my fathers car, although you can clearly see in the satellite picture that Kyle pulled up that the damages are not in the same area ! They still have not taken care of the damages they’ve caused due to the negligence of their employee. They seem to think that my father doesn’t speak English for whatever reason, I assume because my father has an accident. But my father is currently in the process of filing a small claims through the courts and complaining to the city about them.. when I went to the office to speak to the manager they screamed at me and told me to leave. They have the worst service and character. again, DO NOT USE THEM FOR YOUR TOW!

Amina Mohammed

11/30/2023 18:27:47

Thaddeus and Bill were absolutely wonderful. They really went the extra mile to help us get out of a tough situation and were both incredibly kind in the process. Thanks from our whole family.

Adrianne Lange

09/17/2023 03:44:09

I got the chance of working with Michah today ! Thank god for that because man I was in a jam when he came. He was the only person able to get my truck out of drive, and stayed patient through my whole hour and a half problem. He was super respectful & held great conversation. He made me thankful to have my membership with AAA.

Jaylynn Smith

07/29/2021 03:13:35

Micah was wonderful. Got to my car much quicker than I expected so he had to wait on me. He backed the car into my narrow driveway with expert precision so it could be safe at home until the mechanic shop opens. Great service on a holiday weekend!

Meg Bode

07/02/2021 00:39:02

Micah saved the day. Literally had a driver drive right past us and continue on the complete opposite way, stopped answering phone calls, and went out to eat while saying he was on the way. When AAA decided to cancel and get me a different driver I got Micah and he was the best !! Fast, efficient, and very friendly.

Kris

08/13/2021 23:25:03

We’ve received services from Roadside Services Towing of Kansas City four different times since September of 2021 and have been impressed with their service every time. They’re professional, personable, and have not only taken great care in getting our vehicles where they need to go, but have also made sure we are safe in the process. THANK YOU!!

Nicole Sauceman

12/23/2022 17:29:10

I had an accident today. Nick picked me up, towed my car, was a perfect gentleman and put me at ease with general conversation. He is definitely an asset to your company!

Cloretta Lewis

05/22/2023 02:15:39

So here's my story........it's St. Patrick's Day, (my daughter's 16th birthday), snowy, freezing, windy, and midnight. My car battery is dead and won't jump start. Of course my window is down and I'm a frozen popsicle. Bobby shows up to tow my car to a mechanic's shop and I'm freaking out how much all this is going to cost me. Instead of just hooking it up and bailing on me, Bobby says he can check things 1st and see what is going on. So as we stand in the bitter tundra, he proceeds to tell me the battery terminals are loose but he can tighten them. He insists I sit in his warm truck and cranks the heat up just for me. Now he's done and should ditch me to go on his next call. But not Bobby. He tells me to drive around while he waits, then turn the car off and make sure it'll start again. With the magic of Bobby, it starts!! So on this St.Patrick's Day, I found something better than a leprechaun with a pot of gold......I found Bobby with Roadside Services Towing of KC. Thank you so much!!!

Suzanne Webster

03/18/2023 06:27:38

Michah came out super quickly and replaced my tire that had a nail in it! He was friendly and professional, and I would recommend his service to anyone needing a sudden tire change! 5 Stars!

Grant Knox

07/01/2021 02:08:02

Called 740a 3/21. They will not tow a car unless it it requested thru triple A, this isn’t stated on Google.

jenneu uennej

03/21/2024 12:40:57

The driver, Chris, was my savior today. He came promptly after I called & set up service. He was kind & willing to be of service even though the spare wasn't the right fit & also needed a jump start. He made my day by helping me with just taking the time to assess what I actually needed help with! I so appreciate it.

Jolie DiGiovanni

09/25/2021 17:44:56

Hands down one of the most professional companies I have ever dealt with. Very kind and Courteous. Went above and beyond when taking care of my vehicle and myself. Customer service and grade A quality work is what this company gives each and every customer! 100% recommend to anyone that needs a tow.

Christian Zimmerschied

03/03/2020 13:48:26

Mason over at Roadside Services is a true professional and a great person all around! He changed the tire for me and stuck around to make sure my alignment wasn't off. After realizing my alignment was not right he loaded my car up and towed it down the road to the nearest tire shop. These are all things he was required to do but he continued to do everything outside of his required duties and went above and beyond to help me out! After dropping off my car he took me to QT and then proceeded to take me home since the call volume was low instead of me waiting in the cold and having to order an Uber. Mason was a true inspiration to me and exemplified someone who goes above and beyond for customers! This is the guy you want when you are having car trouble! Thank you for everything you did Mason!

Ray Dorsey

03/08/2022 19:31:36

Micah was super dope ! arrived on time! was conversational. we even ran into a small issue and he kn ew how to get his hands dirty. highly recommended !

eems music

07/05/2021 21:59:13

Michah was really great! Very professional, friendly, towed my Tesla and knew what he was doing. Highly recommend... another great AAA experience.

Bob Heckert

06/29/2021 21:24:58

Michah came and changed my tire he was very fast and professional

Ron Demoret

08/12/2021 00:35:49

Really awesome service. The guy was super nice and fixed up our 60's beetle in pit quality speed. I would highly recommend them.

Adam Ewald

11/26/2022 21:49:05

Nathan and Ashley came to give me tow, they showed up 15 minutes before their estimated time of arrival. I told them what was happening with my vehicle and Nathan was able to fix it on the spot, saving me from having to get towed at all. HIGHLY recommend this service!!!

Brock Troester

08/23/2020 14:48:25

I would like to say thank you to the tow operator Robert J. He was amazing! He helped my Family out tremendously. We’ll ask for him every time.

K

01/01/2023 05:02:34

This company is awesome! Had to have my car towed, they were very reliable in showing up on time, and I was very impressed with how my driver was easily able to load and unload my vehicle with a broken axle without causing any damage, driver was very calm under the pressure and did it with ease. Highly recommend this company. Great service.

Brad Stackhouse

03/03/2020 15:29:04

Michah was excellent. He was polite, professional and very friendly. I am very grateful he was the one to help me during an extremely frustrating time.

Will Hailey

07/07/2021 22:25:54

Michah Turner was very patient with me and the fact that right when he arrived it began to pour raining heavy. We had to wait for it to stop. He was very professional and Courteous.He was also right on time.

Kimberly Clark

06/30/2021 12:45:23

The gentlemen Michah was very very professional , respectful on time and was extremely knowledgeable of his is Job. The entire process was very proficient. I would definitely recommend his services.

Jazlynn Fleming

07/08/2021 15:18:04

Michah was absolutely excellent! He's incredibly knowledgeable and professional. If I ever need a tow again, I know exactly who to call!

pjccq7

07/30/2021 14:43:18

Address:	940 N Scott Ave, Belton, MO 64012
Phone:	+1 816-608-6810
Services:	Towing service
Methods of Payment:	Credit cards Debit cards Cash only
Rating:	Based on 202 Reviews
ZIP Code:	64012
Open Hours:	Open 24 hours
Popular times:	Sundays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		Open 24 hours
Monday		Open 24 hours
Sunday		Open 24 hours
Tuesday		Open 24 hours
Saturday		Open 24 hours
Thursday		Open 24 hours
Wednesday		Open 24 hours

Roadside Services Towing of MO JunkYard in Kansas City (KS)

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